These associates were helpful, friendly and always accommodating. Very professional.
Dolores Dupree
Robert was fantastic to work with from the initial conversation to when we closed the loan. He was very patient and informative ensuring we had all the details necessary to make a very important decision.
Kelly Williams & Todd Dippel
Buying a home is considered one of life’s most stressful times. My experience was seriously flawless. In particular, Lillie Danzer is incredible, patient, kind, understanding and amazing. She walked me through everything on my terms and in ways I could understand.
Kina Heather
We were looking for a way to consolidate our payments but nervous about doing it — Heideman Group made it so easy for us. From the first contact to the closing communication was excellent and we felt really taken care of by the entire group.
Laura & Scott Goddard
The heideman group is alway there to answer any questions at anytime. I never have to wait long for a response.
Taylor Menz
It was our 2nd time using them and they really know their stuff, make it easy and break everything down. They also stay true to their closing dates and make the whole process simple. Will use them again.
Brian Schenk
We were recommended The Heideman Group at Delmar Mortgage when we started to discuss buying a home and we are so glad that we were told about them! Robert, Lillie and the whole team made the process as smooth as it possibly could have been. We couldn’t be happier with the service and can’t wait until we get a chance to recommend them to a friend!
Erin Walkenhorst
Every step was communicated to me and prepared me for an easy closing process.
Gina O’Brien
Robert and his team were easy to reach and very quick to respond to questions or address concerns. Thank you for your part in getting our new home.
Zachary Hayes
Micah went above and beyond, I am so happy that Rob Sanders recommended me to Micah with Delmar Mortgage, I am very satisfied with the support, I received in getting my loan on my house.
Evan Hamilton
You offered me options and walked me through the processes and I felt that I was in good hands. If there were any glitches, they were handled in a timely manner.
Mabel DeLuca
Great communication, quick resolution to the very few issues we had, which were not Micah’s fault at all, and a great ally in the process. If I had questions, he answered, if I didn’t understand, he explained, if there was any type of concern he was quickly on it.
Jeff Cook
Corinne went above and beyond in helping me close the loan! I had been fishing around for flood insurance, and had a company that offered it, but didn’t start coverage for a month. She helped communicate directly with them to try and resolve the issue, but they wouldn’t adjust the coverage, so she turned around and found another company that was willing to write a policy quickly to be included with escrow & closing. Fantastic service!
Eric Kneifel
Working with your group is barely work at all on the side of the client. The Heideman Group swiftly handles all tasks and is great with you keeping you up to date on the actions you need to handle.
Ronnel Turner & Sylvia Wilson
The Heideman Group is great. They have solved all our loan needs.
Brett Wick & Elodie Pozzi
I spoke with 4 different lenders before deciding to work with Robert. Robert was the only one who responded right away to every email I sent to him, no matter if it was on the weekend, after hours or during business hours. He was easy to reach and happy to answer any questions I had.
Angie Schlemeier
This was my first homebuying experience, and I had no idea what I was doing. The good news is that the team at The Heideman Group knew exactly what to do. They also had answers for every question I had, and there were many. They had a step by step process in place and kept us updated by email every week, even if it was just to let us know that we were still waiting on something. Having a timeline really helped put my mind at ease about the whole process. I could see where I was in the process and how much was left to go. It was like having a personal checklist. We moved at my pace, I never felt rushed. I was initially overwhelmed with everything that goes into the home loan process, but The Heideman Group made it a smooth, easy to handle process. 10/10
Allie Pike
I am a first time homebuyer; so I have read all of the horror of buying a home. Robert, Corrine, Sara and Lillie made this an amazing process. You all made me feel comfortable. No question was a dumb question and the process was so amazing! No horror stories, just all love and professionalism. Thank you All for making my dream come true! I highly recommend your services to other Veterans like myself! Gold Stars for every one. Thank you Lillie and Robert just Rock!
Michele Thompson
Robert and his team were so communicative. I understood exactly what the numbers could be and what to expect throughout the process. Hooray for The Perfect Loan.
Kelsi Davis
Robert was very knowledgeable and great at communication. He took the time to explain different scenarios to optimize our situation. Despite a difficult market, Robert and his team made it a pleasant experience!
Karolyn Maestas
It was a pleasure; extremely knowledgeable, timely, and friendly service.
Sam Caldwell
The steps for the loan process were very clearly outlined, and Robert was exceedingly patient and helpful.
Anonymous
Robert and his team were EXTREMELY responsive and organized. I loved being able to upload all my important documents to the the portal where i could see what i could see the progress of my loan.
Vince & Brittany Farinella
High level of communication and organization.
Megan Roland
Was informative, given timelines, and what is needed, great communication during the entire process.
Janaan Duellman
I really expected the process to be a lot more stressful than it was. Robert and his team were communicative and very quick to answer any questions we had along the way.
Nicholas Cash
Everyone was so accommodating, pleasant to work with, made me feel like part of the mortgage family. I was really taken care of. All my questions were answered via email or phone calls and promptly. And it didn’t matter how many questions I asked or if it might have been the same question just phrased differently. And this business saved me from getting ripped off by Rocket Mortgage big time.
Danielle Lent
Robert and his team are the best. Made this process very smooth for my fiancé and I.
Kayla Weinhold
Robert and his team helped me through this process during a tine of high stress for my life. It was easy to count on the team to get the process rolling.
Quinton White
Appreciated specifically the folder at the end with connections and the peace of knowing you’d contact us when it financially makes sense to re-finance.
Bethany Pirtle
Getting a mortgage on my own for the first time in my life, was intimidating to say the least. But the personalities, and patience and humor exhibited by everyone involved helped me greatly. Thanks to Robert, Jordyn, Amber, and Catherine now I will move into my new home on the 14th of this month.
Constance Tompkins
Great communication with update emails and timely responses to questions. Great people on the team as well! Thanks again!
Tim Runge
Robert was very knowledgeable, he answered all of our questions, and put us at ease when something came up. I would recommend Robert to anyone I know.
Melissa Galbreath
It was my first home purchase and your organization made it incredibly easy.
Donald Sonderegger
Micah was so easy to work with, quick to respond to any of our questions and had a great personality too. He is extremely knowledgeable and was able to share his expertise in a simple, understandable manner, which made us feel very comfortable. He and his team were also very responsive throughout the entire process.
Laura & Edward Zeidler
Lillie Danzer was amazing!
Robin Stout
Great communication and fast acceptance.
Debbie Mason
We really appreciated the personal touch and great communication throughout the process. Closing remotely could be tricky, but this team handled it and made it seem easy. Thank you for guiding us through our new home purchase process! And thank you for doing the charitable donation. It is such a great thing to do. Especially these days it seems.
Andrew Terkel
Robert was wonderful, his enthusiasm for us was easily felt as we were finishing up the closing process on the house. We were not the easiest clients as we did not have a realtor and every interaction with Robert was positive. He showed us patience and guidance. Overall, fantastic experience and would use them again!
Chase Stocker
Micah has always been helpful and reliable. Great communication and willing to explain documents, processes, etc.
Alex Long
It was simple and fast and communication was good.
Jennifer Houchins
Good communication, quick to answer any & All questions and concerns. Kind and polite.
Sandi Davenport
Jordyn was super responsive and helpful!
Erick Burtness
I have worked with Robert and the Heideman Group a couple of different times, and each time, the experience was excellent. I highly recommend Robert for his timely and prompt assistance, his availability, his knowledge and expertise of the market and loan options, as well as his helpful and transparent process and staff. I have already recommended Robert and the Heideman Group to one of my friends.
John Ems
Robert and Jordyn were top notch assets! Good communication, accessible, didn’t mind excessive questions.
Lori Brown
It was an easy process from start to finish for us. The Heideman Group was fantastic and quick to respond with any questions we had.
Shea Gorski
The process went very smoothly – I kept waiting for the “hard” part but it never came.
Ashley Mead
Thank you so much for making the whole loan process perfect! You guys went above and beyond and we will ABSOLUTELY spread the word to anyone needing a mortgage loan!
Rose Hores
The Heideman Group was great to work with. Everything went according to plan and all my questions were addressed promptly and to my satisfaction.
Jonathon Thielbar
Awesome job, easy peasy process!
Julie Cooper
It was easy, it was thorough, it was well communicated. It is a pleasure to work with a company that is well organized, experts at what they do and prioritizes customer service.
Ted Jacoby
Very impressed with the professionalism and ease of accessibility to all staff members during my refinance process. I was thoroughly guided through each step and informed from beginning to end.
Lauren Froede
The whole process went very smooth.
Gregory Westphal
The quick response, professionalism, advice on what is best for my family, clear and concise communication about what to expect and when to expect it. Overall a great experience. That is why my son also used Delmar and Robert Heideman for his mortgage needs.
Cynthia Oskroba
Overall easy and efficient process.
John Appelbaum
Your communication and promptnees is amazing and as usual you go above and beyond to ensure we are taken care of. Thank you again!
Maia Gillam
Robert has been quick to respond to all of our questions as first time home buyers. He has been patient and explained every step of the process thoroughly. We highly recommend Robert and his personalized service!
Michael Lea
We had a great experience with Heideman Group and will highly recommend them to any friends and family.
Matt & Erika Happe
Delmar was efficient, easy to understand what was required of me, and they kept me well informed.
Michelle Hall
Everyone at The Heideman Group was a pleasure to work with! They made what could have been a very stressful situation into an easy transaction, even in the middle of a pandemic. From start to finish, we felt well informed, and when we did have questions, they were answered timely and professionally. Thank you, The Heideman Group, for all of your help!
Amanda Basch
Everyone at The Heideman Group worked to keep us updated and to make sure the process was painless!
Sarah Luem
The communication was clear from start to finish, and closing was a breeze. Robert and the team were fantastic.
Peter Keleher
All steps of the process were well communicated and sent digitally. It’s great to have that flexibility and avoid scheduled calls and meetings.
Kyle Glandon
The team they have is amazing, and the loan process was very easy. Anytime I had a question they were on it immediately. 2nd time to business with this company. Keep up the great work! Thanks again.
Mike Mouser
The team worked with me for over a year, checking in every month to see how so was doing. Jordyn was so awesome and answered any email I sent her within twenty-four hours. Thank you!!!!!!!
Patricia Tavares
Efficiency, working with me, helping me along the way as I needed to complete and sign papers, etc. Thorough, efficient, patient and kind.
Anonymous
They were very responsive and helpful with a 21 day close. We couldn’t have done it without them!
Catherine Kratz
Jordyn really is a great asset to your team. We dealt primarily with her.
Mertha Maddox, ERA Evergreen Real Estate
Amazing customer service yet again!
Robert Friedman
People were very responsive and reassuring to us that they were there to help us.
Sally Rogers
The Heideman Group exceeded our expectations throughout the entire process. Thewy were attentive every step of the way and we would recommend them to anyone needing their services.
Matt & Susan Schneider
Always a pleasure working with The Heideman Group – they make the loan process go smoothly with minimal stress. The team is pleasant to work with and patient with questions – I have referred them to friends who also had a positive experience – highly recommend!
Carrie Stempin
From start to finish, the team kept us fully updates on the status of our loan. Excellent customer service.
Sheel & Emily Pathak
This process was very stress free! You guys are always so great to work with – we referred friends who also had a great experience!
Carrie Stempin
I enjoyed working with the team at The Heideman Group. They were professional and kept me informed about the whole refinance process. This was the first time we have refinanced our home. In the future, we will continue to work with this team.
Dawn Ayala
Jordyn was fantastic to work with!
Anonymous
Got the job done quickly and efficiently.
Gay Gordan, Red Key Realtors
I just wanted to say thank you to you and your team for the seamless refi, which just closed today. I must tell you, this was the most efficient and stress-free mortgage transactions I have done to date, and I have quite a few under my belt over the past 20 years.
Cindy Shirk
The entire Heideman team did a great job of communicating throughout the whole loan process. When I had questions, I was able to get answers quickly and correctly. I appreciate the succinct, step-by-step care everyone with Heideman Group gave me and will highly recommend them to others.
Jon LaBarge
What a team. The entire group of folks made this a seamless transaction. This is my 5th transaction with Robert. He is a great advisor and has become an even better friend.
Brett Millecker
Fast and easy!
Elaine Queathem
I was very pleased when working with The Heideman Group and getting my home refinanced. I thought my refinancing was a bit challenging because one of my home loans was through USDA RH. This government agency seemed quite slow and took more effort to get the final loan payoff. I found the associates from The Heideman Group were always professional and quick to respond by email or by phone. I would definitely recommend The Heideman Group!
Cathy Gansmann
Jodryn was great as was the rest of the team.
Adam Wiesehan
Everything was great. Questions I had were answered and things were done fast with a pandemic going on.
Carla Conley
Robert, Jordyn and the entire team are professional and efficient!
Marty Oberman
Robert and his team kept me informed about what needed to be done for my first home loan and answered my questions promptly.
Alicia Kimberilin
The process was great! I have a busy schedule, so I appreciate their professionalism and ability to communicate with me on specifically what I needed to do before closing the deal. Thank you, kindly.
Anonymous
Everything went smoothly and communication was fabulous.
Anonymous
It’s a wonderful overall experience with Robert and his team. They keep the communication flowing, and constantly update on the status of the loan.
Nathan Chew
Robert and Jordyn were delightful to work with and lept me posted every step of the way through our refi. We will never use anyone else.
Scott Wheeler
Appreciated the fast replies to questions and the consistent status updates. Thanks again for your professionalism and courteously.
Rick Kunz
Delmar made the process as informational and expeditious as possible.
Diane Francis
The Heideman Group was amazing to work with! Their team was extremely efficient and the weekly progress communication we received was very helpful and comforting. They made the process very easy and when it was all said and done, we saved a ton of money on our mortgage and freed up some money for other expenses and investments.
Christopher Moore
From start to finish, this was the smoothest loan process we’ve ever experienced. The communication was excellent and the customer service was even better. Thank you!
Kelly Johnston
Definitely recommend Robert and his team for home refinancing!
Bridget McAndrew
Very efficient, organized, and responsive. I felt that I was in good hands.
Michelle Hall
Robert and Jordyn were thorough and responsive to our questions. They provided more detail and context than other mortgage advisors we spoke with, and offered a more competitive product. I would recommend The Heideman Group to anyone seeking a competitive mortgage option and a communicative partner.
Megan Hegger
Robert and his team were incredibly quick to respond to questions and very knowledgeable about the products and processes.
Anonymous
As always you guys are awesome!
Daniel Knabe
Sarah and Jordyn were great to deal with, they both kept us updated and explained everything exceptionally well.
Robert & Sharon Griffis
This will be the 3rd Refinance that we’ve been able to conduct with The Heideman Group. Each time it seems to get easier and they’ve reached out to us to capitalize on lower interest rates.
Anonymous
Great team that is easy to work with and patient!
Nola Malcolm
Being first time homebuyers your staff made the processes simple and painless we had many questions and everyone of them was answered in a timely polite manner. Would recommend to anyone looking!
Anonymous
We were able to get a very competitive interest rate, and Delmar did a very good job all around.
Michael Schrand
Staff extremely helpful and replied immediately to any questions.
Eileen Cushman
Rob and his team are both knowledgeable and efficient! Love the fact that Rob continues to look out for me and my best interest; he let me know when the rates made sense for me to refinance and reviewed my options with me. Thanks Rob and team!
Anonymous
Overall, very competitive and efficient. Kept us updated throughout the process. We’d be happy to refer Delmar to our friends who are looking to refinance their mortgages.
Anonymous
We love Jordyn & Sarah. They are so helpful and never get frusterated with our questions. Robert is great too.
Samantha Ferguson
The team was very communicative and responsive. The process took a while due to volume, but I knew where we were in the process and timeline throughout.
Andrea Pilz
Easy process the whole way through!
Anonymous
Our work with Heideman Group was great and professional.
Anonymous
Robert makes the overall process super easy, with the help of technology solutions and excellent communication along the way. Not sure if the experience is the same within Delmar Financial, but Robert provides top-notch customer service.
Dan Winograd
Thanks for helping us through the process.
Anonymous
Enjoyed working with Robert and Jordan, they are responsive and make Financing & Refinancing my home easy.
Anonymous
Great to work with. Very happy with our mortgage.
Anonymous
This most recent refinance was my third time using Robert and his team. Each time has been very easy. Their communication is top rate. I was given great advice to start, and the support along the way was always there with quick replies. Another great experience.
Ed Miranda
The ease of the process and the weekly updates were fantastic!
Nir Chezrony
We have worked with Robert and staff several times over the years. They are always very informative throughout the process and respond so quickly. We have nothing but good things to say about this company and we plan to work with Robert for all of our future mortgage needs!
Melissa Wallis
Robert and his team made a difficult process very easy!!
Alexander Hill
With everything being mostly completed electronically, Everyone was quick to respond, professional and courteous. I do however prefer personal contact and understand because of circumstances related to COVID-19 it was not possible in person.
Nancy McCord
Weekly updates and number and calculation transparency through each stage of the process made us feel like we always knew what was going on.
Scott Kennedy
This was the 6th time we’ve taken out a mortgage or refinanced, but the 1st time we’ve used The Heideman Group and we’re beyond pleased at the quality of this team. The rate and fees were both less than our previous firm offered, but more than that, the service was personalized and genuine. They gave consistent and clear communication throughout the entire process and made sure everything was seamless and easy for us. We highly recommend this team. We should have switched to them years ago.
Shannon Stokes
Professional. Communicative. Attentive. The makeup of the Heideman Group yielded a comfort in me as we worked to achieve my refinanced home mortgage.
Anonymous
Our experience was fantastic!
Anonymous
Our current mortgage lender provided a ridiculous rate when I asked about refinancing. It was much higher than what commercials, junk mail, and friends were all saying. HG was recommended from friends and we do not regret our decision to stick with them. The process was rather seamless from the initial estimate through closing, in spite of the pandemic.
Anonymous
The team effort to get us to close and regular communication on where in the process our loan was gave us confidence in and helped us not to be anxious with the process. Robert provided us with great options that were clear and easy to understand.
Rebecca Krewson
Excellent rate and explanation how rate reached.
Patrick Flynn
You and your staff have endeavored to, and succeeded in, being helpful, kind, and generous in all aspects of the loan process and the title transfer to the property. The entire purchase seemed like a labyrinth of stumbling blocks at first but between you and Angie it was made easily navigable. Our thanks and best wishes to your whole team.
Betty McMullen
Communication with our re-fi was fantastic. We really appreciate the Heideman group reaching out to us and educating us on the current rates and how it would affect our future. Everyone is always helpful, attentive and available during the process. Thank you for the updates and making the process so simple!
Stacy & Todd Isermann
Robert’s attention to detail and level of control throughout the entire refinance process surpassed our expectations. His entire team worked very hard and we appreciate their efforts.
Dan Weisberg
Laura and I both enjoyed working with you throughout this process. I would not hesitate to refer my friends/family to you!
Travis & Laura Dierks
Very good communication from the first time I texted Robert on his personal cell phone to the final closing. He was honest and we were overall very happy.
Mark Friedman
Robert and his team did an awesome job keeping us informed on the status of our loan and they made our refinance so easy and painless.
Jessica Hager
Refinancing process was very easy, weekly communication of status of loan process, and very courteous, prompt with questions and professional! Referred my sister so she can refinance. Great experience.
Sandra Washington
Everyone was so professional and answered every question I had. I would recommend Mr. Heideman highly.
Andrea Klepzig
The process was easy and seamless!
Allison Neuman
This crew is fantastic. Having worked with everybody before, there was already rapport. That said, it was easy and great working with the team from the beginning. Absolutely love the weekly updates, which are especially useful for full process, but also for refinances. Lastly, appreciate the quick and direct communications. I know what I need to know when I need to know it, and the straight shooting means I don’t have to read in between the lines.
Matthew Rush
The was our second time working with the Heideman Group. We have recommended them to several others and will continue to use them going forward.
Anonymous
This is our second time working with the team to refinance. They made the process almost effortless on our end and were quick to answer any questions or concerns. Thanks again, Robert and all. You guys are great.
Scott & Allison Seaborn
The process was made extraordinarily simple with the process they have established. I enjoyed the weekly tracking updates so I didn’t feel the need to constantly reach out to see where things were at. Jordyn was highly responsive and extremely friendly.
Christine Pecher
Everything made it great even in the toughest times we’ve all experienced for quite some time Robert and his team made it happen that means a lot, also Robert keeping in touch for soooooooo many years means more than words could ever say, thank you Robert and team Delmar!
Wayne Hampton
We were so well informed and updated about the process of our loan. It certainly gives a peace of mind having so much communication.
Chris & Heather Ake
Robert and his team went above and beyond for our family as we purchased our new home. This is the 2nd time I’ve used The Heideman Group, and I would definitely use them again in the future. They make sure all the bases are covered and everything runs as smoothly as possible.
Joy Vandel
Robert worked hard to find a package that worked best for us and had a team of individuals who made sure all our paperwork was in line for closing. Thanks for following thru with everything we discussed!!! Robert was very responsive and we are very pleased!!
David Motzer
The process couldn’t have been faster or easier.
Anonymous
Working with Heideman Group was a great experience. They made it as easy as possible with excellent communication along the way. Jordyn was exceptional. Thank You!
Laura Paulsell
Working with the Heideman Group was as easy as it comes. This is my third loan with them and my families fourth. Very professional and extremely knowledgably and I wouldn’t go anywhere else
Anonymous
We liked the weekly updates that outlined the lending process.
Aaron Arnold
Efficient and easy to work with. Process was very smoothly handled…Thank you!
Gail Capelovitch
Greatly appreciated the attention to detail and the excellent communication. Overall a very pleasant experience. Great service !!
Rochelle Tennant
Robert and Jordyn were always communication with us in a very timely manner.
Kim Sloan
Robert and his team are fantastic. They kept us up to date through the whole process, and we never had any questions go unanswered. I will use Robert again, and I would highly recommend him to anyone who has questions or needs related to home mortgages. Thank you, Robert!
Michael Kellogg
Refinancing with Robert and his team was flawless overall from the initial design to the final closing. Robert has a passion for helping others and that is reflected in his work.
Scott Browne
Robert and his team are so easy to work with and makes the whole process quick and stress free!
Jessica L Hager
Clear and consistent commuinication.
Tamara Gavaletz
Robert has made it so easy to refinance: walking us through the steps, keeping us updated on the progress, responding quickly with answers to questions.
Nir Chezrony
Robert and his team are the best business partner I could ask for!
Jennifer Walton, Coldwell Banker Gundaker
Everyone was nice, helpful, and attentive. I appreciated that timelines and expectations were laid out clearly. No surprises.
Amber Pauk
I refinanced a couple of years ago and was pleased with the service at Delmar. This refinance was an even better experience
Jill Gatcombe
We used Delmar Financial to buy our home, and now to refinance. Robert and Jordyn make everything so easy and are very pleasant to work with. They keep us updated on what we need, when it’s needed and where to send it. I never felt silly for asking questions and they were always fantastic at explaining anything I didn’t understand. I will recommend them to everyone!
Adrienne Hillis
Even in the midst of coronavirus everything went smooth and was handled with ease.
Barbara Greenberg
Robert and his group did great! They were very informational in our first sit down and explained the Ins & Outs of the whole experience, which was very helpful since we were 1st time Home Buyers. I do recommend The Heideman Group to anyone who needs a mortgage.
Sean Ehrhardt
Robert & Delmar made this so easy and simple. They kept me in the loop at all times and I am so happy. I would never use anyone else.
Breanna Bauer
Micah was very helpful throughout the entire process, and really helped us understand everything that was going on.
Victoria Patterson
Robert and the Heideman Group made our mortgage and home buying process a breeze! He was very informational and walked us through what we would experience throughout the home buying process! Would definitely recommend to anyone looking for a mortgage!
Sean Ehrhardt
Robert and his team make the process so painless and easy to understand! They were very responsive for any questions I had, and were accommodating with my busy schedule.
Kimberly Brockgreitens
Robert is good about helping the client understand the options. The underwriting crew is wonderful and makes a huge difference in how the loan processing goes. They are great at pitching in to help get things done and resolve client issues. They get things done ahead of schedule and are great about providing updates to the clients so you don’t need to worry about “if” things are on track. Highly recommend the Heideman team.
Kelly Britt, RE/MAX Results
Robert and his team make the closing process completely painless. They are in touch with you constantly throughout every stage, and they are wonderful about each person based on their individual needs and constraints. We’ve worked with them multiple times and the service continues to get better and better.
Jordan Chitwood
This is the third time I’ve worked with Robert. Even after researching a few other options this time just to keep the process honest, I quickly went back to Robert because his professionalism, communication, and care and concern for what’s best for my current situation is unmatched. In addition, these characteristics are embodied by his entire staff, making the process smooth and pain-free.
Jonathon Butterfield
Thank you for everything! It was a very easy process and Jordyn was great to work with.
Christopher Brauner
Robert and his team provided all of the answers to questions we had and made the entire process very easy on us!
Justin Dorrah
A great experience.
Burnell Hackman
Robert, Jordyn and the rest of the Delmar team made the process quick and painless. Everything went smoothly and I can’t recommend them enough.
Stephen & Natalie Zerr
Micah kept us informed all along the way and when we hit a couple bumps in the process he was coming up with solutions before I could even worry.
Sarah Collier
Micah was incredibly helpful navigate me through the entire purchasing process as this was my first investment property I’ve ever bought. He made himself available and always gave me the time to walk through any questions/concerns I had and would thoroughly explained things. Him an his team would also be quick to correct/update any documents in order to keep the process moving. Couldn’t appreciate the customer support more. Highly Recommend!
Alex Long
Great Job! Happy Client!
Chris Long
I was referred to Micah by my son in law, and have been absolutely thrilled from the first interaction with Micah and his entire team! Their attention to detail is phenomenal, providing an exceptional experience from start to finish. I have already and will continue to recommend Micah to my family and friends. Thank you!
Margaret Gegg
Micah made everything easy and understandable.
Mallory Mills
High communication and understanding of how we work from previous loans.
Billy Rubenstein
Robert, Jordyn and Sarah were all so great to work with. They all answered any questions I had and explained everything in detail. I’d recommend them to anyone I know!
Alex Sturma
3rd time working with Robert and his excellent team (thank you Jordyn!), another great experience! Highly recommend!
Robert Friedman
Great to work with Robert again (repeat customer)
Stacy Abeles
Process went very well for us being out of state.
William Timmann
Great experience overall! Will be back in the future!
Trevor Cosby
Great overall experience. Super easy to work with. Would highly recommend.
Victoria Glosecki
Refinancing our mortgage with Robert was basically painless! The office staff worked with us throughout the entire process. We would highly recommend working with Robert to anyone looking to buy or refinance a home.
James Gilbert
Micah was fantastic during the whole process and always has our best interests in mind.
Cory Reynolds
Jordyn and Sarah were phenomenal. They are always on top of things and a pleasure to work with.
Samantha Ferguson
The Heideman Group continues to exceed expectations. Our mortgage refinancing process was a breeze. Thank you, Robert and team!
Katie Spayd
It was a pleasure working with you and your team. They all work very well together. I was very happy with the service you all provided. Keeping me informed at each step was appreciated. I can see why you are so successful. Jennifer spoke very highly of you and I can see why.
Ann Klimkewicz, Magic Dragon Properties
Robert’s the best in his business! Expedient service with careful and helpful explanations.
Michael Spayd
Tracy took amazing care of us! The process of obtaining a mortgage can be very stressful but The Heideman Group had it streamlined and always kept us updated. What an amazing team!!
Jordan & Rachael Mahaney
The communication and continuous updates we received were great!
Alexis Anguiano
The staff answered all of our question in a quick timely manner. Everyone was super nice. The staff was willing to work with us around our busy schedule.
Michael Anguiano
Very timely response with superb level of service.
Andrea Weisberg
Micah was very helpful throughout the entire loan process. He answered our many mortgage questions that we threw at him as first time home buyers and made sure we understood exactly what we were getting ourselves into.
Benjamine Barros
Micah was very knowledgeable and attentive through the entire process. He and his team made the entire process fast and easy. I would recommend Micah to anyone interested in a home loan or refinancing.
Jared Bushor
Micah was professional, prompt in all communication and overall great to work with. Buying our home could not have been easier thanks to him and the whole team at Delmar Mortgage.
Lucian Matoushek
Micah is easy to work with. He communicates well and was flexible and professional throughout our refinancing process. We highly recommend him to our family and friends.
Madeline Menke
Very easy process from start to finish.
Daniel L Meier
Great communication, friendly, and knowledgeable!
Lindsay Blinkinsop
Robert and his team were great on keeping us updated and clear on what documents were needed. Good information from staff, timely updates. Would recommend.
Molly & William VanRonzelen
Very easy to talk to and to ask questions. Robert and his team were responsive and informative
Roger Boone
Robert is super helpful and seamless experience – I would recommend him to my family and friends!
Meredith Skor Berger
We really appreciated the response time and the level of communication that occurred. Your team constantly kept touch and let us know what was happening. Everyone was very pleasant and helpful to work with! I felt like Robert is always trying to give us the best he can give us.
Jordan & Katherine Chitwood
This was a very difficult transaction and Robert and his team made it happen!!
Patty Hickman
Robert and his team make everything easy and seamless. They helped us every step of the way and handled everything extremely prompt and professional. Definitely the best people to work with!
Stephanie Elizabeth Wright
Robert is not only funny, but extremely professional. To strike that balance of kindness and making a person feel comfortable and confident about what they are doing is a rare talent and it made the whole process extremely low stress given it’s one of the most stressful steps in a person’s life. His staff is on point with their process and communication was exceptional. It’s difficult to suggest improvements on an apparently perfect process. Thank you again for your help!
Samuel Moretti
Consistently a person you can count on day or night for anything to do with your loan or future loan. Weekly updates ALWAYS is such an added extra!
Terri Rea, Berkshire Hathaway
The electronic systems in place made uploading supporting documents quick and easy. I was updated on progress of my loan frequently.
Anonymous
It was very helpful to receive different cost scenarios prior to the search process. I was pleased with your realistic estimate of closing costs.
Drese, Grant
Being first time home buyers, we had heard the horror stories of how scary the home buying process can be. Micah Mayfield and The Heideman Group took the time to answer all of our ridiculous questions, and walk us through every option as we went to close on our home. We would highly recommend them to friends and family moving forward.
David Reinwald
I want to ensure you know Micah Mayfield went above and beyond for us in helping secure our pre-approval and subsequent mortgage. As first time home buyers, he was truly our ally and helped us along with everything. He is a great ambassador for your organization and is a True Professional!
Andrew Boerschig & Nikki Koester
Thank you for taking me through this process. You made it so very easy. Jordyn was incredible to work with. Knowledgeable, efficient, patient, and professional.
Trinitia Cannon
The Heideman Group did a great job with the loan process. Very quick to respond, timely & supportive. Will highly recommend to friends & family!
Meredith & Joe Berger
The experience was amazing and very helpful!
Anonymous
Great overall experience! I could not have asked for more! Thanks so much Micah!
Patricia Stoverink
The whole process went very smoothly. My daughter-in-law helped us a lot with gathering the necessary papers. It has taken a big load off our shoulders. We were very impressed with how fast everything went. I loved mailing the checks to all the credit card companies and am looking forward to CANCELLING the accounts.
Ken & Mary Behr
Jordyn, Make sure to tell Robert you want a raise! $$ There is no way I could have done all of this so quick without you! Especially since my birthday, the closing, the move, and vacation to Costa Rica all in one week it’s been great working with you. I’m glad you kept me updated on what I needed every day and could work with me on something’s since I travel for work.
Justice Rozniak
We were so impressed with The Heideman Group from start to finish. The team was helpful and knowledgeable making the whole process go as smoothly as possible.
Joe Pagano
Everyone involved from beginning to end were very helpful! The process was very efficient, we were in closing less than one month from the date we made the offer.
Anonymous
Overall, it was a great experience. Extremely easy to get a hold of everyone, and Micah broke everything down for us which was extremely helpful.
Anonymous
This is my second time using Delmar Financial and Robert’s group and I could not be happier. If I had a question, it was answered promptly and explained thoroughly. The Heideman Group makes a scary process very easy and I appreciate the piece of mind they give me while going through a nerve wrecking time of buying a new home.
Nancy Pfeiffer
Working with The Heideman Group was flawlessly smooth. In addition to walking this first-time homebuyer through every step of the loan process in detail, they continued to provide weekly updates of my loan status that my realtor and I found incredibly helpful. When we needed to bump the closing up by three days, the entire team pulled together to make it happen the next day. I have already recommended The Heideman Group to friends and will continue to!
Matthew Rush
Amazing, timely, experienced, wonderful – These all describe The Heideman Group. They made first time home buying a breeze and not stressful! They provided me with all the resources needed, constantly checking in and giving updates. I would recommend The Heideman Group to anyone!
Alexandra Crossfield
Robert was professional, friendly, and knowledgeable about the ins and outs of the loan process. He was always quick to reply and made us feel like we were his only clients.
Wished to remain anonymous.
Every aspect of our loan process with The Heideman Group was top notch from start to finish. The entire team was very thorough and committed the entire time, even after closing. We weren’t just another file or another deal to close, they made us feel like our business was extremely important to them and we appreciated that. We really appreciated their desire to teach and inform. They wanted us to know and understand everything and did not discourage any questions. We met our lender, Tracy, at a first-time homebuyers presentation and it was very informative. That presentation propelled us into our home search so much quicker than we planned because we felt so informed and prepared. We also very much enjoyed the weekly status updates on our loan. We felt very connected to the process at all times. I can’t speak highly enough of The Heideman Group. Thank you for making this process so smooth and easy for us.
Matthew Douty
Robert and his team went above and beyond to make our experience as smooth as possible! I had herd horror stories from friends about how lengthy and hectic the loan process could be, but nothing could have been further from the truth with The Heideman Group. They communicated EVERYTHING in a timely manner and my husband and I always knew where we were at in the process. Being first time home buyers, Robert and his team addressed any questions we had immediately. We always knew how much cash we would need to close and there were no surprises. In fact, we actually brought less to closing than what was estimated! Not only would I recommend them to friends and family, but I would come back to them time and time again for any further loan applications.
Stephanie Ganachaud
The Heideman Group helped make this process easy & stress free.
Greg Depew
The closing was delayed 2 times due to the incompetence of the sellers’ agent and sellers’ hubris. Delmar stayed with the deal and fixed the interest rate at a reasonable cost. For this I am very appreciative.
Lawrence Metzroth
You guys did a fantastic job helping us through this process, especially since we needed it done in such a short period of time! Thank you!
Jackie Luley
Tracy Huber was absolutely wonderful! She went above and beyond to ensure my husband and I were fully informed though out the entire process. Each little tweak to the loan was explained and I don’t believe any other person (or company) truly makes you feel like they are a part of your team going through the home buying process with us every step of the way. We have already recommended Tracy, Jordan, Brenda, and the rest of the team to friends and family.
Catherine Morie
Tracy and the team have made the process for me, a first time home buyer, incredibly easy to understand. Any questions or concerns I had were taken seriously and were answered quickly. Tracy made me feel comfortable and at ease during all of the stages of my loan and I was able to walk into my closing with confidence! Thank you so much for a wonderful experience!
Laura Stoessel
Working with the Heideman Group was a better experience than I could have ever expected! They were fast, courteous, knowledgeable, and kind. I got that personal close fit feeling that I would expect from a small town business which means so much to me! I would highly recommend them to anyone and am so very grateful for their help in my home buying process.
Jennifer Williams
The Heideman Group made purchasing my first home about as stress free as possible. I purchased a home in Illinois and my realtor had nothing but good things to say about working with the Heideman Group.
Ross Hoover
I highly recommend Robert Heideman and his team. I shopped for a home mortgage from three different lenders and had made what I thought was my final choice before encountering Robert. But Robert was able to carefully explain in detail why he was going to be able to find me a loan that better suited my needs and lifestyle and then backed it up with hard numbers. I never would have trusted those other lenders if they had suggested taking a second, smaller mortgage to cover the PMI of the first, larger mortgage, but Robert addressed each of my concerns and was so clear about how everything was going to work that I couldn’t turn away from what was obviously the best choice. In the end, I’ll save tens of thousands of dollars and I’m grateful to the Heideman group for that.
John Pritchard
Robert was great! Very informative and helpful with any questions or concerns we had. He is also very personable and made our meeting quick and painless. We would recommend him to our family and friends. Thanks, Robert!
Abbigail & Stephen Dolle
First class service from Robert and his team from start to finish!
Matt & Susan Schneider
Super easy to deal with from start to finish. We were kept informed about anything and everything during the entire process. Didn’t have one issue at all.
Private Client
As a first time home buyer, the whole process of applying for a loan is very daunting. I’ve always been told I would need 20% down if I wanted to own a home. After working with Robert and his team at Delmar Financiak, I feel comfortable and confident with my purchase. On top of that, I gained an amazing support group for my new adventure!
Great team that works together well to make the loan process easy!
Katie Kennedy
We were happy to work with Robert to secure a home loan. He took the pressure off and made the process easier.
Private Client
I had a great experience working with The Heideman Group. My questions were promptly answered. The group was very friendly.
Jessie F.
We were very surprised and pleased with The Heideman Group and their associates. They made the loan process as easy and simple as possible. We truly felt The Heideman Group had our best interest at heart. We have spread the word and told anyone looking to buy or refinance to go with you. Thank you!!!
Joshua & Wendy Robin
Robert made everything very simple and walked us through the entire process. We never felt pressured and always felt protected.
Michael & Rebecca Redenbeaux
I applaud The Heideman Group for their professionalism and organization. The process was clear and smooth. Thank you!
Michael & Cherie Stolze
No matter what obstacles were thrown their way (or ours) they were patient and punctual in getting us threw it! We couldn’t be happier with the end result!
Travis & Cara Kyle
I just wanted to send a quick note this morning to tell you all what a pleasure it was working on the Watson’s home purchase with you! It was so refreshing to work with such a competent team and a well-oiled process. Everyone was responsive, knowledgeable, and clearly communicated with the client in a complete and timely manner throughout. I also appreciate the continued communication keeping me informed of the movement through the process. Kudos to all of you for a job well done and I am excited for the next opportunity to work together!
Jennifer Walton, Coldwell Banker Gundaker
Micah and everyone else were great! Thank you for everything!
Jamey & Lauren Kosydor
I had put off refinancing our home for years because I didn’t want the hassle of all the paperwork. The Heideman Group made it so easy; I should have done this years ago.
Jennifer & Scott Diehl
Working with Delmar was easy and straightforward. No inconveniences at any point on my road to a first house.
Boris Dieseldorff
Knowledgeable about options, quick service, great communication.
Allison Wienke
Our loan closing took minimal effort on our part. The Heideman Group took care of everything.
Jim & Erin Coll
Thank you, Micah, for an easy process. We really appreciated your help.
Madalyn & John Wiles
I can’t imagine a better group to work with as we refinanced our home. Feeling extremely incompetent ourselves, my wife and I were confident that Robert and his crew were taking great care of us. They thoroughly explained the process, kept us informed, and held our hand the entire time. I would not do it again anywhere else.
Jonathan Butterfield
My husband and I have used the Heideman Group twice in the past few years. Once for a refinance and once for a new home loan. Both experiences were easy, quick and painless. We highly recommend Robert and his team of experts!
Sara & Andy Karcher
Very thorough and informative throughout the entire process from start to finish. Answered questions promptly and professionally.
Brett Owenby
We were so grateful for a straight forward and efficient way to refinance our home. As busy professionals, The Heideman Group made the entire process seamless and absolutely painless. Highly recommend!
Kadi & Gabe Usry
Robert and his team are truly impressive. My wife and I built a new home and had the privilege of working with them for nearly 8 months. The whole process was smoother than I could’ve expected, and everything was taken care of in a timely and correct manner. Robert is not only a great mortgage adviser, but a great person as well. If I hear of anyone needing help with any type of mortgage, I will send them Robert’s way as I could not be happier with the entire process.
Stephen Zerr
The process was pretty streamlined and simple. Robert and his team were always available to answer any questions.
Brandon & Tracey Schenk
Micah Mayfield provided exceptional service. He was very knowledgeable and was very responsive to my every question.
Victoria Whiteside
The Heideman Group ensured a pain free experience, answering my questions promptly and keeping me informed throughout entire process. They provided a lot of great information and ensured I was comfortable with the entire process. I would gladly recommend their services to others.
Matt Wootton
The spotlight is on Tracy Huber, she is the epitome of professionalism! She helps you understand your home buying experience! Not too many would call you after hours, or weekends, to explain how the process really works and she wants what’s in YOUR best interest. This is really rare, and I don’t take it lightly. I recommend her for your home purchasing needs!!
Shannon McDonald
Robert really took the time to explain the loan process. I had a lot of questions and he answered all of them patiently and in clear terms. I really appreciate the time he took to make sure we were comfortable and knowledgeable about our mortgage.
Rachel Nowell
As a first time home buyer, the Heideman Group did a great job explaining the process to me. They answered my questions quickly and effectively. Robert and his team provided numerous resources to ensure I was comfortable and confident throughout the process of applying for a loan.
Allison Shenker
I was initially referred to the Heideman Group by my realtor when we bought our house. Being new to the St. Louis area, we had no real contacts here, so referral was the way to go. This wasn’t the first house I’ve bought, so I’ve been through the process before. Never has it been this easy, or professionally handled. The whole team pitched in to answer questions, kept me up to speed on the process (and progress), and they were (and continue to be) extremely nice to work with. When it came time to re-finance, the process was much the same, and it was handled smoothly and efficiently. Home-buying and re-financing can be a daunting process, but this team makes it easy and stress free.. I have referred people to the team in the past, and I would gladly do so in the future as well.
Andrew Martin
Working with Robert and The Heideman Group was a pleasure! They were always quick to respond and attentive to our needs. They made the financing process a breeze!
Dan Kozlowski
My experience working with The Heideman Group has always been excellent. I would like to add that I believe it speaks volumes when I can say that I totally “trust” them to handle my financial matters. Thank you!
Lisa Hessel
Robert was great to work with! He helped us get through some bumps in our loan process and was very thorough. We really enjoyed working with him!
Corey and Michelle Iken
The Heideman Group lowered my mortgage payment, provided me with cash, and improved our family’s financial standing. They could not have done so in a more professional way.
Gary & Anna Thomas
Robert and his team delivered a uniquely different and positive experience for processing a normally commodity-based service. Rob’s team displayed tremendously clear and frequent communication with us, coupled with great technology, which made the process super easy.
Dan and Melanie Winograd
Robert and his team were very easy to reach and quick to respond. They did not miss a beat and I would recommend their company and services to anyone. We are not proud owners of our dream home!
Tyler and Michelle Billington
Easiest process ever! Way better than I expected.
Ashley Holman
A house purchase is like a bruleed French toast platter, one of the most caloric purchases you will ever buy. And you ask yourself, is it worth it? A house purchase is a big deal and an important responsibility, so you need a company you can trust. A company that cares about your life, your situation and your goals. The Heideman Group understands the house and loan process. They keep you informed everyday on status, answer every question and will always have your back! Thanks for refinancing my house in less than a month with so much ease and professionalism. Looking forward to all the savings and investment provided through your expertise and knowledge.
Ashley Johnson
Over the past couple of weeks, I have had the opportunity to work with a group of nice professionals who assisted me with refinancing my house. They did not look at my previous loan and say “sorry, no can do.” I was impressed that finally someone was able to clearly explain the loan process with genuine care! Thank you all so very much. I plan to tell everyone I know about how well I was treated by The Heideman Group!
Denise Kroll
Thank you for your help. We had a tight deadline for closing, and the process could not have been smoother!
Mark & Megan Zust
The Heideman Group did an excellent job of making buying our home a stress-free experience. We got them the information they needed and they took care of everything else!
Jaime & Kiley Loesch
Robert & his team were very professional and a joy to work with. The time that Robert took to guide us toward the right type of loan was invaluable. I would gladly recommend The Heideman Group to anyone.
Chris & Laura Vierrether
Robert and the team were great. They were very knowledgeable and kept us updated in progress of loan throughout the whole experience. I would be willing to recommend Robert Heideman as a Mortgage Advisor to my friends and family.
Maja Sujic, Semsa Mujanovic, Srdan Subotic
Our loan process was fast and efficient. We felt that all the people we worked with were very genuine and wanted us to have the best loan to fit our needs. The whole process went must easier and smoother than expected. THANK YOU!!!
Ryan & Sherry Buller
Our experience was first rate from start to finish. The entire staff is very knowledgeable, and continually kept us updated throughout the entire process. We would absolutely Our experience was first rate from start to finish.
Nathan & Jenny Chew
In the course of my seven year Real Estate career, I have met hundreds of so-called “mortgage professionals”. Because I have the opportunity to see their work from the beginning to the closing, it is very important to me to have stellar communications all through the process to insure a smooth closing. Robert Heideman is the one Mortgage Banker who has earned my recommendation.
Nancy Riehl; Realtor
Robert was more than a loan consultant. He was truly a friend. Always available via text, email or phone. He was always quick to get back in touch with me and prompt with paperwork that needed to be signed. I checked out and approached several mortgage companies, but Robert’s easy interaction and absolute professionalism made him first choice by a landslide.
Everett Fox
This was my first time purchasing a home and Robert made this process extremely easy. He walked me through the whole process and made me understand every step of the process. I was always told that at closing I would have to come up with more money then originally told, but with Robert, I had to come with less money. Everything went great on my end mostly because of Robert’s efforts. Thank you!
Brian Simeone
Robert Heideman was willing to go (or in my case drive) the extra mile to get the job done. Nice job Robert.
Jim Manning
Robert was very helpful in securing our loan. He made the process very simple and went out of his way to meet with us when it was convenient for us. We would recommend Robert to all of our friends and family.
Jeff & Abbey Small
This is my first home so I don’t have much to compare my experience to. However, I cannot imagine that the process could be any smoother or easier than Robert made it. I had full confidence in him and appreciate his kindness, availability and sense of humor. Thanks.
Missy
With Robert’s services, I felt secure, happy and felt the process was made easy for me.
Billy Rubenstein
I was extremely pleased with everything from start to finish. Robert is attentive, knowledgeable, courteous and friendly.
Gabe & Keren Douek
Robert exceeded our expectations, explained everything very well and met deadlines. The whole experience was seamless.
Ron & Bette Abeles
Your expertise and knowledge is super! You were always available and ready to answer all my questions – very quickly. The process was very smooth and efficient. Thank you for all of your hard work.
Michele Litteken
Working with you made the entire process tremendously stress-free! There were no surprises, you were up front and forthcoming from the very beginning and we appreciate it.
Chris & Aynie Linneman
Robert, everything was fantastic. From the moment we first spoke you made me feel like I as your only customer!
Darren Landa
Being our 3rd refinance, we were looking forward to it like a trip to the dentist. However, from the start Robert’s personal attention and prompt service made the whole process a breeze. Robert’s embrace of 21st century technology meant that we could send and receive all our documents via email and fax saving us valuable time. Robert and his processor were available by email and phone to answer all of our questions. When we met for the closing, Robert had all the paperwork in order which made signing go quickly.
Neil & Rachael Peters
Robert was incredibly personable, helpful and knowledgeable in finding us a loan. Robert helped us lock in on a crazy good rate. He was very flexible with availability to meet, both time and place. Most importantly, Robert listened to our goals and expectations we wanted and he more than achieved them.
Dan & Melanie Wingrad
Ignorant of the new standards to be met for refinancing our mortgage, my wife and I figured refinancing would be simple. With excellent credit scores and plenty of liquid assets, we never expected that our limited income as retirees would nearly doom the process. Robert sought out and documented every legitimate income source in support of our loan application. His diligent work paid off with smiles at closing.
Mike & Gay Cushner
I had confidence in my loan being processed on time and felt like Robert covered all bases and answered all of my questions in a satisfactory manner. I appreciated that Robert did not waste my time and felt that he was very efficient throughout the whole process.
Elizabeth Schelp
I only hope that everyone else who works with Cornerstone Mortgage is as blessed and fortunate as we were to have worked with you. You truly are an asset.
Adam & Amanda Schulte
Robert, you were fantastic as was everyone you recommended. We are extremely satisfied with our home loan process and will be recommending you to friends in the future.
Mor Regev & Vadi Dodge
Robert is an excellent person to have on your side when getting a loan. He is very knowledgeable, easy to work with, keeps you up to speed no matter what’s going on. Definitely will recommend Robert to my friends.
Don Schuster
It was truly a pleasure to work with Robert Heideman from Cornerstone Mortgage. He was able to make the procurement of our first home mortgage loan easy and understandable. We really felt like our questions were being answered and our business was important to Cornerstone.
Sherd White & Dianna Fazio
Overall the process was very straight forward & professional. We appreciate Robert’s hard work and attention to detail. He went above and beyond in his effort to get us the best possible loan package. His advice and insight were spot on and much appreciated.
Ralph & Wendy Staiert
For first time home buyers, Robert is your guy. From his quick response to questions, easy explanations of the process, to his availability, Robert makes the whole thing almost enjoyable, instead of a nail-biting nightmare. Thanks Robert!
Nir & Jessica Chezrony
Great guy to work with. Made me feel like he wanted to save me money and get me the best price at the lowest rate in the fastest time! Recommend to anyone.
Dominic Vitale
Being first time home buyers Robert made the process very smooth and worry free. He was great at explaining our options and reassuring us that he would get us a great rate and stay within our budget. Robert is very experienced and thorough in every step of the process. Thank you!
Bethany Henson & Adam Ladd
This was a truly painless experience. Best refi I’ve ever had!
Maureen Slaten
Robert is knowledgeable and attentive. It was a great experience working with him and his team. I’d definitely recommend him to others.
Ben Choi
Robert was personable yet professional and seemed to enjoy what he was doing and took an interest in my understanding of the terms of the loan and what it was I was signing onto. Excellent, no complaints.
Charles Raymond III
Rob led us through the mortgage loan process every step of the way. We were impressed with his attention to detail and he provided great communication throughout. It was a painless process and it got us the house we’d been dreaming of!
John & Connie Schoenecker
It was truly a pleasure to work with Robert Heideman. His impressive knowledge and expertise allowed us to go through the maze of mortgage application with ease. Without hesitation I would recommend him as a Mortgage Advisor.
Tomasz & Marta Paciorek
Robert took the time to explain my options and come up with a loan that met my needs. I had previously contacted a different company about refinancing but wasn’t satisfied with what I was presented. I didn’t realize that I had other choices until I talked with Robert for a second opinion. I’m certainly glad I did. The entire refinancing process was fast and easy, and I am now saving significant money on my mortgage.
Tracy Buchoz
I had been looking in to refinancing for a time and every place I called told me I was wasting my time. I waited and let some time pass, then tried again. I called Cornerstone and was placed with Robert Heideman on the phone. From that first phone call to closing, I was put at ease and it was a very informative and stress free process.
Heather Doerhoff
Robert was very upfront and honest during the discussions about our different loan options. I would definitely recommend him to our friends and family.
Eric Blinkinsop
I have had at least six home loans or refinances in the past and this one was the easiest and required the least amount of my time. Communications on the loan progress were the most informative and timely than ever before. Top notch!
Chad Bilby
Great loan officer, cares about his clients getting the right mortgage for their situation. More importantly, a great person who really cares about his community.
Stanley and Shannon Kohn
Robert made the mortgage process easy to understand for us as first time homebuyers. Robert was also always available for questions. I don’t know of other mortgage professionals at any of the big banks who will give out their cell phone numbers and answer questions in the evening and on weekends!
Krista and Scott Thompson
Robert Heideman was always very professional and courteous with Gail and I during the entire loan process. He is extremely knowledgeable about all aspects of the loan process. Very sharp and polite individual. I will highly recommend Mr. Heideman to my friends and acquaintances – Great Job!!
Erwin and Gail Gampp
I have already recommended your services to friends. Great experience with what could have been a confusing process.
Stefanie Sanger
Robert Heideman was very professional and had great knowledge on the products and services available to meet our needs. He and his team did a wonderful job with keeping us informed on the status of our loan. I will recommend Robert to my friends and family.
Meredith and Joe Berger
This mortgage experience was a breeze. There was no hassle involved. Thank you!
Juan Mario and Tanya Balandran
Robert was informative, timely and super nice! I have and will continue to recommend him!!
Frank and Laura Robbins
We have used Robert for our home financiang three times and he always goes above and beyond to satisfy our needs. We would higly recommend him to anyone looking to develop a trusted, long-lasting relationship for our home financing needs.
Todd and Lauren Cohen
Robert and his group made the mortgage process an easy one. Both he and his team were easily accessible throughout the process and had prompt answers to all my questions. Furthermore, Robert worked to get me the best rate possible for my loan. We would recommend his group to anyone looking for mortgage financing.
Scott & Courtney Kaar
We had a great experience working with The Heideman Group. They took the time to explain all our options in depth and were focused on helping us reach our goals. Communication throughout the process was friendly and clear. We recommend them highly!
Chris and Megan Hegger
We felt the overall experience was great. It made a potentially arduous process into something much more manageable. Thank you!
Patrick and Jennifer Ohzourk
We have never had a mortgage company keep us so well informed during the entire process. Also, all of our questions and concerns were answered promptly. Excellent service!
Don and Carolyn Rubsam
When my original loan fell through due to outside circumstances, they were extremely quick to find me another option so that the closing could still happen! Excellent work
Erik Minard
Thanks for all your help. From start to finish, you all made the process as easy as possible.
Jacob Roeder & Anna Widener
This is the second time we have refinanced with The Heideman Group and experienced the same professional, timeliness, and support. The experience was thoroughly enjoyable and streamlined. I can’t wait to refinance again and we never go with anyone other than Robert Heideman.
Garrett & Michelle Allen
Everything ran quick and smoothly. At the same time we didn’t feel rushed or overwhelmed. I would recommend you guys to anyone looking for a mortgage.
Jared Bushor
Your team exceeded expectations. I’ll recommend The Heideman Group to my friends.
Santosh Shinde
The service we got from Robert & Alli was great. Great job. Great experience.
Randy Guenther
This is our second time using Robert Heideman for mortgage services. He is extremely knowledgeable, detail oriented and very professional in his interactions. I would highly recommend him to our friends and family.
Rands, Todd & Christine
Robert and his crew are pros and made my first time home buying experience very easy.
Jose Marin
The Heideman Group is great to work with, they are knowledgeable and quick to respond to any question. They truly hold your hand through the process and keep you up to date to the very end!
Kellock, Dara
We greatly appreciate your amazing follow-up, follow through and efficiency! We also appreciate you always thinking of us when rates go down.
Berg, Ryan & Lauren
This is our third time working with Robert and his staff. Once again they made the process very easy for us. One of the things I like best about working with Robert is the fact that he is very knowledgeable and is always quick with an answer and response. I can trust that he has our best interest in mind and that is what matters most!
Buerck, Cory & Amber
Robert and crew were on top of the process, informing us at every step. We are so grateful for their kind, professional and guidance.
DeGange, Mark & Maria
Robert and his team were efficient, friendly and professional. The refinancing process was quick and painless. I hightly recommend The Heideman Group.
Kishsa Robinson
After months of working with another mortgage company, I was days away from losing my house. My realtor put me with The Heideman Group because she knew they were the only ones who could get the job done. In two weeks, they were able to Approve me and close on my new house. They got things done that the other mortgage company couldn’t do in seven months in only two weeks. I highly recommend this company and can’t thank them enough for being beyond awesome!
Gabrielle Bain
It was a pleasure working with Robert, Jim, Sarah & Alli. While there was the expected paperwork gathering upfront for our refinance, the rest was easy. They were professional and efficient. I really appreciated the weekly status update. We would highly recommend The Heideman Group.
Julie & Albert Froede
Robert and his group were wonderful to work with. As first time homebuyers, he explained the process thoroughly every step of the way. Any problems were quickly resolved with a focus on the solution!
Carrie & Jason Stempin
Working with Robert and his team was pleasant and easy. He was great at answering our questions and we’d recommend him with high marks!
Robert & Kate Friedman
The entire experience was a great one. Micah and his team were always one step ahead of the process at every turn. There are lots of options out there, but I challenge you to find a better team of professionals that care more than they do.
Christian Henley
The Heideman Group was recommended to us by our builder so we assumed they knew their stuff. In all areas did they exceed our expectations. We will definitely be referring friends and family.
Toran and Whitney Price
Same friendly service the 2nd time, same as the first!
Tim Hawkins
Thanks for going the extra mile!
Nancy Belau
Micah and Jordyn were so easy to work with, and made the whole process hassle-free. Everyone was prompt and upfront with the beginning. We never ran into any issues, or surprises. I’d definitely recommend Micah, Jordyn, and the whole Heideman Group to anyone looking for a new home.
Jared Bushor
The entire process of applying for my mortgage was smooth and efficient. At every step of the way I was informed of what was happening and what was required of me. It was very systematic. I liked getting weekly updates and explanatory videos. Awesome!
Ruffine Ferrokh Anklesaria
Great to work with!
Scott Kaar
Micah and the Heideman Group always made me feel well looked after, assured in the steps of the process, updated as to the progress, as well as confident in the knowledge and experience of the team handling my mortgage loan.
Meghan Mebruer
We had a great experience working The Heideman Group. The overall process was quick and painless. I would definitely recommend them for all your loan needs.
Corey Schraier
Excellent company to work with it. Made my experience great!
Cindy Wigutow
Working with Robert, Jordyn and the rest of the Heideman group team was seamless and professionally handled. All staff are experts at the responsibilities and truly care about the mortgage needs of their client. Have utilized Heideman Group mortgage services and would not use anyone else – they are perfection!
Stephanie Charitonenko
We were very pleased with The Heideman Group. They did a great job explaining the loan process and loved the every Thursday updates.
Anonymous
Robert was fantastic to work with from the initial conversation to when we closed the loan. He was very patient and informative ensuring we had all the details necessary to make a very important decision.
Kelly Williams & Todd Dippel
Buying a home is considered one of life’s most stressful times. My experience was seriously flawless. In particular, Lillie Danzer is incredible, patient, kind, understanding and amazing. She walked me through everything on my terms and in ways I could understand.
Kina Heather
We were looking for a way to consolidate our payments but nervous about doing it — Heideman Group made it so easy for us. From the first contact to the closing communication was excellent and we felt really taken care of by the entire group.
Laura & Scott Goddard
The heideman group is alway there to answer any questions at anytime. I never have to wait long for a response.
Taylor Menz
It was our 2nd time using them and they really know their stuff, make it easy and break everything down. They also stay true to their closing dates and make the whole process simple. Will use them again.
Brian Schenk
We were recommended The Heideman Group at Delmar Mortgage when we started to discuss buying a home and we are so glad that we were told about them! Robert, Lillie and the whole team made the process as smooth as it possibly could have been. We couldn’t be happier with the service and can’t wait until we get a chance to recommend them to a friend!
Erin Walkenhorst
Every step was communicated to me and prepared me for an easy closing process.
Gina O’Brien
Robert and his team were easy to reach and very quick to respond to questions or address concerns. Thank you for your part in getting our new home.
Zachary Hayes
Micah went above and beyond, I am so happy that Rob Sanders recommended me to Micah with Delmar Mortgage, I am very satisfied with the support, I received in getting my loan on my house.
Evan Hamilton
You offered me options and walked me through the processes and I felt that I was in good hands. If there were any glitches, they were handled in a timely manner.
Mabel DeLuca
Great communication, quick resolution to the very few issues we had, which were not Micah’s fault at all, and a great ally in the process. If I had questions, he answered, if I didn’t understand, he explained, if there was any type of concern he was quickly on it.
Jeff Cook
Corinne went above and beyond in helping me close the loan! I had been fishing around for flood insurance, and had a company that offered it, but didn’t start coverage for a month. She helped communicate directly with them to try and resolve the issue, but they wouldn’t adjust the coverage, so she turned around and found another company that was willing to write a policy quickly to be included with escrow & closing. Fantastic service!
Eric Kneifel
Working with your group is barely work at all on the side of the client. The Heideman Group swiftly handles all tasks and is great with you keeping you up to date on the actions you need to handle.
Ronnel Turner & Sylvia Wilson
The Heideman Group is great. They have solved all our loan needs.
Brett Wick & Elodie Pozzi
I spoke with 4 different lenders before deciding to work with Robert. Robert was the only one who responded right away to every email I sent to him, no matter if it was on the weekend, after hours or during business hours. He was easy to reach and happy to answer any questions I had.
Angie Schlemeier
This was my first homebuying experience, and I had no idea what I was doing. The good news is that the team at The Heideman Group knew exactly what to do. They also had answers for every question I had, and there were many. They had a step by step process in place and kept us updated by email every week, even if it was just to let us know that we were still waiting on something. Having a timeline really helped put my mind at ease about the whole process. I could see where I was in the process and how much was left to go. It was like having a personal checklist. We moved at my pace, I never felt rushed. I was initially overwhelmed with everything that goes into the home loan process, but The Heideman Group made it a smooth, easy to handle process. 10/10
Allie Pike
I am a first time homebuyer; so I have read all of the horror of buying a home. Robert, Corrine, Sara and Lillie made this an amazing process. You all made me feel comfortable. No question was a dumb question and the process was so amazing! No horror stories, just all love and professionalism. Thank you All for making my dream come true! I highly recommend your services to other Veterans like myself! Gold Stars for every one. Thank you Lillie and Robert just Rock!
Michele Thompson
Robert and his team were so communicative. I understood exactly what the numbers could be and what to expect throughout the process. Hooray for The Perfect Loan.
Kelsi Davis
Robert was very knowledgeable and great at communication. He took the time to explain different scenarios to optimize our situation. Despite a difficult market, Robert and his team made it a pleasant experience!
Karolyn Maestas
It was a pleasure; extremely knowledgeable, timely, and friendly service.
Sam Caldwell
The steps for the loan process were very clearly outlined, and Robert was exceedingly patient and helpful.
Anonymous
Robert and his team were EXTREMELY responsive and organized. I loved being able to upload all my important documents to the the portal where i could see what i could see the progress of my loan.
Vince & Brittany Farinella
High level of communication and organization.
Megan Roland
Was informative, given timelines, and what is needed, great communication during the entire process.
Janaan Duellman
I really expected the process to be a lot more stressful than it was. Robert and his team were communicative and very quick to answer any questions we had along the way.
Nicholas Cash
Everyone was so accommodating, pleasant to work with, made me feel like part of the mortgage family. I was really taken care of. All my questions were answered via email or phone calls and promptly. And it didn’t matter how many questions I asked or if it might have been the same question just phrased differently. And this business saved me from getting ripped off by Rocket Mortgage big time.
Danielle Lent
Robert and his team are the best. Made this process very smooth for my fiancé and I.
Kayla Weinhold
Robert and his team helped me through this process during a tine of high stress for my life. It was easy to count on the team to get the process rolling.
Quinton White
Appreciated specifically the folder at the end with connections and the peace of knowing you’d contact us when it financially makes sense to re-finance.
Bethany Pirtle
Getting a mortgage on my own for the first time in my life, was intimidating to say the least. But the personalities, and patience and humor exhibited by everyone involved helped me greatly. Thanks to Robert, Jordyn, Amber, and Catherine now I will move into my new home on the 14th of this month.
Constance Tompkins
Great communication with update emails and timely responses to questions. Great people on the team as well! Thanks again!
Tim Runge
Robert was very knowledgeable, he answered all of our questions, and put us at ease when something came up. I would recommend Robert to anyone I know.
Melissa Galbreath
It was my first home purchase and your organization made it incredibly easy.
Donald Sonderegger
Micah was so easy to work with, quick to respond to any of our questions and had a great personality too. He is extremely knowledgeable and was able to share his expertise in a simple, understandable manner, which made us feel very comfortable. He and his team were also very responsive throughout the entire process.
Laura & Edward Zeidler
Lillie Danzer was amazing!
Robin Stout
Great communication and fast acceptance.
Debbie Mason
We really appreciated the personal touch and great communication throughout the process. Closing remotely could be tricky, but this team handled it and made it seem easy. Thank you for guiding us through our new home purchase process! And thank you for doing the charitable donation. It is such a great thing to do. Especially these days it seems.
Andrew Terkel
Robert was wonderful, his enthusiasm for us was easily felt as we were finishing up the closing process on the house. We were not the easiest clients as we did not have a realtor and every interaction with Robert was positive. He showed us patience and guidance. Overall, fantastic experience and would use them again!
Chase Stocker
Micah has always been helpful and reliable. Great communication and willing to explain documents, processes, etc.
Alex Long
It was simple and fast and communication was good.
Jennifer Houchins
Good communication, quick to answer any & All questions and concerns. Kind and polite.
Sandi Davenport
Jordyn was super responsive and helpful!
Erick Burtness
I have worked with Robert and the Heideman Group a couple of different times, and each time, the experience was excellent. I highly recommend Robert for his timely and prompt assistance, his availability, his knowledge and expertise of the market and loan options, as well as his helpful and transparent process and staff. I have already recommended Robert and the Heideman Group to one of my friends.
John Ems
Robert and Jordyn were top notch assets! Good communication, accessible, didn’t mind excessive questions.
Lori Brown
It was an easy process from start to finish for us. The Heideman Group was fantastic and quick to respond with any questions we had.
Shea Gorski
The process went very smoothly – I kept waiting for the “hard” part but it never came.
Ashley Mead
Thank you so much for making the whole loan process perfect! You guys went above and beyond and we will ABSOLUTELY spread the word to anyone needing a mortgage loan!
Rose Hores
The Heideman Group was great to work with. Everything went according to plan and all my questions were addressed promptly and to my satisfaction.
Jonathon Thielbar
Awesome job, easy peasy process!
Julie Cooper
It was easy, it was thorough, it was well communicated. It is a pleasure to work with a company that is well organized, experts at what they do and prioritizes customer service.
Ted Jacoby
Very impressed with the professionalism and ease of accessibility to all staff members during my refinance process. I was thoroughly guided through each step and informed from beginning to end.
Lauren Froede
The whole process went very smooth.
Gregory Westphal
The quick response, professionalism, advice on what is best for my family, clear and concise communication about what to expect and when to expect it. Overall a great experience. That is why my son also used Delmar and Robert Heideman for his mortgage needs.
Cynthia Oskroba
Overall easy and efficient process.
John Appelbaum
Your communication and promptnees is amazing and as usual you go above and beyond to ensure we are taken care of. Thank you again!
Maia Gillam
Robert has been quick to respond to all of our questions as first time home buyers. He has been patient and explained every step of the process thoroughly. We highly recommend Robert and his personalized service!
Michael Lea
We had a great experience with Heideman Group and will highly recommend them to any friends and family.
Matt & Erika Happe
Delmar was efficient, easy to understand what was required of me, and they kept me well informed.
Michelle Hall
Everyone at The Heideman Group was a pleasure to work with! They made what could have been a very stressful situation into an easy transaction, even in the middle of a pandemic. From start to finish, we felt well informed, and when we did have questions, they were answered timely and professionally. Thank you, The Heideman Group, for all of your help!
Amanda Basch
Everyone at The Heideman Group worked to keep us updated and to make sure the process was painless!
Sarah Luem
The communication was clear from start to finish, and closing was a breeze. Robert and the team were fantastic.
Peter Keleher
All steps of the process were well communicated and sent digitally. It’s great to have that flexibility and avoid scheduled calls and meetings.
Kyle Glandon
The team they have is amazing, and the loan process was very easy. Anytime I had a question they were on it immediately. 2nd time to business with this company. Keep up the great work! Thanks again.
Mike Mouser
The team worked with me for over a year, checking in every month to see how so was doing. Jordyn was so awesome and answered any email I sent her within twenty-four hours. Thank you!!!!!!!
Patricia Tavares
Efficiency, working with me, helping me along the way as I needed to complete and sign papers, etc. Thorough, efficient, patient and kind.
Anonymous
They were very responsive and helpful with a 21 day close. We couldn’t have done it without them!
Catherine Kratz
Jordyn really is a great asset to your team. We dealt primarily with her.
Mertha Maddox, ERA Evergreen Real Estate
Amazing customer service yet again!
Robert Friedman
People were very responsive and reassuring to us that they were there to help us.
Sally Rogers
The Heideman Group exceeded our expectations throughout the entire process. Thewy were attentive every step of the way and we would recommend them to anyone needing their services.
Matt & Susan Schneider
Always a pleasure working with The Heideman Group – they make the loan process go smoothly with minimal stress. The team is pleasant to work with and patient with questions – I have referred them to friends who also had a positive experience – highly recommend!
Carrie Stempin
From start to finish, the team kept us fully updates on the status of our loan. Excellent customer service.
Sheel & Emily Pathak
This process was very stress free! You guys are always so great to work with – we referred friends who also had a great experience!
Carrie Stempin
I enjoyed working with the team at The Heideman Group. They were professional and kept me informed about the whole refinance process. This was the first time we have refinanced our home. In the future, we will continue to work with this team.
Dawn Ayala
Jordyn was fantastic to work with!
Anonymous
Got the job done quickly and efficiently.
Gay Gordan, Red Key Realtors
I just wanted to say thank you to you and your team for the seamless refi, which just closed today. I must tell you, this was the most efficient and stress-free mortgage transactions I have done to date, and I have quite a few under my belt over the past 20 years.
Cindy Shirk
The entire Heideman team did a great job of communicating throughout the whole loan process. When I had questions, I was able to get answers quickly and correctly. I appreciate the succinct, step-by-step care everyone with Heideman Group gave me and will highly recommend them to others.
Jon LaBarge
What a team. The entire group of folks made this a seamless transaction. This is my 5th transaction with Robert. He is a great advisor and has become an even better friend.
Brett Millecker
Fast and easy!
Elaine Queathem
I was very pleased when working with The Heideman Group and getting my home refinanced. I thought my refinancing was a bit challenging because one of my home loans was through USDA RH. This government agency seemed quite slow and took more effort to get the final loan payoff. I found the associates from The Heideman Group were always professional and quick to respond by email or by phone. I would definitely recommend The Heideman Group!
Cathy Gansmann
Jodryn was great as was the rest of the team.
Adam Wiesehan
Everything was great. Questions I had were answered and things were done fast with a pandemic going on.
Carla Conley
Robert, Jordyn and the entire team are professional and efficient!
Marty Oberman
Robert and his team kept me informed about what needed to be done for my first home loan and answered my questions promptly.
Alicia Kimberilin
The process was great! I have a busy schedule, so I appreciate their professionalism and ability to communicate with me on specifically what I needed to do before closing the deal. Thank you, kindly.
Anonymous
Everything went smoothly and communication was fabulous.
Anonymous
It’s a wonderful overall experience with Robert and his team. They keep the communication flowing, and constantly update on the status of the loan.
Nathan Chew
Robert and Jordyn were delightful to work with and lept me posted every step of the way through our refi. We will never use anyone else.
Scott Wheeler
Appreciated the fast replies to questions and the consistent status updates. Thanks again for your professionalism and courteously.
Rick Kunz
Delmar made the process as informational and expeditious as possible.
Diane Francis
The Heideman Group was amazing to work with! Their team was extremely efficient and the weekly progress communication we received was very helpful and comforting. They made the process very easy and when it was all said and done, we saved a ton of money on our mortgage and freed up some money for other expenses and investments.
Christopher Moore
From start to finish, this was the smoothest loan process we’ve ever experienced. The communication was excellent and the customer service was even better. Thank you!
Kelly Johnston
Definitely recommend Robert and his team for home refinancing!
Bridget McAndrew
Very efficient, organized, and responsive. I felt that I was in good hands.
Michelle Hall
Robert and Jordyn were thorough and responsive to our questions. They provided more detail and context than other mortgage advisors we spoke with, and offered a more competitive product. I would recommend The Heideman Group to anyone seeking a competitive mortgage option and a communicative partner.
Megan Hegger
Robert and his team were incredibly quick to respond to questions and very knowledgeable about the products and processes.
Anonymous
As always you guys are awesome!
Daniel Knabe
Sarah and Jordyn were great to deal with, they both kept us updated and explained everything exceptionally well.
Robert & Sharon Griffis
This will be the 3rd Refinance that we’ve been able to conduct with The Heideman Group. Each time it seems to get easier and they’ve reached out to us to capitalize on lower interest rates.
Anonymous
Great team that is easy to work with and patient!
Nola Malcolm
Being first time homebuyers your staff made the processes simple and painless we had many questions and everyone of them was answered in a timely polite manner. Would recommend to anyone looking!
Anonymous
We were able to get a very competitive interest rate, and Delmar did a very good job all around.
Michael Schrand
Staff extremely helpful and replied immediately to any questions.
Eileen Cushman
Rob and his team are both knowledgeable and efficient! Love the fact that Rob continues to look out for me and my best interest; he let me know when the rates made sense for me to refinance and reviewed my options with me. Thanks Rob and team!
Anonymous
Overall, very competitive and efficient. Kept us updated throughout the process. We’d be happy to refer Delmar to our friends who are looking to refinance their mortgages.
Anonymous
We love Jordyn & Sarah. They are so helpful and never get frusterated with our questions. Robert is great too.
Samantha Ferguson
The team was very communicative and responsive. The process took a while due to volume, but I knew where we were in the process and timeline throughout.
Andrea Pilz
Easy process the whole way through!
Anonymous
Our work with Heideman Group was great and professional.
Anonymous
Robert makes the overall process super easy, with the help of technology solutions and excellent communication along the way. Not sure if the experience is the same within Delmar Financial, but Robert provides top-notch customer service.
Dan Winograd
Thanks for helping us through the process.
Anonymous
Enjoyed working with Robert and Jordan, they are responsive and make Financing & Refinancing my home easy.
Anonymous
Great to work with. Very happy with our mortgage.
Anonymous
This most recent refinance was my third time using Robert and his team. Each time has been very easy. Their communication is top rate. I was given great advice to start, and the support along the way was always there with quick replies. Another great experience.
Ed Miranda
The ease of the process and the weekly updates were fantastic!
Nir Chezrony
We have worked with Robert and staff several times over the years. They are always very informative throughout the process and respond so quickly. We have nothing but good things to say about this company and we plan to work with Robert for all of our future mortgage needs!
Melissa Wallis
Robert and his team made a difficult process very easy!!
Alexander Hill
With everything being mostly completed electronically, Everyone was quick to respond, professional and courteous. I do however prefer personal contact and understand because of circumstances related to COVID-19 it was not possible in person.
Nancy McCord
Weekly updates and number and calculation transparency through each stage of the process made us feel like we always knew what was going on.
Scott Kennedy
This was the 6th time we’ve taken out a mortgage or refinanced, but the 1st time we’ve used The Heideman Group and we’re beyond pleased at the quality of this team. The rate and fees were both less than our previous firm offered, but more than that, the service was personalized and genuine. They gave consistent and clear communication throughout the entire process and made sure everything was seamless and easy for us. We highly recommend this team. We should have switched to them years ago.
Shannon Stokes
Professional. Communicative. Attentive. The makeup of the Heideman Group yielded a comfort in me as we worked to achieve my refinanced home mortgage.
Anonymous
Our experience was fantastic!
Anonymous
Our current mortgage lender provided a ridiculous rate when I asked about refinancing. It was much higher than what commercials, junk mail, and friends were all saying. HG was recommended from friends and we do not regret our decision to stick with them. The process was rather seamless from the initial estimate through closing, in spite of the pandemic.
Anonymous
The team effort to get us to close and regular communication on where in the process our loan was gave us confidence in and helped us not to be anxious with the process. Robert provided us with great options that were clear and easy to understand.
Rebecca Krewson
Excellent rate and explanation how rate reached.
Patrick Flynn
You and your staff have endeavored to, and succeeded in, being helpful, kind, and generous in all aspects of the loan process and the title transfer to the property. The entire purchase seemed like a labyrinth of stumbling blocks at first but between you and Angie it was made easily navigable. Our thanks and best wishes to your whole team.
Betty McMullen
Communication with our re-fi was fantastic. We really appreciate the Heideman group reaching out to us and educating us on the current rates and how it would affect our future. Everyone is always helpful, attentive and available during the process. Thank you for the updates and making the process so simple!
Stacy & Todd Isermann
Robert’s attention to detail and level of control throughout the entire refinance process surpassed our expectations. His entire team worked very hard and we appreciate their efforts.
Dan Weisberg
Laura and I both enjoyed working with you throughout this process. I would not hesitate to refer my friends/family to you!
Travis & Laura Dierks
Very good communication from the first time I texted Robert on his personal cell phone to the final closing. He was honest and we were overall very happy.
Mark Friedman
Robert and his team did an awesome job keeping us informed on the status of our loan and they made our refinance so easy and painless.
Jessica Hager
Refinancing process was very easy, weekly communication of status of loan process, and very courteous, prompt with questions and professional! Referred my sister so she can refinance. Great experience.
Sandra Washington
Everyone was so professional and answered every question I had. I would recommend Mr. Heideman highly.
Andrea Klepzig
The process was easy and seamless!
Allison Neuman
This crew is fantastic. Having worked with everybody before, there was already rapport. That said, it was easy and great working with the team from the beginning. Absolutely love the weekly updates, which are especially useful for full process, but also for refinances. Lastly, appreciate the quick and direct communications. I know what I need to know when I need to know it, and the straight shooting means I don’t have to read in between the lines.
Matthew Rush
The was our second time working with the Heideman Group. We have recommended them to several others and will continue to use them going forward.
Anonymous
This is our second time working with the team to refinance. They made the process almost effortless on our end and were quick to answer any questions or concerns. Thanks again, Robert and all. You guys are great.
Scott & Allison Seaborn
The process was made extraordinarily simple with the process they have established. I enjoyed the weekly tracking updates so I didn’t feel the need to constantly reach out to see where things were at. Jordyn was highly responsive and extremely friendly.
Christine Pecher
Everything made it great even in the toughest times we’ve all experienced for quite some time Robert and his team made it happen that means a lot, also Robert keeping in touch for soooooooo many years means more than words could ever say, thank you Robert and team Delmar!
Wayne Hampton
We were so well informed and updated about the process of our loan. It certainly gives a peace of mind having so much communication.
Chris & Heather Ake
Robert and his team went above and beyond for our family as we purchased our new home. This is the 2nd time I’ve used The Heideman Group, and I would definitely use them again in the future. They make sure all the bases are covered and everything runs as smoothly as possible.
Joy Vandel
Robert worked hard to find a package that worked best for us and had a team of individuals who made sure all our paperwork was in line for closing. Thanks for following thru with everything we discussed!!! Robert was very responsive and we are very pleased!!
David Motzer
The process couldn’t have been faster or easier.
Anonymous
Working with Heideman Group was a great experience. They made it as easy as possible with excellent communication along the way. Jordyn was exceptional. Thank You!
Laura Paulsell
Working with the Heideman Group was as easy as it comes. This is my third loan with them and my families fourth. Very professional and extremely knowledgably and I wouldn’t go anywhere else
Anonymous
We liked the weekly updates that outlined the lending process.
Aaron Arnold
Efficient and easy to work with. Process was very smoothly handled…Thank you!
Gail Capelovitch
Greatly appreciated the attention to detail and the excellent communication. Overall a very pleasant experience. Great service !!
Rochelle Tennant
Robert and Jordyn were always communication with us in a very timely manner.
Kim Sloan
Robert and his team are fantastic. They kept us up to date through the whole process, and we never had any questions go unanswered. I will use Robert again, and I would highly recommend him to anyone who has questions or needs related to home mortgages. Thank you, Robert!
Michael Kellogg
Refinancing with Robert and his team was flawless overall from the initial design to the final closing. Robert has a passion for helping others and that is reflected in his work.
Scott Browne
Robert and his team are so easy to work with and makes the whole process quick and stress free!
Jessica L Hager
Clear and consistent commuinication.
Tamara Gavaletz
Robert has made it so easy to refinance: walking us through the steps, keeping us updated on the progress, responding quickly with answers to questions.
Nir Chezrony
Robert and his team are the best business partner I could ask for!
Jennifer Walton, Coldwell Banker Gundaker
Everyone was nice, helpful, and attentive. I appreciated that timelines and expectations were laid out clearly. No surprises.
Amber Pauk
I refinanced a couple of years ago and was pleased with the service at Delmar. This refinance was an even better experience
Jill Gatcombe
We used Delmar Financial to buy our home, and now to refinance. Robert and Jordyn make everything so easy and are very pleasant to work with. They keep us updated on what we need, when it’s needed and where to send it. I never felt silly for asking questions and they were always fantastic at explaining anything I didn’t understand. I will recommend them to everyone!
Adrienne Hillis
Even in the midst of coronavirus everything went smooth and was handled with ease.
Barbara Greenberg
Robert and his group did great! They were very informational in our first sit down and explained the Ins & Outs of the whole experience, which was very helpful since we were 1st time Home Buyers. I do recommend The Heideman Group to anyone who needs a mortgage.
Sean Ehrhardt
Robert & Delmar made this so easy and simple. They kept me in the loop at all times and I am so happy. I would never use anyone else.
Breanna Bauer
Micah was very helpful throughout the entire process, and really helped us understand everything that was going on.
Victoria Patterson
Robert and the Heideman Group made our mortgage and home buying process a breeze! He was very informational and walked us through what we would experience throughout the home buying process! Would definitely recommend to anyone looking for a mortgage!
Sean Ehrhardt
Robert and his team make the process so painless and easy to understand! They were very responsive for any questions I had, and were accommodating with my busy schedule.
Kimberly Brockgreitens
Robert is good about helping the client understand the options. The underwriting crew is wonderful and makes a huge difference in how the loan processing goes. They are great at pitching in to help get things done and resolve client issues. They get things done ahead of schedule and are great about providing updates to the clients so you don’t need to worry about “if” things are on track. Highly recommend the Heideman team.
Kelly Britt, RE/MAX Results
Robert and his team make the closing process completely painless. They are in touch with you constantly throughout every stage, and they are wonderful about each person based on their individual needs and constraints. We’ve worked with them multiple times and the service continues to get better and better.
Jordan Chitwood
This is the third time I’ve worked with Robert. Even after researching a few other options this time just to keep the process honest, I quickly went back to Robert because his professionalism, communication, and care and concern for what’s best for my current situation is unmatched. In addition, these characteristics are embodied by his entire staff, making the process smooth and pain-free.
Jonathon Butterfield
Thank you for everything! It was a very easy process and Jordyn was great to work with.
Christopher Brauner
Robert and his team provided all of the answers to questions we had and made the entire process very easy on us!
Justin Dorrah
A great experience.
Burnell Hackman
Robert, Jordyn and the rest of the Delmar team made the process quick and painless. Everything went smoothly and I can’t recommend them enough.
Stephen & Natalie Zerr
Micah kept us informed all along the way and when we hit a couple bumps in the process he was coming up with solutions before I could even worry.
Sarah Collier
Micah was incredibly helpful navigate me through the entire purchasing process as this was my first investment property I’ve ever bought. He made himself available and always gave me the time to walk through any questions/concerns I had and would thoroughly explained things. Him an his team would also be quick to correct/update any documents in order to keep the process moving. Couldn’t appreciate the customer support more. Highly Recommend!
Alex Long
Great Job! Happy Client!
Chris Long
I was referred to Micah by my son in law, and have been absolutely thrilled from the first interaction with Micah and his entire team! Their attention to detail is phenomenal, providing an exceptional experience from start to finish. I have already and will continue to recommend Micah to my family and friends. Thank you!
Margaret Gegg
Micah made everything easy and understandable.
Mallory Mills
High communication and understanding of how we work from previous loans.
Billy Rubenstein
Robert, Jordyn and Sarah were all so great to work with. They all answered any questions I had and explained everything in detail. I’d recommend them to anyone I know!
Alex Sturma
3rd time working with Robert and his excellent team (thank you Jordyn!), another great experience! Highly recommend!
Robert Friedman
Great to work with Robert again (repeat customer)
Stacy Abeles
Process went very well for us being out of state.
William Timmann
Great experience overall! Will be back in the future!
Trevor Cosby
Great overall experience. Super easy to work with. Would highly recommend.
Victoria Glosecki
Refinancing our mortgage with Robert was basically painless! The office staff worked with us throughout the entire process. We would highly recommend working with Robert to anyone looking to buy or refinance a home.
James Gilbert
Micah was fantastic during the whole process and always has our best interests in mind.
Cory Reynolds
Jordyn and Sarah were phenomenal. They are always on top of things and a pleasure to work with.
Samantha Ferguson
The Heideman Group continues to exceed expectations. Our mortgage refinancing process was a breeze. Thank you, Robert and team!
Katie Spayd
It was a pleasure working with you and your team. They all work very well together. I was very happy with the service you all provided. Keeping me informed at each step was appreciated. I can see why you are so successful. Jennifer spoke very highly of you and I can see why.
Ann Klimkewicz, Magic Dragon Properties
Robert’s the best in his business! Expedient service with careful and helpful explanations.
Michael Spayd
Tracy took amazing care of us! The process of obtaining a mortgage can be very stressful but The Heideman Group had it streamlined and always kept us updated. What an amazing team!!
Jordan & Rachael Mahaney
The communication and continuous updates we received were great!
Alexis Anguiano
The staff answered all of our question in a quick timely manner. Everyone was super nice. The staff was willing to work with us around our busy schedule.
Michael Anguiano
Very timely response with superb level of service.
Andrea Weisberg
Micah was very helpful throughout the entire loan process. He answered our many mortgage questions that we threw at him as first time home buyers and made sure we understood exactly what we were getting ourselves into.
Benjamine Barros
Micah was very knowledgeable and attentive through the entire process. He and his team made the entire process fast and easy. I would recommend Micah to anyone interested in a home loan or refinancing.
Jared Bushor
Micah was professional, prompt in all communication and overall great to work with. Buying our home could not have been easier thanks to him and the whole team at Delmar Mortgage.
Lucian Matoushek
Micah is easy to work with. He communicates well and was flexible and professional throughout our refinancing process. We highly recommend him to our family and friends.
Madeline Menke
Very easy process from start to finish.
Daniel L Meier
Great communication, friendly, and knowledgeable!
Lindsay Blinkinsop
Robert and his team were great on keeping us updated and clear on what documents were needed. Good information from staff, timely updates. Would recommend.
Molly & William VanRonzelen
Very easy to talk to and to ask questions. Robert and his team were responsive and informative
Roger Boone
Robert is super helpful and seamless experience – I would recommend him to my family and friends!
Meredith Skor Berger
We really appreciated the response time and the level of communication that occurred. Your team constantly kept touch and let us know what was happening. Everyone was very pleasant and helpful to work with! I felt like Robert is always trying to give us the best he can give us.
Jordan & Katherine Chitwood
This was a very difficult transaction and Robert and his team made it happen!!
Patty Hickman
Robert and his team make everything easy and seamless. They helped us every step of the way and handled everything extremely prompt and professional. Definitely the best people to work with!
Stephanie Elizabeth Wright
Robert is not only funny, but extremely professional. To strike that balance of kindness and making a person feel comfortable and confident about what they are doing is a rare talent and it made the whole process extremely low stress given it’s one of the most stressful steps in a person’s life. His staff is on point with their process and communication was exceptional. It’s difficult to suggest improvements on an apparently perfect process. Thank you again for your help!
Samuel Moretti
Consistently a person you can count on day or night for anything to do with your loan or future loan. Weekly updates ALWAYS is such an added extra!
Terri Rea, Berkshire Hathaway
The electronic systems in place made uploading supporting documents quick and easy. I was updated on progress of my loan frequently.
Anonymous
It was very helpful to receive different cost scenarios prior to the search process. I was pleased with your realistic estimate of closing costs.
Drese, Grant
Being first time home buyers, we had heard the horror stories of how scary the home buying process can be. Micah Mayfield and The Heideman Group took the time to answer all of our ridiculous questions, and walk us through every option as we went to close on our home. We would highly recommend them to friends and family moving forward.
David Reinwald
I want to ensure you know Micah Mayfield went above and beyond for us in helping secure our pre-approval and subsequent mortgage. As first time home buyers, he was truly our ally and helped us along with everything. He is a great ambassador for your organization and is a True Professional!
Andrew Boerschig & Nikki Koester
Thank you for taking me through this process. You made it so very easy. Jordyn was incredible to work with. Knowledgeable, efficient, patient, and professional.
Trinitia Cannon
The Heideman Group did a great job with the loan process. Very quick to respond, timely & supportive. Will highly recommend to friends & family!
Meredith & Joe Berger
The experience was amazing and very helpful!
Anonymous
Great overall experience! I could not have asked for more! Thanks so much Micah!
Patricia Stoverink
The whole process went very smoothly. My daughter-in-law helped us a lot with gathering the necessary papers. It has taken a big load off our shoulders. We were very impressed with how fast everything went. I loved mailing the checks to all the credit card companies and am looking forward to CANCELLING the accounts.
Ken & Mary Behr
Jordyn, Make sure to tell Robert you want a raise! $$ There is no way I could have done all of this so quick without you! Especially since my birthday, the closing, the move, and vacation to Costa Rica all in one week it’s been great working with you. I’m glad you kept me updated on what I needed every day and could work with me on something’s since I travel for work.
Justice Rozniak
We were so impressed with The Heideman Group from start to finish. The team was helpful and knowledgeable making the whole process go as smoothly as possible.
Joe Pagano
Everyone involved from beginning to end were very helpful! The process was very efficient, we were in closing less than one month from the date we made the offer.
Anonymous
Overall, it was a great experience. Extremely easy to get a hold of everyone, and Micah broke everything down for us which was extremely helpful.
Anonymous
This is my second time using Delmar Financial and Robert’s group and I could not be happier. If I had a question, it was answered promptly and explained thoroughly. The Heideman Group makes a scary process very easy and I appreciate the piece of mind they give me while going through a nerve wrecking time of buying a new home.
Nancy Pfeiffer
Working with The Heideman Group was flawlessly smooth. In addition to walking this first-time homebuyer through every step of the loan process in detail, they continued to provide weekly updates of my loan status that my realtor and I found incredibly helpful. When we needed to bump the closing up by three days, the entire team pulled together to make it happen the next day. I have already recommended The Heideman Group to friends and will continue to!
Matthew Rush
Amazing, timely, experienced, wonderful – These all describe The Heideman Group. They made first time home buying a breeze and not stressful! They provided me with all the resources needed, constantly checking in and giving updates. I would recommend The Heideman Group to anyone!
Alexandra Crossfield
Robert was professional, friendly, and knowledgeable about the ins and outs of the loan process. He was always quick to reply and made us feel like we were his only clients.
Wished to remain anonymous.
Every aspect of our loan process with The Heideman Group was top notch from start to finish. The entire team was very thorough and committed the entire time, even after closing. We weren’t just another file or another deal to close, they made us feel like our business was extremely important to them and we appreciated that. We really appreciated their desire to teach and inform. They wanted us to know and understand everything and did not discourage any questions. We met our lender, Tracy, at a first-time homebuyers presentation and it was very informative. That presentation propelled us into our home search so much quicker than we planned because we felt so informed and prepared. We also very much enjoyed the weekly status updates on our loan. We felt very connected to the process at all times. I can’t speak highly enough of The Heideman Group. Thank you for making this process so smooth and easy for us.
Matthew Douty
Robert and his team went above and beyond to make our experience as smooth as possible! I had herd horror stories from friends about how lengthy and hectic the loan process could be, but nothing could have been further from the truth with The Heideman Group. They communicated EVERYTHING in a timely manner and my husband and I always knew where we were at in the process. Being first time home buyers, Robert and his team addressed any questions we had immediately. We always knew how much cash we would need to close and there were no surprises. In fact, we actually brought less to closing than what was estimated! Not only would I recommend them to friends and family, but I would come back to them time and time again for any further loan applications.
Stephanie Ganachaud
The Heideman Group helped make this process easy & stress free.
Greg Depew
The closing was delayed 2 times due to the incompetence of the sellers’ agent and sellers’ hubris. Delmar stayed with the deal and fixed the interest rate at a reasonable cost. For this I am very appreciative.
Lawrence Metzroth
You guys did a fantastic job helping us through this process, especially since we needed it done in such a short period of time! Thank you!
Jackie Luley
Tracy Huber was absolutely wonderful! She went above and beyond to ensure my husband and I were fully informed though out the entire process. Each little tweak to the loan was explained and I don’t believe any other person (or company) truly makes you feel like they are a part of your team going through the home buying process with us every step of the way. We have already recommended Tracy, Jordan, Brenda, and the rest of the team to friends and family.
Catherine Morie
Tracy and the team have made the process for me, a first time home buyer, incredibly easy to understand. Any questions or concerns I had were taken seriously and were answered quickly. Tracy made me feel comfortable and at ease during all of the stages of my loan and I was able to walk into my closing with confidence! Thank you so much for a wonderful experience!
Laura Stoessel
Working with the Heideman Group was a better experience than I could have ever expected! They were fast, courteous, knowledgeable, and kind. I got that personal close fit feeling that I would expect from a small town business which means so much to me! I would highly recommend them to anyone and am so very grateful for their help in my home buying process.
Jennifer Williams
The Heideman Group made purchasing my first home about as stress free as possible. I purchased a home in Illinois and my realtor had nothing but good things to say about working with the Heideman Group.
Ross Hoover
I highly recommend Robert Heideman and his team. I shopped for a home mortgage from three different lenders and had made what I thought was my final choice before encountering Robert. But Robert was able to carefully explain in detail why he was going to be able to find me a loan that better suited my needs and lifestyle and then backed it up with hard numbers. I never would have trusted those other lenders if they had suggested taking a second, smaller mortgage to cover the PMI of the first, larger mortgage, but Robert addressed each of my concerns and was so clear about how everything was going to work that I couldn’t turn away from what was obviously the best choice. In the end, I’ll save tens of thousands of dollars and I’m grateful to the Heideman group for that.
John Pritchard
Robert was great! Very informative and helpful with any questions or concerns we had. He is also very personable and made our meeting quick and painless. We would recommend him to our family and friends. Thanks, Robert!
Abbigail & Stephen Dolle
First class service from Robert and his team from start to finish!
Matt & Susan Schneider
Super easy to deal with from start to finish. We were kept informed about anything and everything during the entire process. Didn’t have one issue at all.
Private Client
As a first time home buyer, the whole process of applying for a loan is very daunting. I’ve always been told I would need 20% down if I wanted to own a home. After working with Robert and his team at Delmar Financiak, I feel comfortable and confident with my purchase. On top of that, I gained an amazing support group for my new adventure!
Great team that works together well to make the loan process easy!
Katie Kennedy
We were happy to work with Robert to secure a home loan. He took the pressure off and made the process easier.
Private Client
I had a great experience working with The Heideman Group. My questions were promptly answered. The group was very friendly.
Jessie F.
We were very surprised and pleased with The Heideman Group and their associates. They made the loan process as easy and simple as possible. We truly felt The Heideman Group had our best interest at heart. We have spread the word and told anyone looking to buy or refinance to go with you. Thank you!!!
Joshua & Wendy Robin
Robert made everything very simple and walked us through the entire process. We never felt pressured and always felt protected.
Michael & Rebecca Redenbeaux
I applaud The Heideman Group for their professionalism and organization. The process was clear and smooth. Thank you!
Michael & Cherie Stolze
No matter what obstacles were thrown their way (or ours) they were patient and punctual in getting us threw it! We couldn’t be happier with the end result!
Travis & Cara Kyle
I just wanted to send a quick note this morning to tell you all what a pleasure it was working on the Watson’s home purchase with you! It was so refreshing to work with such a competent team and a well-oiled process. Everyone was responsive, knowledgeable, and clearly communicated with the client in a complete and timely manner throughout. I also appreciate the continued communication keeping me informed of the movement through the process. Kudos to all of you for a job well done and I am excited for the next opportunity to work together!
Jennifer Walton, Coldwell Banker Gundaker
Micah and everyone else were great! Thank you for everything!
Jamey & Lauren Kosydor
I had put off refinancing our home for years because I didn’t want the hassle of all the paperwork. The Heideman Group made it so easy; I should have done this years ago.
Jennifer & Scott Diehl
Working with Delmar was easy and straightforward. No inconveniences at any point on my road to a first house.
Boris Dieseldorff
Knowledgeable about options, quick service, great communication.
Allison Wienke
Our loan closing took minimal effort on our part. The Heideman Group took care of everything.
Jim & Erin Coll
Thank you, Micah, for an easy process. We really appreciated your help.
Madalyn & John Wiles
I can’t imagine a better group to work with as we refinanced our home. Feeling extremely incompetent ourselves, my wife and I were confident that Robert and his crew were taking great care of us. They thoroughly explained the process, kept us informed, and held our hand the entire time. I would not do it again anywhere else.
Jonathan Butterfield
My husband and I have used the Heideman Group twice in the past few years. Once for a refinance and once for a new home loan. Both experiences were easy, quick and painless. We highly recommend Robert and his team of experts!
Sara & Andy Karcher
Very thorough and informative throughout the entire process from start to finish. Answered questions promptly and professionally.
Brett Owenby
We were so grateful for a straight forward and efficient way to refinance our home. As busy professionals, The Heideman Group made the entire process seamless and absolutely painless. Highly recommend!
Kadi & Gabe Usry
Robert and his team are truly impressive. My wife and I built a new home and had the privilege of working with them for nearly 8 months. The whole process was smoother than I could’ve expected, and everything was taken care of in a timely and correct manner. Robert is not only a great mortgage adviser, but a great person as well. If I hear of anyone needing help with any type of mortgage, I will send them Robert’s way as I could not be happier with the entire process.
Stephen Zerr
The process was pretty streamlined and simple. Robert and his team were always available to answer any questions.
Brandon & Tracey Schenk
Micah Mayfield provided exceptional service. He was very knowledgeable and was very responsive to my every question.
Victoria Whiteside
The Heideman Group ensured a pain free experience, answering my questions promptly and keeping me informed throughout entire process. They provided a lot of great information and ensured I was comfortable with the entire process. I would gladly recommend their services to others.
Matt Wootton
The spotlight is on Tracy Huber, she is the epitome of professionalism! She helps you understand your home buying experience! Not too many would call you after hours, or weekends, to explain how the process really works and she wants what’s in YOUR best interest. This is really rare, and I don’t take it lightly. I recommend her for your home purchasing needs!!
Shannon McDonald
Robert really took the time to explain the loan process. I had a lot of questions and he answered all of them patiently and in clear terms. I really appreciate the time he took to make sure we were comfortable and knowledgeable about our mortgage.
Rachel Nowell
As a first time home buyer, the Heideman Group did a great job explaining the process to me. They answered my questions quickly and effectively. Robert and his team provided numerous resources to ensure I was comfortable and confident throughout the process of applying for a loan.
Allison Shenker
I was initially referred to the Heideman Group by my realtor when we bought our house. Being new to the St. Louis area, we had no real contacts here, so referral was the way to go. This wasn’t the first house I’ve bought, so I’ve been through the process before. Never has it been this easy, or professionally handled. The whole team pitched in to answer questions, kept me up to speed on the process (and progress), and they were (and continue to be) extremely nice to work with. When it came time to re-finance, the process was much the same, and it was handled smoothly and efficiently. Home-buying and re-financing can be a daunting process, but this team makes it easy and stress free.. I have referred people to the team in the past, and I would gladly do so in the future as well.
Andrew Martin
Working with Robert and The Heideman Group was a pleasure! They were always quick to respond and attentive to our needs. They made the financing process a breeze!
Dan Kozlowski
My experience working with The Heideman Group has always been excellent. I would like to add that I believe it speaks volumes when I can say that I totally “trust” them to handle my financial matters. Thank you!
Lisa Hessel
Robert was great to work with! He helped us get through some bumps in our loan process and was very thorough. We really enjoyed working with him!
Corey and Michelle Iken
The Heideman Group lowered my mortgage payment, provided me with cash, and improved our family’s financial standing. They could not have done so in a more professional way.
Gary & Anna Thomas
Robert and his team delivered a uniquely different and positive experience for processing a normally commodity-based service. Rob’s team displayed tremendously clear and frequent communication with us, coupled with great technology, which made the process super easy.
Dan and Melanie Winograd
Robert and his team were very easy to reach and quick to respond. They did not miss a beat and I would recommend their company and services to anyone. We are not proud owners of our dream home!
Tyler and Michelle Billington
Easiest process ever! Way better than I expected.
Ashley Holman
A house purchase is like a bruleed French toast platter, one of the most caloric purchases you will ever buy. And you ask yourself, is it worth it? A house purchase is a big deal and an important responsibility, so you need a company you can trust. A company that cares about your life, your situation and your goals. The Heideman Group understands the house and loan process. They keep you informed everyday on status, answer every question and will always have your back! Thanks for refinancing my house in less than a month with so much ease and professionalism. Looking forward to all the savings and investment provided through your expertise and knowledge.
Ashley Johnson
Over the past couple of weeks, I have had the opportunity to work with a group of nice professionals who assisted me with refinancing my house. They did not look at my previous loan and say “sorry, no can do.” I was impressed that finally someone was able to clearly explain the loan process with genuine care! Thank you all so very much. I plan to tell everyone I know about how well I was treated by The Heideman Group!
Denise Kroll
Thank you for your help. We had a tight deadline for closing, and the process could not have been smoother!
Mark & Megan Zust
The Heideman Group did an excellent job of making buying our home a stress-free experience. We got them the information they needed and they took care of everything else!
Jaime & Kiley Loesch
Robert & his team were very professional and a joy to work with. The time that Robert took to guide us toward the right type of loan was invaluable. I would gladly recommend The Heideman Group to anyone.
Chris & Laura Vierrether
Robert and the team were great. They were very knowledgeable and kept us updated in progress of loan throughout the whole experience. I would be willing to recommend Robert Heideman as a Mortgage Advisor to my friends and family.
Maja Sujic, Semsa Mujanovic, Srdan Subotic
Our loan process was fast and efficient. We felt that all the people we worked with were very genuine and wanted us to have the best loan to fit our needs. The whole process went must easier and smoother than expected. THANK YOU!!!
Ryan & Sherry Buller
Our experience was first rate from start to finish. The entire staff is very knowledgeable, and continually kept us updated throughout the entire process. We would absolutely Our experience was first rate from start to finish.
Nathan & Jenny Chew
In the course of my seven year Real Estate career, I have met hundreds of so-called “mortgage professionals”. Because I have the opportunity to see their work from the beginning to the closing, it is very important to me to have stellar communications all through the process to insure a smooth closing. Robert Heideman is the one Mortgage Banker who has earned my recommendation.
Nancy Riehl; Realtor
Robert was more than a loan consultant. He was truly a friend. Always available via text, email or phone. He was always quick to get back in touch with me and prompt with paperwork that needed to be signed. I checked out and approached several mortgage companies, but Robert’s easy interaction and absolute professionalism made him first choice by a landslide.
Everett Fox
This was my first time purchasing a home and Robert made this process extremely easy. He walked me through the whole process and made me understand every step of the process. I was always told that at closing I would have to come up with more money then originally told, but with Robert, I had to come with less money. Everything went great on my end mostly because of Robert’s efforts. Thank you!
Brian Simeone
Robert Heideman was willing to go (or in my case drive) the extra mile to get the job done. Nice job Robert.
Jim Manning
Robert was very helpful in securing our loan. He made the process very simple and went out of his way to meet with us when it was convenient for us. We would recommend Robert to all of our friends and family.
Jeff & Abbey Small
This is my first home so I don’t have much to compare my experience to. However, I cannot imagine that the process could be any smoother or easier than Robert made it. I had full confidence in him and appreciate his kindness, availability and sense of humor. Thanks.
Missy
With Robert’s services, I felt secure, happy and felt the process was made easy for me.
Billy Rubenstein
I was extremely pleased with everything from start to finish. Robert is attentive, knowledgeable, courteous and friendly.
Gabe & Keren Douek
Robert exceeded our expectations, explained everything very well and met deadlines. The whole experience was seamless.
Ron & Bette Abeles
Your expertise and knowledge is super! You were always available and ready to answer all my questions – very quickly. The process was very smooth and efficient. Thank you for all of your hard work.
Michele Litteken
Working with you made the entire process tremendously stress-free! There were no surprises, you were up front and forthcoming from the very beginning and we appreciate it.
Chris & Aynie Linneman
Robert, everything was fantastic. From the moment we first spoke you made me feel like I as your only customer!
Darren Landa
Being our 3rd refinance, we were looking forward to it like a trip to the dentist. However, from the start Robert’s personal attention and prompt service made the whole process a breeze. Robert’s embrace of 21st century technology meant that we could send and receive all our documents via email and fax saving us valuable time. Robert and his processor were available by email and phone to answer all of our questions. When we met for the closing, Robert had all the paperwork in order which made signing go quickly.
Neil & Rachael Peters
Robert was incredibly personable, helpful and knowledgeable in finding us a loan. Robert helped us lock in on a crazy good rate. He was very flexible with availability to meet, both time and place. Most importantly, Robert listened to our goals and expectations we wanted and he more than achieved them.
Dan & Melanie Wingrad
Ignorant of the new standards to be met for refinancing our mortgage, my wife and I figured refinancing would be simple. With excellent credit scores and plenty of liquid assets, we never expected that our limited income as retirees would nearly doom the process. Robert sought out and documented every legitimate income source in support of our loan application. His diligent work paid off with smiles at closing.
Mike & Gay Cushner
I had confidence in my loan being processed on time and felt like Robert covered all bases and answered all of my questions in a satisfactory manner. I appreciated that Robert did not waste my time and felt that he was very efficient throughout the whole process.
Elizabeth Schelp
I only hope that everyone else who works with Cornerstone Mortgage is as blessed and fortunate as we were to have worked with you. You truly are an asset.
Adam & Amanda Schulte
Robert, you were fantastic as was everyone you recommended. We are extremely satisfied with our home loan process and will be recommending you to friends in the future.
Mor Regev & Vadi Dodge
Robert is an excellent person to have on your side when getting a loan. He is very knowledgeable, easy to work with, keeps you up to speed no matter what’s going on. Definitely will recommend Robert to my friends.
Don Schuster
It was truly a pleasure to work with Robert Heideman from Cornerstone Mortgage. He was able to make the procurement of our first home mortgage loan easy and understandable. We really felt like our questions were being answered and our business was important to Cornerstone.
Sherd White & Dianna Fazio
Overall the process was very straight forward & professional. We appreciate Robert’s hard work and attention to detail. He went above and beyond in his effort to get us the best possible loan package. His advice and insight were spot on and much appreciated.
Ralph & Wendy Staiert
For first time home buyers, Robert is your guy. From his quick response to questions, easy explanations of the process, to his availability, Robert makes the whole thing almost enjoyable, instead of a nail-biting nightmare. Thanks Robert!
Nir & Jessica Chezrony
Great guy to work with. Made me feel like he wanted to save me money and get me the best price at the lowest rate in the fastest time! Recommend to anyone.
Dominic Vitale
Being first time home buyers Robert made the process very smooth and worry free. He was great at explaining our options and reassuring us that he would get us a great rate and stay within our budget. Robert is very experienced and thorough in every step of the process. Thank you!
Bethany Henson & Adam Ladd
This was a truly painless experience. Best refi I’ve ever had!
Maureen Slaten
Robert is knowledgeable and attentive. It was a great experience working with him and his team. I’d definitely recommend him to others.
Ben Choi
Robert was personable yet professional and seemed to enjoy what he was doing and took an interest in my understanding of the terms of the loan and what it was I was signing onto. Excellent, no complaints.
Charles Raymond III
Rob led us through the mortgage loan process every step of the way. We were impressed with his attention to detail and he provided great communication throughout. It was a painless process and it got us the house we’d been dreaming of!
John & Connie Schoenecker
It was truly a pleasure to work with Robert Heideman. His impressive knowledge and expertise allowed us to go through the maze of mortgage application with ease. Without hesitation I would recommend him as a Mortgage Advisor.
Tomasz & Marta Paciorek
Robert took the time to explain my options and come up with a loan that met my needs. I had previously contacted a different company about refinancing but wasn’t satisfied with what I was presented. I didn’t realize that I had other choices until I talked with Robert for a second opinion. I’m certainly glad I did. The entire refinancing process was fast and easy, and I am now saving significant money on my mortgage.
Tracy Buchoz
I had been looking in to refinancing for a time and every place I called told me I was wasting my time. I waited and let some time pass, then tried again. I called Cornerstone and was placed with Robert Heideman on the phone. From that first phone call to closing, I was put at ease and it was a very informative and stress free process.
Heather Doerhoff
Robert was very upfront and honest during the discussions about our different loan options. I would definitely recommend him to our friends and family.
Eric Blinkinsop
I have had at least six home loans or refinances in the past and this one was the easiest and required the least amount of my time. Communications on the loan progress were the most informative and timely than ever before. Top notch!
Chad Bilby
Great loan officer, cares about his clients getting the right mortgage for their situation. More importantly, a great person who really cares about his community.
Stanley and Shannon Kohn
Robert made the mortgage process easy to understand for us as first time homebuyers. Robert was also always available for questions. I don’t know of other mortgage professionals at any of the big banks who will give out their cell phone numbers and answer questions in the evening and on weekends!
Krista and Scott Thompson
Robert Heideman was always very professional and courteous with Gail and I during the entire loan process. He is extremely knowledgeable about all aspects of the loan process. Very sharp and polite individual. I will highly recommend Mr. Heideman to my friends and acquaintances – Great Job!!
Erwin and Gail Gampp
I have already recommended your services to friends. Great experience with what could have been a confusing process.
Stefanie Sanger
Robert Heideman was very professional and had great knowledge on the products and services available to meet our needs. He and his team did a wonderful job with keeping us informed on the status of our loan. I will recommend Robert to my friends and family.
Meredith and Joe Berger
This mortgage experience was a breeze. There was no hassle involved. Thank you!
Juan Mario and Tanya Balandran
Robert was informative, timely and super nice! I have and will continue to recommend him!!
Frank and Laura Robbins
We have used Robert for our home financiang three times and he always goes above and beyond to satisfy our needs. We would higly recommend him to anyone looking to develop a trusted, long-lasting relationship for our home financing needs.
Todd and Lauren Cohen
Robert and his group made the mortgage process an easy one. Both he and his team were easily accessible throughout the process and had prompt answers to all my questions. Furthermore, Robert worked to get me the best rate possible for my loan. We would recommend his group to anyone looking for mortgage financing.
Scott & Courtney Kaar
We had a great experience working with The Heideman Group. They took the time to explain all our options in depth and were focused on helping us reach our goals. Communication throughout the process was friendly and clear. We recommend them highly!
Chris and Megan Hegger
We felt the overall experience was great. It made a potentially arduous process into something much more manageable. Thank you!
Patrick and Jennifer Ohzourk
We have never had a mortgage company keep us so well informed during the entire process. Also, all of our questions and concerns were answered promptly. Excellent service!
Don and Carolyn Rubsam
When my original loan fell through due to outside circumstances, they were extremely quick to find me another option so that the closing could still happen! Excellent work
Erik Minard
Thanks for all your help. From start to finish, you all made the process as easy as possible.
Jacob Roeder & Anna Widener
This is the second time we have refinanced with The Heideman Group and experienced the same professional, timeliness, and support. The experience was thoroughly enjoyable and streamlined. I can’t wait to refinance again and we never go with anyone other than Robert Heideman.
Garrett & Michelle Allen
Everything ran quick and smoothly. At the same time we didn’t feel rushed or overwhelmed. I would recommend you guys to anyone looking for a mortgage.
Jared Bushor
Your team exceeded expectations. I’ll recommend The Heideman Group to my friends.
Santosh Shinde
The service we got from Robert & Alli was great. Great job. Great experience.
Randy Guenther
This is our second time using Robert Heideman for mortgage services. He is extremely knowledgeable, detail oriented and very professional in his interactions. I would highly recommend him to our friends and family.
Rands, Todd & Christine
Robert and his crew are pros and made my first time home buying experience very easy.
Jose Marin
The Heideman Group is great to work with, they are knowledgeable and quick to respond to any question. They truly hold your hand through the process and keep you up to date to the very end!
Kellock, Dara
We greatly appreciate your amazing follow-up, follow through and efficiency! We also appreciate you always thinking of us when rates go down.
Berg, Ryan & Lauren
This is our third time working with Robert and his staff. Once again they made the process very easy for us. One of the things I like best about working with Robert is the fact that he is very knowledgeable and is always quick with an answer and response. I can trust that he has our best interest in mind and that is what matters most!
Buerck, Cory & Amber
Robert and crew were on top of the process, informing us at every step. We are so grateful for their kind, professional and guidance.
DeGange, Mark & Maria
Robert and his team were efficient, friendly and professional. The refinancing process was quick and painless. I hightly recommend The Heideman Group.
Kishsa Robinson
After months of working with another mortgage company, I was days away from losing my house. My realtor put me with The Heideman Group because she knew they were the only ones who could get the job done. In two weeks, they were able to Approve me and close on my new house. They got things done that the other mortgage company couldn’t do in seven months in only two weeks. I highly recommend this company and can’t thank them enough for being beyond awesome!
Gabrielle Bain
It was a pleasure working with Robert, Jim, Sarah & Alli. While there was the expected paperwork gathering upfront for our refinance, the rest was easy. They were professional and efficient. I really appreciated the weekly status update. We would highly recommend The Heideman Group.
Julie & Albert Froede
Robert and his group were wonderful to work with. As first time homebuyers, he explained the process thoroughly every step of the way. Any problems were quickly resolved with a focus on the solution!
Carrie & Jason Stempin
Working with Robert and his team was pleasant and easy. He was great at answering our questions and we’d recommend him with high marks!
Robert & Kate Friedman
The entire experience was a great one. Micah and his team were always one step ahead of the process at every turn. There are lots of options out there, but I challenge you to find a better team of professionals that care more than they do.
Christian Henley
The Heideman Group was recommended to us by our builder so we assumed they knew their stuff. In all areas did they exceed our expectations. We will definitely be referring friends and family.
Toran and Whitney Price
Same friendly service the 2nd time, same as the first!
Tim Hawkins
Thanks for going the extra mile!
Nancy Belau
Micah and Jordyn were so easy to work with, and made the whole process hassle-free. Everyone was prompt and upfront with the beginning. We never ran into any issues, or surprises. I’d definitely recommend Micah, Jordyn, and the whole Heideman Group to anyone looking for a new home.
Jared Bushor
The entire process of applying for my mortgage was smooth and efficient. At every step of the way I was informed of what was happening and what was required of me. It was very systematic. I liked getting weekly updates and explanatory videos. Awesome!
Ruffine Ferrokh Anklesaria
Great to work with!
Scott Kaar
Micah and the Heideman Group always made me feel well looked after, assured in the steps of the process, updated as to the progress, as well as confident in the knowledge and experience of the team handling my mortgage loan.
Meghan Mebruer
We had a great experience working The Heideman Group. The overall process was quick and painless. I would definitely recommend them for all your loan needs.
Corey Schraier
Excellent company to work with it. Made my experience great!
Cindy Wigutow
Working with Robert, Jordyn and the rest of the Heideman group team was seamless and professionally handled. All staff are experts at the responsibilities and truly care about the mortgage needs of their client. Have utilized Heideman Group mortgage services and would not use anyone else – they are perfection!
Stephanie Charitonenko
We were very pleased with The Heideman Group. They did a great job explaining the loan process and loved the every Thursday updates.
Anonymous
This is my second closing with Micah and each closing was met with professionalism, confidence, understanding, knowledge, ease of communications, and general friendliness. Micah, thank you for another great experience!
Kevin Keitel
Working with Delmar was an easy and quick process. Any questions we had were addressed and answered in a timely fashion. I would highly recommend this company to any new home buyer.
Kevin Price
The Heideman team was great to work with and communicated with us through every step of the process.
Bryan Truemper
The level of communication and education of the process was the best part of working with Robert and team! Didn’t ever feel like we weren’t supported or being cared for.
Brian Watson
Micah is helpful and goes out of his way to help I would not pick another mortgage company!
Evan Hamilton
Great communication and friendly.
Trevor Cosby
Excellent communication and quick service.
David Stuckel
Robert and his team are exceptional. We are so grateful for their help and support through what could be a stressful process.
Kate Oskroba
Micah was an excellent lender to work with throughout our home buying process. He promptly addressed any questions we had, and made sure we were well prepared with pre-approval letters prior to making offers. We would not hesitate to use Micah again in the future!
David Kortkamp
The number one thing was the smoothness and ease. Everything was done to help me have a no worry transaction.
Scott Garascia
Appreciated the full disclosure and approach that the team at Heideman Group had taking me through this process. I can not share what a ganged, open, and accessible team this was to work with. Thank you all!
Becky Day
I already knew Robert and his team for a few years, as he was our referral partner of choice for our clients. So, it was a super easy decision to use them for my own financing when the time came. The Heideman Group team is communicative, helpful, and also speedy (in a real estate & interest rate environment where speed really matters). I have nothing but positive things to say about my experience, and would recommend them to pretty much everybody!
Nick Sebelski
I feel like we were able to secure our dream house with the help of the Heideman Group. Unlike other companies, the Heideman Group sent us through underwriting BEFORE we started looking for our new home. Because most of the paperwork had been processed and we secured a loan commitment letter, we were able to make more competitive offers by offering to close within 15 days and give sellers confidence that we would have no issues with financing. I am certain that this step set us apart from other buyers! Additionally, Corrine from the Heideman Group is absolutely a gem to work with! She is incredibly responsive (answering emails within a matter of minutes!), and she put our mind at ease when we had any questions about the process. We greatly appreciate the help and service we received from the Heideman Group!
Mandi Moutray
This was our second time working with Micah on a home refinance. He has made the process very easy with his follow up’s, directions, and overall expertise in the field. It is reassuring knowing we just have to wait for his direction before completing anything and showing up for signing day is a quick process with him explaining each document. We would recommend using Micah for any home refinance and hopefully can again in the future.
Daniel Richard
This is your man to go to for your mortgage needs! He is so professional, kind, intelligent, funny and prompt! He gets things done fast and easy. I would definitely recommend him. I’m so glad they were able to move us through the loan process with no delays, problems or uh oh’s. The whole team was really great!
Pat Baker
The team is thorough and communicative. They helped us keep the process on track and made it as simple as possible.
Susan Weissman
Communication, overall preparation and so much support. Can’t thank you enough!
Elizabeth Welsh
Really like the tracker and your team is so friendly and professionally. Of all the things to worry about during a move, we knew our mortgage process would be smooth. You all did a great job and would recommend you all to anyone including the pope! Do yourself a favor, and talk with this team. They will answer your mortgage questions, walk you through the process, and do everything in their power to make something as critical as a mortgage painless.
Stephanie & Brad Sather
Robert and Corinne were super helpful throughout the loan process. They were always there to answer answer any questions anytime. Great communication throughout the process.
Taylor Menz
Rapid responses to all questions, weekly updates, personal touch to all details involving our loan and setting up our new home, the feeling of trust in our lender similar to that of a close friend.
Bill McCoy
This is the 3rd time we’ve worked with you all for a mortgage loan – always a great experience!
Katie Kew
Robert and his team were the only people in my home buying process that I didn’t have to beg for updates. That sort of communication goes a long way and it’s very appreciated!
Melodie Heberer
Robert’s personality was positive and delightful. Wish more people could act/behave like Robert. Thanks!!!
Kimberly Helms
The appraisal experience was a bit rocky. Not the fault of Robert, but the situation was not remedied until we utilized a different firm. Which made it a bit more stressful as the appraisal was done incorrectly. Robert and our realty worked to remedy the situation.
Jacob Malina
Robert and his staff were always available to answer my questions. They were extremely helpful.
Shelia Schneider
Great experience. 10/10.
Sandra Martin
Robert and his time were very timely and prompt with what they needed from me. They also would check in to see how things were going not only in our house search, but as a person a well.
Erica Michaels
We had a positive experience with Robert and the team at Delmar. His insight was appreciated and their team was incredibly willing to answer all the new home buyer questions we had!
Jacob Malina
Robert was incredible at making the process easy and painless. We never got stressed and he took such great care of us!
Cheyenne Zlatic
The overall communication and passion they have for helping people.
Tyler Desits
I was pleased that the request for documents was organized and complete with few ‘last minute’ requests. I felt informed all along the process.
Anonymous
Questions got answered immediately and kept me in the loop as much as they can.
Quinton White
Thanks to everyone on the Heideman Team, and especially the two of you, for your expertise, patience and assistance in getting us across the finish line of our mortgage today. I truly appreciate the excellent interpersonal skills you and your team possess and the approach used to work the process from start to finish. I also appreciate the way you worked so effectively and seamlessly with the Buckingham team and appreciate all they did to support us in the process.
Gene Minnich
Robert and his team went above and beyond to make sure I understood the whole process, made sure we were comfortable, answered all the questions we had that kept us up at night and were available to help us even after business hours. I will recommend his team to everyone I know.
Ryan Pirtle
They were very responsive when I needed it, and we’re always many steps ahead of me so that everything could be done on time.
Nicholas Tedesco
Great client communication, and the expectations/timeline were very detailed and understandable.
Geoffrey Ogden
Extremely proactive, you know where you are every step of the way. Great communication. I always recommend Delmar Mortgage to others.
Michael Heede
So willing to answer questions at any time. Amazing staff and so helpful!
Devin Callarman
Best team in town! Robert and team are the only mortgage advisors in town I trust with my family and my Clients’ financing needs!
Jennifer Walton, Coldwell Banker Gundaker
Professional and replied in a timely manner.
Michael Miller
The best of the best, wouldn’t use anyone else!
Alexandria Potter
The Heideman Group made getting a home loan easy and explained everything well so we as first time home buyers understood the process and the terms!
Emily Nosce
Our son, Myron Christian Henley, highly recommended your agency. We found you and your people to be great to work with. Jordyn was especially helpful in guiding us to find documents needed for our application and in meeting deadlines we had to work within. Thanks for your service.
Gary Henley
Working with Micah made it great! Micah made this process so straight forward and easy for us! Wonderful job 12/10 recommended!
Josh & Chastin Willbrand
Micah was very open and honest about the process and the numbers. He was always available to talk or text if we had a quick question or concern, even outside of office hours.
Sarah Aiello
Great communication, easy to follow instructions, thanks for helping us through the home buying process in this crazy market!
Andrew Terkel
Really organized office and communication! Another fantastic experience with Robert, Jordyn and team, thank you!
Robert & Katie Friedman
The communication was extraordinary! I had one technical issue and it was resolved with the help of your IT in a very reasonable amount of time. I was impressed with the speed at which the loan refi was finalized. Thank you!
Emily Schenk
Streamlined straight forward process…closed in 30 days, other options explored said it would be 60 days. Easy to use tools. Very organized and had many team members dedicated to our application. Emphasis on charitable efforts.
Craig Sterl
The entire process of our refinance was painless with The Heideman Group. Robert you have a great team of professionals working for you. Thanks for all the support.
Leo Smith, JR
Great communication, friendly, everything went smoothly.
Meredith Reiter
As a first time home buyer I was nervous and had a lot of questions and everyone on the team was responsive and extremely supportive in helping me navigate this experience for the first time!
Sarah Cunningham
I enjoy working with The Heideman Group. They make the process simple, which put less stress on me. Highly recommend using them for your mortgage or refinance.
Sarah Witte
Our experience with the Heideman Group was effortless. We will continue to use them for our mortgage needs in the future.
Scott Stephens
Robert Heideman did a great job for us. Thank you!
Donna Pirkle
Everything went very smoothly. Robert and staff are always very responsive. They make financing/refinancing as simple as can be.
David Ermeling
Robert is amazing! He is so personable, patient, thorough., and has a great sense of humor, which my husband and I really appreciate! He made the whole process extremely smooth and stress-free. Also, Jordyn and Sarah are extremely helpful and it was a pleasure to work with them in addition to Robert!
Rose Hores
Thank you. You all have been great to work with, and made this so much better than my last closing.
Eric Bazzell
It was efficient, we were updated regularly, they kept the process moving, easy to work with.
Pedro Suarez-Solar
The process was simple and pleasant
Dave Boedeker
As always, excellent experience through and through. Much appreciated!
Alex Ledbetter
The Heideman Group make things so incredibly easy and at my fingertips. All done through text communication and uploading on website. A process that is normally dreadful, too easy! Thank you Delmar Mortgage for helping out me and my family so much! Jordyn you’re amazing! Thank you!
Katie Frillman
Jordyn Fink was so amazing to work with and I would gladly refer her and the Heideman Delmar Mortgage group.
Ashley Lloyd
The Heideman Group is a great business to work with. I always feel like I understand what’s going on during the process and that I could reach out for clarifying information at every step.
Rachel Nowell
The communication was outstanding along with how quickly your staff worked to make our moving experience less stressful! Answered and questions quickly, weekly updates were comforting, and staff was top notch!
Jonathon & Heather Quist
Robert was great! He did an amazing job of explaining everything to us and answering any questions that we had.
Riley Francis
This purchase decision was kind of sudden and unexpected, so very grateful the office was able to work with us to get things approved and in place with minimal problems.
Patrick Ohzourk
The constant communication was appreciated. Everyone was on top of it, from start to finish.
Kelly Dunbar
Communication was awesome! Always open to answer all my questions and provided weekly updates that laid all the information out clearly.
Shellie Couture
Responsiveness, attention to detail and informative.
Cheryl Kane
Communication, ease of process, time table.
Angel Walker
As always, Robert and his team made the entire process as easy as possible, and kept open communication the entire time. We never worried about any of the steps.
Jennifer Ohzourk
Robert was an invaluable partner going through our first home buying process. Him and his team explained all aspects of the home buying process in a straightforward manner and gave us all the tools we needed to give a competitive offer in these crazy times. We put an offer in on multiple properties and Robert was always available for last minute questions and support. Highly recommend him and his stellar team for any and all mortgage services.
Carter Ellston
The constant updates and when they needed something the team was open to helping you process it.
Joe Gibson
Phenomenal customer service: availability, response time & guidance all very helpful. Thank you! Everything about this loan process was straightforward. We really appreciated the clear communication we received throughout each step.
Travis & Jillian Black
My loan was not a cookie cutter one, and it needed extra care and attention. The Heideman group went above and beyond for me, and stuck through my difficult situation with me. They helped me get the best possible option, and it worked out in my favor for sure. I highly recommend The Heideman Group!
Anonymous
Applying for a mortgage is no fun. I felt that the speed of communication and the platform for submitting documentation was excellent.
Anonymous
Kept me informed. Helped resolve some issues. Overall good experience.
Anonymous
The Heideman Group is a very thorough and experienced group that has exceeded my expectations every time.
Alisa Head
I was working with another company before Heideman. They were unable to help me in the process. I called the Heideman group and it was a painless. I will definitely be using them again in the future.
Kyle Nigro
I really like how you kept us informed weekly on the progression of the loan.
Margaret Hassenstab
The team was very responsive!
Anonymous
Very easy process. I knew what was going on every step of the way and the team was super responsive to any questions I had.
Anonymous
Thank you for the nice summary and this absolutely has been a perfect loan process. Delmar Mortgage is my new favorite. Thanks Micah!
Edward Burke
Robert and his team do a great job from start to finish. There is clear communication and they respond with any questions or concerns in a timely manner.
Timothy Brooks
When we bought our home 4 years ago, Robert helped us finance our new home. We were happy with the services provided then. Earlier this year we were thinking about refinancing to get rid of PMI and lower our monthly mortgage payment. Robert’s team proactively reached out to us via email with a proposed quote ready to go. The refinance process went very smoothly and they provided us weekly status updates. We would definitely recommend the Heideman group for mortgage needs.
Sherry Buller
Everyone was helpful and quick to answer any questions I had. Made understanding refinance process easy.
Anonymous
I love working with Robert and his team. He makes the process easy and I was informed during the entire process. Thanks for all the help!
Michelle Duvall
This is our second loan with Robert Heideman from Delmar Mortgage. Robert’s team makes it easy during and after closing. We always knew what information was needed from us and where we stood on the timeline. I’ve done a lot of loans, and none have been as simple as with Robert!
Nathan Overboe
Working with Roberts team is amazing. Our loan process was so well planned and thought out , all we had to do was sit back and wait instructions. Everyone should go to Delmar Mortgage company for their needs.
Bill Browne
Excellent service and excellent communication!
Anonymous
Robert was incredibly helpful and responsive throughout our mortgage process. He and his team kept us in the loop and made us feel like they cared. Would absolutely recommend.
Cassandra Zehenny
Robert and his team are exceptional. Always updating progress, constant notifications of where loan proceedings are, timely, efficient and courteous. Everyone should use the Heideman Group.
William & Claudie Browne
Robert was very thorough and the whole Delmar team worked seamlessly with us to help us through the mortgage process!
Micahel Girzadas
The Heideman Group did a fantastic job explaining the process and timeline for my refinance. I would highly recommend for anyone refinancing or purchasing a new home.
Travis Johnson
We have refinanced with The Heideman Group twice and each time we were able to get a better rate.
Anonymous
The team was professional, courteous, and helpful when contacted.
Roger Boone
The process was smooth and there were no unexpected surprises. It was a good refinance experience.
Anonymous
Working with Robert was easy and efficient. His team worked with us throughout the entire refinancing process.
Lorenzo Garcia
This is my third mortgage with the Heideman team. They make the process easy and do exactly what the say. Hopefully rates drop again so I might be able to do a fourth!!!
Noel Buckingham
I wanted to thank you for an uneventful refinance process and completion! I have to give you a WOW! The cost was very reasonable and your team is well organized. Thank you for your awesome customer service!
Greg Lay
I’ve used the Heideman Group twice and was impressed both times. I would use them again and recommend to friends and family.
Anonymous
Everyone was always ready to answer my questions, always friendly!
Therese Gabriel
A relative recommended the Heideman Group as an honest and professional company to work with. I trusted his recommendation and am grateful. Don’t think I could have made a better decision. Perfectly satisfied. Jordan was exceptionally helpful and knowledgeable and answered all my questions. She was pleasant and patient. An asset for sure!
Howard Sloan
Professional and Great Communication!
Amy Ruwe
The fact that we choose “met expectations” only indicates that we expected professional service and we received it. You have provided mortgage of mortgage re-finance service for both of our children in this are as well as for ourselves.
Other than the re-finance this time took an extraordinary length of time (which actually worked out OK since during this long period, we ran across a house that we liked and bought it) which changed the re-fi to a 1st. Your costs of obtaining a mortgage were unusually low and we thank you for that.
Glenn & Roberta Martin
Ease of initial communication. Weekly updates. Multiple points of contact to ensure quick and accurate responses. The portal made document uploads super easy.
Rebecca Hoffman
Everything was beautifully conducted and quickly completed!
Cassandra Nguyen
Was an easy process, just took longer than normal because of Covid work restrictions and the amount of people at the time applying for loans.
Anonymous
This was our first time going the refi process as we just bought our first house a few years ago. However, the same high level of trust and expertise was there with Robert and Jordyn and our refi loan was smooth sailing. I will always recommend Robert and his team to any friends and family.
Melodie Heberer & Kelsi Davis
The process and expected timeline were clearly explained at onset. Continuous, timely communications throughout and an ability is sign all documents electronically (or via fax) until day of closing was very convenient.
Eric Olliff
My wife and I are very glad that we decided to refinance our home loan with the Heideman Group. They do a really good job! The entire process was seamless because of their professionalism, knowledge, and “client first” attitude! Their weekly email updates, including their “scorecard” are gamechangers!
Tom & Julie Van Cleave
We refinanced during COVID so many of the processes were modified. The Heideman Group did a good job of adapting as new information was released
Anonymous
The process took longer than expected but everyone was great throughout.
Anonymous
Delmar secured a market competitive loan and helped walk my wife and I through a structure that saved us thousands over the life of the loan.
Anonymous
Covid made the process longer but it was handled well. Thank you.
Brock & Loren Roberts
The whole team was great. I enjoyed getting the weekly summary so that I could track the progress of my loan. Robert went above and beyond to help us meet our closing deadline.
Russell Gottlieb
This is our 5th time working with Robert and his team. Their system of keeping you informed is excellent, and most paperwork was able to be done electronically. Top notch customer service is what you can expect.
Andrew Defield
Robert is absolutely the best mortgage specialist that we ever worked with. This was our second mortgage with Robert, and everything went smooth and fast, even Covid19 could not slow Robert down :). Highly recommend!!!!
Tomasz Paciorek
Robert was an excellent resource for us during our home buying process. Robert and his team did an excellent job of communicating what was needed for each step of the process. I will definitely recommend them.
Bryan Truemper
Rob, Jordyn and his entire team are always helpful and patient with us as we navigate through this process. They make it seamless and easy with above par communication.
Kadi & Gabe Usry
Robert proactively monitored rates on investment properties for me. And when rates dropped, he called me to get the ball rolling and lock in this rate. We will save nearly $100K in interested on this investment property thanks to this refinance and Robert’s diligence.
Krista Thompson
Weekly updates, questions were answered promptly, excellent communication.
Rebecca Neel
Robert set fair expectations and delivered on those expectations. There were no surprises. I would highly recommend working with him.
Eric Vachon
It was a pleasure working with your company on behalf of my seller. I appreciated the weekly updates without having to ask for them and I like the format of the updates. Your services were informative and professional.
Sandy Bichel, Magnolia Real Estate
This is our second time working with The Heideman Group. Always a professional experience!
Carolyn Miller
The Heideman group is great at keeping us in the loop on market changes that we should take advantage of! This being our 2nd refinance in 18 months took longer than the other loan closings but we know the market is on fire right now.
Kimberly Brockgreitens
Robert and his team were great during our refinancing process. Would definitely recommend them to others!
Anonymous
They made the process easy! Highly recommend.
Anonymous
This was my third mortgage transaction with Robert Heideman and Delmar Mortgage. Every time the service exceeded expectations. Communication was frequent, prompt and clear and the process went smoothly, even during the current COVID-19 situation.
Kyle Loyd
It was such a breeze working with Heideman Group purchasing our new house. They were very knowledgeable and made the process easy. We highly recommend using them and refer anyone we know to use them. This was our second time working with Robert and we will use them again when needed.
Wendy Robin
This was our 2nd time working with Robert on a refinance. He and his team kept us informed through the process with weekly updates. When you are self-employed, there are always additional loan requirements and his team gave us easy access to provide the needed information.
Howard Neuman
It was wonderful to receive weekly updates and to be treated like my loan and time were important. When the time came to sign our documents, it was perfect to discover we could sign in the safety of our own home. Thanks to you and your staff, the process was a breeze from start to finish.
Stacy Neuman
Great communication, always looks out for the client.
Brian Oberman
Excellent knowledge and service!
Joe Britt
Robert’s team was very professional, very clear and what they needed from me, and kept me updated on the progress the entire time. Very easy to work with!
Christi Moses
Wonderful working with your team yet again, each time better than the last!
Robert Friedman
They made the process feel very comfortable.
Todd Kappesser
Robert and his team did a wonderful job! This is the second time in the past few years they have helped us buy a new home and both times they knocked it out of the park! We would highly recommend!
Geoff & Katie Ogden
The Heideman Group treated me professionally and made my first large loan easy to get through.
Anonymous
It was a fantastic experience that saved us lots of money!
Michael Plotzke
The Heideman group delivered for our family in the same way they’ve done for us multiple times before.
Mike Spayd
As with our previous experience using The Heideman Group, we were impressed with the team’s knowledge, professionalism, and attention to detail. We continue to recommend them to family and friends!
Amber Withycombe
The entire staff was very responsive and made sure we understood the loan process every step of the way.
Allison Shenker
Rate was fantastic. Team’s communication was outstanding. Very pleased.
Anonymous
Robert and his team always kept us up to date with the status of the loan. The transaction was very smooth!
Justin Dorrah
We are very happy with The Heideman Group. We were well looked after and are grateful for our experience.
Anonymous
This was the first time I have worked with your company and it was fantastic!! I will definitely be referring clients to you guys!! It was great working with you! Thanks!
Tracy Cromer, R Towne Real Estate, LLC
From day One the Delmar group exceeded our expectations. They were very timely when answering questions and prompt when sending required documents. Very professional and pleasant to deal with. Would use them again and personally recommend them to our friends and family.
Anonymous
Thank you for making the process smooth and communicating clearly.
Anonymous
I am very happy and thankful for the way your team worked with me. You took all the fear away and made it easy getting to the finish line. Thank you very much.
Anonymous
Robert is the BEST! Aside from getting a fantastic rate compared to others, the process was very easy to follow. I really appreciated getting regular updates, even when there was nothing new to report. It made me feel like they were on top of everything. I HIGHLY recommend getting in touch with Robert even if you already have someone you’ve worked with in the past. You’ll be impressed!
Rob & Anna Berman
Communication was amazing.
Joseph Shepard
Great communication. Ease of process. Very knowledgeable staff. Got everything done very quickly so we could close on time. Very friendly people to work with.
David Ermeling
Great process, great team during trying times!
Matthew Mitchell
Working with the Heideman Group was excellent. It was quick, easy and they made it happen even with the restrictions during the pandemic. Thank you so much for all your help!
Anonymous
Super easy to complete process and he was very knowledgeable on helping get us the best deal for our situation. thank you!
Olivia Rudolphi-Kauflin
My refinancing experience was seamless and timely. Robert and Jordyn were professional and courteous. They thought of everything to keep the process moving safely without delay, despite the global coronavirus pandemic.
Mouner Salem
Robert and support crew were there with us all the way until closing. Provided many ideas and options to fit our loan needs. See you in 3 months to do a loan “recast.”
Mike Smith
Robert and his team are always so fantastic to work with! Would recommend their team with your mortgage needs every time!
Kristen Malloy
Lots of communication. Process went smoothly. Locked me in with a great rate!
Pamela Davis
We just refinanced our mortgage with Robert and the experience was excellent. I have a very busy schedule and his team did everything to make sure it went well. Even through this pandemic, we didn’t have any delays. Thank you Robert and your team!
Sarah Christian
This is my third time working with Robert and his team. Every time has been a great experience. The communication is constant. He constantly looks out for you for something better. His follow up after the close is great as well. His loan reviews in the years post closing makes sure we are always in the best situation. Highly recommend.
Edward Miranda
Fantastic Job; Easy Process.
Arthur & Barbara Greenberg
Everything went smooth and efficiently! With our busy lifestyle Robert and his team were able to get everything they needed without causing us stress. Closing was quick !! I highly recommend their services to anyone looking for great financial advice and services !!!
Karen Knabe
Easiest refi Experience I’ve ever had!!
Brian Scheurer
My husband and I have worked with Robert since moving to Missouri a few years ago, and he and his team are professional, friendly, and easy to work with. We appreciate that his team keeps us on point about any processes (re-financing, new mortgages, etc).
Jennifer Ohzourk
Never any worries when my clients use Robert Heideman! Regular updates and quick responses set him apart from the others. Thank you Robert and Delmar!
Terri Rea, Berkshire Hathaway HomeServices Alliance
The updates that Robert and Jordyn sent throughout the process relive all anxiety around this process We refinanced multiple properties at one time , and as a business owner there can be lots of extra documents. It never flustered Robert and his team , or at least we never saw any frustration, which made the experience pleasant I will definitely refer Robert to the folks in my life.
Dan Head
We have been doing business with Robert and his team since 2014. Every time we’ve worked with them, it’s been nothing but fantastic. You communicate with a handful of people but they are always on the same page when getting us the info we need or answering any questions. They are quick and efficient in responding to emails as well. I would recommend The Heideman Group to anyone looking for a loan or re-finance.
Lisa Weiman
Relatively simple process.
Erica Compton
Robert and his team make the process of refinancing a mortgage so easy! They explained it in layman’s terms, helped us analyze our options, and constantly advocated for our best financial interests. At the end, when there was a little something that could be done to make our experience just a bit better, he voluntarily took on the extra time and work to make it happen. This is certainly our go-to team!
Benjamin Lien
Micah is the best to work with – he’s efficient, communicative, and proactive, and always makes things fun! If you want a great experience with your mortgage, talk with Micah.
Tammy Derrigan, Realty Exchange
The communication is very good. We received weekly updates and any questions answered immediately.
Nancy Pfeiffer
Micah’s team was great to handle the whole process with professionalism. Micah gave great advice on the timings and steps to take to try to get the best refinance / mortgage that fits our needs. I personally like how he follows up after signing, so he ensures all is fine.
David Carbonell Girbau
A few problems along the way but addressed those issues and completed the process on time.
Paula McAndrew
The communication we received from Micah was timely, clear and concise. I would recommend Micah and team to a friend.
Nicole Lester
Micah is a great guy! Has always given us options and is very clear in what the options can offer! Would highly recommend!
Luke Hayes
The entire process was very easy. Everything except the closing was accomplished online. The in person closing was very fast and convenient.
Calvin G Presley
Robert and his team are top rate professionals who made this process easy, enjoyable, and clear to understand every step of the way. I would recommend them to anyone.
Karen Miller
Robert, Jordyn & Sarah did a fantastic job handling 2 simultaneous transactions & I never felt out of the loop and they went out of their way to make this a good experience!
Mourner Salem
We loved the personal attention and how comfortable they made us feel during this whole process. Their patience and understanding was extremely appreciated as well. Having someone with the experience and knowledge to explain all the information was incredibly amazing!
Anonymous
The communication was great. Robert was always available to answer any questions or concerns that we had. He explained things well so that we could understand all aspects of the process.
Andee Wolfe
Micah is not only a great guy, but also great at his job! Him and his team are always sure to keep you updated as to where your loan stands, all the way through closing. I would strongly encourage anyone who is buying a home or looking to refinance to send that in Micah’s direction.
Daniel Eagan
As a first-time home buyer, I couldn’t have been happier with my experience with Robert and the entire team. They answered all of my many questions and made me feel super comfortable through the entire process! Thanks so much!
Tricia Happe
The level of service throughout transaction was outstanding.
Spencer Bishop, Berkshire Hathaway
Refinancing with Robert and his team was flawless overall from the initial design to the final closing. Robert has a passion for helping others and that is reflected in his work.
Scott Browne
Robert and team provided excellent customer focused service and this was the best loan experience we ever had.
Charles Miller
Micah and his team were very responsive and on top of everything that needed to be done. Loved working with them!
Mandy Wieneke
Thanks for making me aware that I could improve my situation, and then making the whole refinance process so easy! It’s nice to feel like someone has my back. Your whole team is so good at what you do— love you guys!
Tracy A. Spiguzza
Robert and his team were friendly and extremely helpful throughout the entire process! They make sure you are comfortable with what’s going on and keeping the lines of communication open.
Brian & Lara Oberman
Micah and the team made our home buying experience very pleasant and easy for us. We were in constant communication with our needs and updates regarding the process.
Jason Riedisser
Micah was friendly, knowledgeable, and came all the way to our closing.
Erica Riedisser
Robert made it real quick and easy. Good communication. Organized and to the point. Robert and his team are so easy to work with and makes the whole process quick and stress free!
Ryan Bush & Jessica Hager
Micah is clear and understanding during the entire process. Also a very down to earth person and easy to work with. Highly recommend.
Joseph Barks
Micah and his team make things simple. He is ready to answer any questions and the team is diligent.
Rachel Bouck
Robert Heideman made extra efforts to make sure I was satisfied, and also made special arrangements to work around my busy schedule for closing. Closing was quick and smooth.
Anonymous
Micah is so personable and friendly. He treated us like we were his only client and responded to all of our many questions super quick. He went above and beyond for me and my husband. Being first time home buyers, he was a HUGE Godsend! He explained everything super well and I really trusted him throughout this whole process. I will forever recommend him to others!
Alyssa Barros
Micah and his team are the best in the business! Excellent communication; Smooth transactions; Best in class client service! I can always count on Micah and the team at Delmar Mortgage to do an outstanding job!!
Jim Kempf, Coldwell Banker Premier Group
Great company! We had a very enjoyable time working with Robert. He was very professional and had excellent communication with us throughout the whole process.
Christina Angel
Hi Robert, Your staff was very attentive to the process and worked to minimize the monthly mortgage payment. Thanks …….. Grant
Grant W Drese
Robert was very informative and helped us throughout the whole process of buying our house.
Todd B Hillis
I’ve used Robert four times now, and I will use him again in the future. He truly has the client’s best interests at heart. I highly recommend his services!
Jay C. Scherder
As before was a very smooth transaction . we really being kept in the “loop” as fas as how thing’s were going , again thanks!
John M. Howard
Great communication throughout the process and updates. Never worried about the loan in process and knew Robert has knowledge and experience to take care of it.
Janell Reeves, Keller Williams
Robert and Jordyn were very good at making sure we always understood everything that we needed to get us through our home-buying process. I had lots of questions and they both always replied quickly and didn’t ever make me feel like I was asking too many questions (or that my multiple questions were stupid ones). We really felt like we were taken care of and that we didn’t need to worry about any of the financing. I will definitely recommend them to anyone that could use their services!
Adrienne R. Hillis
Robert made the process seem easy.
Ann Zipfel
Makes everything simple by communicating everything in the process quickly. Willing to go above and beyond for clients to make sure closing happens on time and goes smoothly.
Michael Sweeney, Coldwell Banker Gundaker
Great team. Very organized. Great process.
Brian Weingart
The pricess was very straight forward and the steps were clear and explained very well. We appreciated the great rates and service!! Thank you!!
Reinitz, Dean & Ashley
The refinancing process was effortless and stress free!
Cassandra Nguyen
The refinancing of our mortgage was fast and painless, and the Heideman Group exceeded our expectations. We were uneasy of refinancing so soon after the term of our loan began, but we were confident of our decision after asking Robert countless questions, all of which were answered quickly and thoroughly.
Geoff & Katie Ogden
This is the second home I’ve purchased (plus a refinance on the first one) and by far the easiest and most transparent mortgage process I’ve completed. The communication every step of the way was above and beyond my expectations! I highly recommend Robert and his team!
Kim Brockgreitens
I loved working with Robert & Jordyn! They made getting a loan so easy and simple for me because this was the first loan I have ever taken out.
Jenna Biagi
The hoops that FHA made us jump through were extraordinary but The Heideman group handled them like it was nothing. They took great care of both of us as well as our child during the entire process.
Anonymous
The whole experience was fantastic. I felt taken care of. The team was great and Sarah & Jordyn were especially helpful. Great, Robert!
Peter Mead
Rob was awesome. He contacted us proactively when the rates changed to suggest we refinance, he helped us through the process, and despite a pretty complicated financial picture he got the whole thing processed extremely quickly.
Anonymous
Micah and his team were amazing. Very responsive to questions and made sure I understood everything every step of the way. They made the process of buying my first home easy and stress free.
Kathryn Wimbish
Robert and his team were amazing. We were first time home buyers who barely had an inkling of how everything worked. Robert and his team took the time to clearly explain the process and answer any questions we had—sometimes having to repeat and reword their answers in ways we were able to understand. The team was easy to contact and very prompt with their responses. They made sure we were all on the same page as to where we were in the process and what was needed to be done next. If we were missing anything or goofed when we submitted a form, Jordyn would quickly and kindly point us in the right direction, lessening our confusion. This team made the financing for our new home a not-so-frightening experience.
Dmitri and Rebecca Trocha
Micah, Jordyn, Sarah and the entire team did a wonderful job. We were thrilled with the process and the outcome!
Anonymous
We have had a great experience and thank you. We have been home owners for 40 years and down sized to a villa and it was hard but you all helped make it go smooth and with less stress.
Sarah & Michael Johns
Even with all the hiccups with my loan, you guys were awesome in making sure I understood what was going on and how to fix it quickly. You guys are awesome!
Kayela Lages
The Heideman Group was one of several mortgage companies we considered. Comparing to other companies, Robert and his team were the most personable, the quickest to respond, and the easiest to work with (which is really nice because mortgage quotes require a lot of information and a lot of documents!) Robert met with us after hours to go over the mortgage process and to discuss what we can afford based on current interest rates. As new homeowners, we really appreciated the time they took to educate us and walk us through the process. We are very glad we chose The Heideman Group!
Melissa Wallis & Alexander Hill
The Heideman Group was a great team to work with. They communicated well, were quick and very responsive. I definitely would use them again in the future and would recommend them to anyone.
Jessica Hager
Micah and his team were great! Couldn’t have asked for a better or easier experience!
Joseph Barks
The best experience I could have hoped for. We close in just over 3 weeks. Which is just crazy fast. We couldn’t have been more happy with how seamless the process was. Tracy, Jordyn, and Sarah are the best in the business and made being a first time home buyer so easy and simple. There is no need to go anywhere else. Just simply give Tracy a call and see the process for yourself.
Kevin Putnam
Working with the Heideman Group was very relaxed and stress-free. The team was exceptionally astute, and the communication/guidance from all team members was both consistent and helpful throughout the entire process. I can trust Robert and his team to take care of family, friends, and clients I introduce. Not only will the Heideman Group work tirelessly to design the perfect mortgage to reach your goals, but they will monitor your personalized plan to ensure success. You will not be disappointed!
Scott Browne
Micah, Jordyn & Sarah were amazing to work with. Everything was completed in a timely manner and mostly electronically – which is very convenient for the working person. Thanks for making this such a smooth and painless process!
Dustin & Christine Grabin
Micah was super friendly and helpful and definitely put my mind at ease when it came to buying my first home. I’d recommend him to anyone who needs a mortgage loan!
Abby Brotherton
Every step was perfect!
Cissy Condict
Robert and his team are amazing. We applied for a loan for our new house in 2014 and recently refinanced. The process was smooth and informative both times. I couldn’t recommend anyone better!
Lisa Weiman
Robert helped me get refinanced in a timely fashion and helped keep my loan rate the same. He was very helpful in my situation. Thanks!
Amy Cohron
We had no clue where to start when applying for our first home. Delmar explained the process very well and made the process pretty simple. We definately recommend Robert & Jordyn!
Luke Boschert & Ashley Satumbaga
You saved our dream of a lakeside retreat for our family. You helped us navigate a challenging transaction in a timely, professional and efficient manner. Thank you!
Moe Salem
The Heideman Group made the process quick and easy!
Patrick & Sarah Luem
Robert and his team have now helped us purchase two homes. Robert made us feel comfortable with the purchasing process each time. He is friendly, knowledgeable and very easy to get along with. Robert even helped us with other loan situations between buying houses.
Meghan & Josh Biedermann
Everything was great!
Cody & Alyse Riewerts
The Heideman Group was recommended to us by our realtor and we are very glad they were! This group made the house buying process easy. It really helped to receive weekly updates to see how our loan was coming along. During the process everybody was nice and worked efficiently!
Cory & Claire Reynolds
It was a pleasure working with Robert and everyone in The Heideman Group. Questions were answered fast;,any time we had any, either by phone calls or e-mails. We were in a tight time frame to close on our new home and everything got done in a very timely matter with no problems at all. Thanks so much to The Heideman Group.
Barbara Greenberg
The level of professionalism, punctuality, and integrity we were exposed to at Delmar Financial is unmatched by any other organization. The time, care, and personal touches Micah Eugenio utilized during our process was unforgettable. Keep up the good work. Your company, when represented by individuals like Micah can never head in the wrong direction.
John & Patricia Tegethoff
Heideman Group exceeded expectations in all aspects. Smooth process, no issues & great customer service.
Joanna & Ryan Hoffman
I was overly impressed with the communication through the process.
Andy Moffat
Working with Robert and Micah was the best decision I made and they made it the easiest part of the home buying process by far!!
Jeff Levinson
I was extremely impressed with the communication Delmar and all of its associates had with me during what could be a stressful process. I would absolutely recommend Delmar to my friends. VERY thorough in very way!!
Prefers to stay anonymous
My husband and I are first time homebuyers and the Heideman Group made it so clear and easy to understand the whole process and took us through everything smoothly. Two months ago we were just a family with a newborn son living in the parents basement. Now a month and half later we live in a beautiful home.. Once you choose this group, you really won’t regret it!
Mark & Kristen Feger
We, honestly, couldn’t ask for a better overall experience with The Heideman Group. We were always updated about the status of our loan each week, and we always felt that we were in the loop of communication. For first-time home buyers, we were in the dark about several things, but they did a fantastic job of education us to ensure we understood all that was happening. What could have been very stressful was, in fact, painless. We recommend The Heideman Group without any hesitation!
Mike Koertel
Thank you Micah for being so awesome and keeping us updated with everything. We will OF COURSE refer you guys!!! Our friend Jory referred Robert to us and we will do the same to anyone who asks us who we used for financing etc. You and Robert have been a breath of fresh air from the start. Thank you again.
Kristen & Mark Feger
Robert and his entire team were awesome. The weekly updates kept everyone informed and on track. Robert came up with the perfect solution for our unique situation and guided us through the process as first time home buyers. A++ job.
John and Natalie Bergida
We have had several mortgage loans in the past, and we can say with 100% confidence that Robert and The Heideman Group at Delmar Financial are the best of the best in the mortgage arena. The process was seamless, smooth and simple. The communication was excellent, and we believe they have high integrity.
Wendy & John Lawrence
Robert and his team completely rocked this process! Everything was quick, simple and pain free! I’d highly recommend Robert and his team to anyone!
Melodie Heberer & Kelsi Davis
We had a great experience with the Heideman Group. The process was smooth, they worked with us to maximize value and would recommend to anyone looking for a mortgage or refinance.
Jennifer Bradshaw
This is the second time I have used The Heideman Group for my mortgage needs and made several recommendations to others. I always appreciate the efforts and professionalism of The Heideman Group.
Keith Starmer
The process was easy and helped me achieve my financial goals.
Kyle Bartee
I just wanted to say my experience with the Heideman Group was way over my expectations. Great people, thanks again…
Michael G. Mouser
The Heideman Group explained and guided us through the loan process with great detail making us comfortable from beginning to end.
Joel Shanker
This was my first time refinancing by myself; with you, I found the process easier by getting the step by step things I needed to do. Thanks for the great experience!
Mary Lages
Robert and his team are excellent and have exceeded our expectations. They provided us with all documentation in advance. It was a flawless process from start to finish. Thank you!!!
Jim & Diane Mason
The service was awesome! We were kept informed every step of the way, This was our third experience in a short time and all three were excellent. The personnel are all very pleasant, helpful, and prompt in responding to guests.
Don & Carolyn Rubsam
I was first guided to The Heideman Group for a refi on my house. Very courteous and intelligent person. We started around June 20, 2016 and closed August 2, 2016. Robert, his staff (Sarah, Allison & Jordyn) worked meticulously and sent constant daily and weekly updates. What a great team!
Bill & Claudia Browne
The Heideman Group staff was both thoughtful and diligent during our loan process. Each step was explained and communicated well. As first time home buyer; we felt comfortable with the process thanks to the staff and their hard work.
Phillip Patterson & Joey Doud
We were able to do everything online, through email and a courier service was provided as well! Thank you for all your help!
David & Julia Williams
Alli was awesome. From day one she was positive, inviting, encouraging, and willing to help. She made this frustration process so much easier. Anytime I had any questions, she was always willing to get the answers for me. I would definitely recommend her to anyone I know looking for financing.
Jeff Brashears
The Heideman Group was prompt, professional, and courteous. They are responsive, friendly, and the systems they have in place for their customers are second to none. Through a combination of excellent communication and superior industry knowledge, they made the financing of our new home a wonderful experience. I would recommend them to friends, family, or anyone in need of financing.
Jim & Kristin Devoto
Third time working with you, looking forward to the fourth!
Frank and Laura Robbins
Robert was awesome! Very knowledgeable and always responded quickly to all my questions. I would recommend him to anyone looking for a mortgage loan.
Christopher and Lakesha Fletcher
Thorough understanding of process. Great communication, responded well to my questions/concerns.
Tyler Farmer
I appreciated your consideration in all aspects of the process in securing my mortgage. Your knowledge helped me understand and feel comfortable with all the information that was presented. You and your staff have my compliments for a “job well done”. I can’t thank you enough and want you to know that you would be highly recommended to others.
Betty Sue Becker
My husband and I have refinanced many times, but we have never had a more satisfying experience as we had with Robert and his company. Robert explained everything, was organized, kept us updated, and the loan was finished faster than we have ever experienced before.
Katherine & Pete Makos
I put off refinancing for over a year because I was worried about how much work it would be. It was actually very simple and easy! After providing a few documents, I didn’t have to do anything! Now I am saving over $200 a month.
Julie Davison
Robert is fantastic to work with. He is informative and helpful and was able to move the refinance along quickly and efficiently. I would highly recommend Robert to my peers.
Dan & Melanie Winograd
I have refinanced my house 3 times since I have owned it and Robert and his staff were by far the best I have ever worked with. Very accommodating and kept me in the loop every step of the way!
Tracy Edelmann
Robert was incredibly easy to work with. This was my first time buying a home and he helped make the process very easy. I’ll highly recommend him to anyone I know that is buy a home!
William Wahl
Working with Robert and his team was a phenomenal experience. As a first time homebuyer, the task of applying for a loan seemed daunting; however Robert and his team use a Weekly Update process that made the application process seamless. I would recommend Robert to my family and friends!
Stephanie Schuette
You guys are great!! You walked me through the loan process as well as other issues we were having. You explained everything in detail and made sure we were happy. Melodie was amazing and helpful. Robert is the man and I knew he would be great from our first meeting!!
Dan Kimball & Alison Majers
The service I received was great. Very friendly staff.
Melinda Milewczik
Timely and excellent service!
Mike and Katie Spayd
Working with Robert and his team was a truly wonderful experience. I was very nervous at the beginning of the process, but he explained every step and gave me such a comfort level. I really liked the weekly status report that Delmar sends out. Robert came to the closing and thoroughly explained each and every document. He was great to work with, was very professional and also has a great sense of humor and is very personable. I would highly recommend Delmar Financial and Robert’s team to anyone looking for a good mortgage company.
Maggie Taylor
Everything was handled in a professional and timely manner. It made purchasing our new home very stress free.
Doug & Debbie Conger
My husband and I are first time homebuyers and we did not know what to expect or how the process worked. Robert and his staff made the whole process very easy for us. We felt comfortable with every decision that was made and he was always available for questions along the way. We would definitely recommend Robert to our friends and family!
Cory & Amber Buerck
Robert & Melodie are both very thorough in explaining things step by step. I did not have any surprises and Robert was reachable 24/7, which I found comforting.
Melodie is a hoot and makes you feel at ease from your first conversation with her. I will recommend you. I will be contacting you on behalf of my boss for his refi.
Rodney & Karen Sloan
I’ve worked with many mortgage brokers/bankers both personally and professionally. Robert’s team’s combination of expertise, thoroughness and consistent communication is unparalleled in their industry.
Steve & Adrienne Eifler
I would refer Robert and The Heideman team to anyone and everyone looking for a mortgage company. The whole refinance process was handled quickly and efficiently while being friendly, helpful, and professional.
Kathy Meyer
The Heideman Group made buying our first home a great experience! Their expert staff was extremely knowledgeable, constantly available, and always helpful. Their seamless process kept us up to date during the progress of our loan, and made financing our house enjoyable. I would highly recommend The Heideman Group; we will be using them for our next home purchase.
Garrett & Michelle Allen
This was our 4th home purchase over the years and the first time we were really taken care of and had everything explained to us completely – every step of the way. Robert and Melodie made this process enjoyable and relaxing through an otherwise stressful time. They were there for us at any time and always took the extra step to make sure all of our questions and concerns were taken care of. They are the best!!!
John & Gloria Howard
Robert and his team lead us through the home buying process by being professional and upfront about what would be expected of us as lenders. His team kept us informed at all stages of the lending process by providing weekly updates along with ‘as needed’ requests for additional documents well in advance of their due date. We would recommend The Heideman Group to anyone who wants a smooth and efficient borrowing experience.
Dan & Michaela Herbst
Everyone was really easy to work with and they explained things thoroughly to a first-time homeowner. Thank you.
Georgie Nikolaidis
I am very detail oriented and methodical decision maker. Robert matched my detail with a very clean, simple, and well explained refinance process. I would highly recommend his honest approach to anyone with a mortgage need.
Brad Christ
This was the easiest, most hassle-free mortgage application experience I’ve ever been through. Fantastic service!
Justin & Allison Reppy
We had an issue with our loan because of my job change. But, Robert Heideman did an amazing job getting us the loan approved in the last minute. He was very professional and explained the process to us in detail. He was personally present at the time of closing to answer any questions we had. I would recommend him to anyone.
Geoji Paul
The Heideman Group within Delmar Financial did a great job throughout the process. They kept in communication with us through some difficult issues. I will be referring my daughter to them as she is preparing to buy her first home.
Pam Wilson
The Heideman Group was beyond professional when it came to purchasing our first home. Even when we asked a ot of questions, they were understanding. They answered the question thoroughly and even encouraged the questions. The group also sent out a graphic every week to show where we were in the mortgage process. This was a great feature because it gave us a visual to how the process works. Working with The Heideman Group was a wonderful and painless experience for purchasing our first home.
Matt & Kara Glosecki
Some technical issues occurred concerning dates with another party. The Heideman Group was able to work through these and complete the loan process for me on time. They kept me informed and up to date on the problems they were experiencing which helped understand the delays.
Mark Ritter
Robert and his staff were wonderful to work with – professional, courteous and helpful. This was the easiest mortgage process out of 4 or 5 total. You can’t go wrong with The Heideman Group on your side.
Lisa Shoptaw
Five days before we were supposed to close with a different lender, they came back and told us we couldn’t do the loan we planned on using for the past 5 months. Robert stepped up and said he could fix our issue and get us in our house in 2 weeks. He worked with the builder so we didn’t get charged any penalties; got the loan we were planning to use the whole time; and saved us from having to pay an extra $300 a month. He made the process smooth. Promised and delivered. He was awesome to work with!
Ryan & Lauren Berg
Very thorough, clear process that definitely lessened the stress of the home buying experience.
Laura Kuchnicki
After closing on our 1st house with Delmar in February, Robert contacted us to refinance just four months later. I was a little skeptical at first since it was so soon, but The Heideman Group took the time to explain the benefit and answered the many questions that we had. In the end, we saved over 10% on our interest expense with little work on our end. As usual, I am impressed with the outcome of the transaction and professionalism of the group. I can’t wait until the next opportunity to work with Robert & his group.
Garrett & Michelle Allen
The Heideman Group was a HUGE help while we were buying our house. All of our questions and issues were addressed promptly. While buying a house is never stress-free, Robert and his team certainly made is less stressful.
Amanda Flaherty
I appreciated your team’s consistent and reliable communication regarding the materials I needed to provide for loan processing and the timing of events. Communicate was timely, professional and courteous.
Susan Istenes
I would like to say your team was just a delight to work with. If there was anything I didn’t understand you guys were great at responding quickly and in a way I could understand. Thanks you so much for everything you did!
Michael Goins, Jr.
Working with The Heideman Group to refinance our mortgage was an overall painless and easy experience. Refinancing can sometimes be an exhausting process but The Heideman Group helped facilitate a smooth closing that did not require any heavy lifting on our part. I would definitely recommend The Heideman Group to anyone else looking to refinance.
Rob & Sarah Hempen
Robert and his team were extremely friendly and helpful at all times during our home buying process. Every time we called them they were courteous and knew exactly what was happening. I have and will continue to refer them to anyone who is looking to buy a home.
Russell & Heather Cutchall
The process was great. Everyone was knowledgeable nice and friendly. We were kept up to date on all things about the loan. I would use The Heideman Group again! Thank you!
Tim & Kelly Hawkins
Robert and his team were a pleasure to work with. As a first time home buyer with credit questions, I always felt in the loop. Throughout the process my confidence never waivered although I had personal credit issues; this was because Robert and his team. I hold Delmar Financial and Robert’s team in the highest regards!!!
Jory Cook
Robert was a life saver. He did excellent work in a minimal amount of time to get my wife and I out of a very stressful and frustrating situation. I wouldn’t hesitate to recommend Robert and Delmar to anyone looking to buy or refinance. Great guy who does great work. Can’t ask for anything more.
Ryan & Lauren Berg
We both agree that we really loved your service and we have refinanced multiple times with both homes, using a new person each time as we were never happy. Your service was by far the best, it was completely painless, was easy and happened on what I felt like a tight timeline, as other refinances we have completed have taken much longer with me nagging like it was a full time job ; ) saying we are happy is an understatement for sure and I know we both will recommend you to everyone we know.
Nick & Mimi Johnson
Robert and his team took a complicated and at time overwhelming task and made the experience simple. Great communication and responsiveness throughout the process.
David Greenberg
Working with The Heideman Group was a very positive experience. Every aspect of refinancing was thoroughly explained and in addition written and video explanations were available through email. Staff were professional, informative, and available via phone, email, and in person visits.
Diane Jorgenson
As first time homebuyers, we were nervous about the mortgage application process. Robert and his team made the entire process so easy for us. They always gave us clear information and always made us feel welcome to ask questions. They truly led us through the entire home purchase and we are so thankful for their help!
Tiffany Schmutz & Adam McClenning
Overall fantastic! The entire team made process fun, always available to answer questions and very truthful about the market conditions. I even called Robert on a Sunday afternoon and he was doing year work yet he stopped to have a conversation with me. You can tell they care about you.
Jeff & Allison Niermann
We had such a stress-fee and easy process with both the Heideman Group and our realtor. We were very pleased with the constant updates and how quick everything went. I will definitely recommend Robert Heideman to others and will most definitely use him for our next house purchase!
Sam Gorski & Shea Hladnick
I couldn’t have asked for a better experience for the first time I purchased a house. You took an intimidating process and made it easy to understand, uncomplicated and a pleasant experience. The realtor & contractor referred to me were excellent and I look forward to working with you in the future! Thanks again for your help & patience.
Haley Schumacher
My wife and I could not ask for anything better than Delmar Financials. Delmar was the best choice we made. We would definitely recommend them to any friends, family and co-workers.
Kyle & Candice Moore
I can’t speak highly enough of Robert and his group of people.. They thoroughly explain the process from start to finish as well as send video emails to guide you through the step you’re on that day. Courteous, professional and always on call. I refer them to everyone.
Kathy Meyer
Robert and his team were wonderful to work with. He made sure to understand the type of process we wanted so we could be on the same page from the beginning. We will definitely use him again!
Mike & Erin Merkle
The experience was positive from start to finish. Everyone involved with assisting on our refinance were professional and efficient during the entire process. The educational videos were new to our mortgage experience and provided insight into the whole process. We were kept informed and had all questions answered as they came up which resulted in a smooth and fast closing.
Ann Buelow & Nicole Wayland
Best experience we have ever had! Short, sweet, clean & easy! The videos are right on point. Robert and his team are the BEST!
Jim & Diane Mason
Your team was great to work with. I found the tracking lists and organized process especially helpful.
Jackie Geiger
We would like to commend the effort of The Heideman Group. The service that Robert and his team provided was second to none. All of our questions were answered clearly, concisely and in a timely manner, including weekends! We received weekly updates about the progress of our loan and everyone was very courteous. If we are ever in the market for another loan, we will definitely be using the Heideman Group!
Chris & Jaclyn Natsch
The Heideman Group does an amazing job of assisting clients through the mortgage process.
Nicole Young
As a working professional this group worked with me to get the paperwork completed. I have long hours and they made it as convenient as possible. The thing I liked best was frequent and updated communication.
Cheryl Frye
The Heideman Group has restored our faith in customer service. Unfortunately, it isn’t often that we say, “Wow, they are doing it right,” but we have said that time and time again with this group. They have been very professional and timely with all of their communications. Quick to reply and offer advice when needed, and excellent with follow-up and follow-through, which made the process seem less daunting. They have turned a challenging financial situation for us into a manageable one, and for that we are forever grateful. Without hesitation, we would work with them again, and recommend them to anyone seeking a mortgage solution.
Bret & Dinah Gygi
Let me start by saying this is only our second ever home purchase. The process from beginnning to end has been night and day compared to our first experience. Although a big difference in the process was a much better real estate agent, we believe that everything was able to go as smoothly as it did large due to Robert and Delmar Financial’s role. The entire Delmar Financial team was extremely compteten and speedy; because of this we were able to move our close date up by two weeks. This made all the difference in the world as we had already sold our house and had some work to do on the new house. Thanks for making a process that we dreaded into a pleasurable experience! We will definitely recommend Delmar Financial to our friends!
Josh Mooney
This is the second time Robert Heideman has helped us with a loan. He has exceptional peolple skills and never ceases to amaze me with his patience and willingness to help people with the loan process.
Amanda & Adam Schulte
Great response time, east to work with. Will recommend them and use them again!
The Glasson’s
Thank you for making my first loan experience a good one.
Keith Vollmer
Best experience we have ever had! Short, sweet, clean, and easy. The videos are right on point. Robert and his team are the best!
Jim & Diane Mason
Being a first time home buyer and being so young, purchasing a home is a big and scary decision. I heard nothing but horror stories about the loan approval process. Robert, you and your team disproved all those stories and put my mind at ease. Every expectastion I had was exceeded by far and everyone was just so great to work with. Thank you all so much for everything.
Almira Salihovic
I had a great experience with The Heideman Group. They were very efficient and personable.
Toby Trapp
Thank you for your entire team for making my dream of a new home a reality!
Pam Martin
Alli and Robert were very courteous and helped us move quickly through out loan process. The weekly updates let us know the status of our loan and helped keep us on track with providing needed information. It is always a pleasure to work with them.
Lance and Michelle Duvall
Refinancing can be a daunting process. The Heideman Group immediately put us at ease as they clearly and thoroughly talked us through the process. Refinancing our home with The Heideman Group is one of the smartest financial moves we’ve ever made!
Jonathan and Leanna Butterfield
That being said, you have my vote in the “best and most professional mortgage advisor” EVER! Thank you for your service.
Margaret Boxdorfer
Very professional and helpful. This is our second re-fi with Robert and both times I was impressed with the responsiveness of his team and how quickly we were able to close our loan.
Nick and Mimi Johnson
The whole team was always available to answer any questions. That is so helpful and stress-free! I loved the weekly status sheet and liked to see my bar get closer to closing!
Ryan and Ashley Geringer
Very personable, and friendly explaining to a newbie in this type of situation.
Chris King & Stephanie Watts
This was an excellent group to work with. Everyone was kind, punctual, and easy to work with. Excellent customer service and satisfaction!
Andy and Sara Karcher
The whole team was wonderful and very professional. They were fast to respond with any questions or concerns we had. The process was smooth and simple. We would go back to The Heideman Group and Delmar Financial.
Jasmina and Zuki Menkovic
No one makes this process easier and gives as much concrete value.
William Rubenstein
Great work with great people.
Fernando Valverde
Very professional & thorough. We really had a quick and easy experience!
Ryan & Ashley Geringer
Robert is the utmost professional!
Elly Bucholz & Alexander Faught
The Heideman Group came to me through a freind. I had been wanting to refinance for a year now to get rid of PMI from my loan on my new purchase. I also had an opportunity to purchase a condo for my daughter graduating college and becoming a doctor. Two loans in parrellel. The condo loan was much smaller and if done separately it would have been unlikely to get. My rep Micah Mayfield made it happen. The team was prompt, informative, provided updates, very responsive and coordinated with all parties seamlessly. They even sent a carrier to me to pick up papers one time. I really liked the weekly updates and friendly staff. I processed two loans not going in the office once. My rep was available by sell and always answered. I decreased my monthly payment by $160 and saved $190 that was going out on PMI. Thank you. The Heideman Group exceeded my expectations in service, length of time to close and saved me money.
Dianna Heisse
Very professional and helpful during the loan process, and giving back to charitable cause was the icing on the cake. Simply Fabulous!
Jessica Addai
The entire process was flawless. I appreciated that I was kept in the loop through every step of the process and the initial loan meeting was impressive. The weekly updates were extremely helpful and the website to upload documents kept things very simple. Everyon was very willing to help out and seemed to know exactly what they were doing. I cannot say enough great things and have already been eager to refer to my friends and family!
Patricia Stoverink
You guys were fantastic. You made my first time home buying experience a breeze. I’m glad my realtor picked your group to help me. If in the future I purchase another home, I will be calling. Thank you!
Nicole Lewis
We had a really quick turn around on our loan and it was coupled with the fact that we had self employed income and a last minute curve ball but the team was great every step of the way. Everything was coming down to the last minute and they pulled it through in a cool and collected manner. Great job!
Wendy Mayer
Robert and his team walked me through a purchase of a difficult short sale. He and the team were always available and helped me to understand my best options during each step of the process.
Robert Clark
We shopped around for mortgage companies and we are so glad that we went with Delmar. I loved seeing the weekly updates and knowing what I still needed to turn in and what was still needed. My real estate agent agreed this was super helpful. Jordyn went above and beyond in answering questions and getting back to me with anything I might have needed. We were super happy with the whole process and will be using them again next time we refinance or buy. Thank you Delmar!
Matthew and Samantha Ferguson
A great experience Tracy was super sweet & very helpful!
Anonymous
As a first time home buyer, Robert made the process smooth and did a great job walking us through the whole process. Jordyn was also very helpful and quick to respond.
Abigail Cracchiolo
Tracy and the team were great! Tracy took time to explain any and everything we had questions about and to help us find the best loan for us. (One minor hiccup, but it was because we changed our loan type, and it was addressed, explained, and corrected quickly)
Overall, we found the whole process easy and smooth and felt informed the entire time. Closing was a snap.
Christina and Dan Murphy
Robert and his team were amazing! All my questions were answered in a timely manner. I highly recommend The Heideman Group!!!!
Catherine Keary
I just did my first-ever refi with The Heideman Group, shortly after doing my initial loan with them too. Process was seamless as always! I had many questions about all the movements of money that would take place, and the team answered all of my questions promptly and thoroughly to make sure I understood. Exceptional team, highly recommend!
Nick Sebelski
We received superior service from the team. Everyone was very knowledgeable and if they didn’t know something they found out. They work fast and precise. We always felt part of a team and they made this a great experience. I will and have recommended them to all my friends and colleagues.
Kelley Ross
Micah was an excellent lender to work with throughout our home buying process. He promptly addressed any questions we had, and made sure we were well prepared with pre-approval letters prior to making offers. We would not hesitate to use Micah again in the future!
David Kortkamp
The Heideman group excelled in communication, keeping us up to date weekly. Thanks for making this process reasonably easy and smooth.
Susan Weissman
I couldn’t ask for much more. You prepared us well for the process, you responded in heroic emergency fashion when we wanted to put together an offer for a house over a weekend (sorry again!) and you followed up at every step of the way with answering questions and getting paperwork completed. Closing happened on time and with no hiccups related to financing.
Kent Withrow
Micah tended to our every need and answered all of our questions. Great experience!
Dean Gerros
Every step was communicated to me and prepared me for an easy closing process.
Gina O’Brien
Working with Delmar Mortgage Group and Robert Heideman was a breeze from start to finish. Their seamless communication and expertise in the mortgage process made everything straightforward. Robert’s attention to detail and willingness to address any concerns ensured a smooth experience. Overall, their professionalism and efficiency made the entire process stress-free and enjoyable.
Adnan Velic
I would recommend Heideman Group for any mortgage need. Exceeded my expectations.
Joe Maness
Thank you all for such a great job and smooth transition! We have never gone through a house sale this easily!
Elliot Greene
Micah, I want to thank you and your team for the great job and time spend in getting all together so we were able to close on the new house. Awesome job! We just want to express how much we appreciate all of you help and dedication!
Liubys Olson
The Heideman Group made purchasing our new property so simple. We always felt informed throughout the process and were able to close faster than expected. Our expectations were exceeded!
Shelby Marotta
The Heideman Group was so helpful and quick throughout our home loan process they were always 2 steps ahead and quick response to anything I asked. They truly set us up for sucess!
Stan & Hannah Nieweglowski
So kind, everything explained, fast and easy process. It was a comfortable experience in buying a new home. They made it exciting!
Pat & Doug Baker
Great communication throughout process!
Kristin Miller
This was our first time buying a home and we had a LOT of questions. Robert and his team were extremely patient and thorough in answering every question we had. This made what could have been an extremely anxiety filled time go very smoothly and feel more peaceful.
Megan Bethal
Just the overall knowledge of Robert and the friendly nature made what can be a stressful and overwhelming process nice and easy.
Matthew Howard
Thank you. I always appreciate working with you as the closing goes very smoothly.
Sandy Bichel, Magnolia Real Estate
I really enjoyed working with Robert and Corinne. They were quick and thorough with answering questions which was especially helpful for me as a first time homebuyer!
Alli Keisker
Quick Response, easy platform. Loved the process! Always felt informed.
Matt Baisden
The Heideman Group does a thorough job. The advisors listen to your needs to determine the most appropriate mortgage for those needs. They also are willing to run through scenarios to help make sound decisions.
Carrie Striker
Best part of the experience was Robert’s willingness to explain the process and detail out the each of the different options with the pro’s and con’s of each of them. This for me as a new buyer was very helpful in understanding what I was signing up for… Corrine was also very responsive and top of all the follow up items and ensure that we got everything done for the closing on time. It was an exceptional team to work with..
Aneez Philip Thangaraj
Thank you again for all of your help and guidance through this process. Your team was incredible and so responsive to any questions we had! You all really made the process seamless for us and we are so grateful.
Alexandra and Sam Licklider
Quick and descriptive responses to any questions we had.
William Rowe
Robert and his team, including Corinne, went above and beyond every step of the way to ensure all of our needs were met and questions were answered. We are first time home buyers and they helped to ensure that we had clear communication during each stage of the process. We are SO grateful for their help in navigating this new season for our family!
Lauryn Lea
Robert and his team were EXTREMELY responsive and organized. I loved being able to upload all my important documents to the the portal where i could see what i could see the progress of my loan.
Brittany Farinella
Continuing support and advice from Robert and his entire team.
George Hobson
Everything was done and processed in a timely manner and I never felt out of the loop or like I didn’t know what the status of our loan was. Robert did a great job at communicating with us.
Kellie Allen
Robert was incredibly responsive and detailed in his explanation of the process all along the way.
Meredith Brengle
Tootsie rolls on the level of competence. We greatly appreciated the level of personal attention and the check list of things to do. He actually answered the phone when I called.
Steve & Heidi Dasovich
Robert and his team are a pleasure to work with and make the whole process less intimidating. They explain the loan process very well. We feel comfortable asking questions and never are treated like we are bothering them. They are very responsive. We would work with Robert again on any home loan needs.
Rachel & Tyler Nowell
Being home owners is something we dreamed about, but were never sure it would be possible. With the help of Delmar Mortgage, we are homeowners!! We can’t wait to fill our home with new memories and lots of love.
Brittan & Caitlyn Dorion
Very organized and detailed emails. Quick responses to my questions and very friendly, helpful staff.
Monica Fine
Open communication with the entire team, especially when we asked a lot of questions!
Kim Heede
Working with everyone at the Heideman Group at Delmar was a pleasure. From start to finish they kept us informed and were always accessible. Highly recommend!
Sheel Pathak
We have been working with your team since 2018 and are always happy with your services!
Christopher Kew
Great group to work with and very knowledgeable. Appreciate that Robert showed up at my closing that was a surprise and loved the information he shared with me. It was definitely helpful and something I will use plus share with others. Thanks!
Bryan Miller
Robert and his team helped all the throughout the loan process. They were always available and even worked through a last minute snafu to make sure we closed by deadline! Great communication from the team every step of the way. Great group of trustworthy people!
Lauren & Bob Edwards
Micah is the Bee’s Knee’s. He is honest and down-to-earth.
Keith Haar
As always, Micah and his team delivered on their promises. Micah and Jordyn helped walk us through the process of closing on our new home. Micah’s quick responsiveness, communication and explanation of all things mortgage related made this home financing experience great. Also, the communication we received from the other team members throughout the process was terrific. We can’t thank them enough for both staying on us and being patient with us at the same time!
Jason & Jessica Sandfort
Micah is nice guy, very helpful, very responsive. Good understanding of what we were trying to accomplish.
Jeremy Couture
Jordyn is very good at communicating and keeping us on track. Everything falls into place easily and I appreciate the follow up and daily updates
Nancy Pfeiffer
Jordyn was awesome! She was very communicative and was super up front with things. She answered all my questions and made sure I understood what was going on.
Amanda Hoff
The charitable donation piece is something for which you are to be commended.
Monica Swihart & James DeCoster
I don’t see how it could be improved. Everything was done according to what was explained in the beginning. My thanks to each and all of the staff I had the pleasure of meeting with or speaking with by phone as they were pleasant and very knowledgeable making the process very stress free.
Howard Henson
Excellent group of people to work with. We made two purchases in the span of two weeks and it could not have went smoother.
Kyle Nigro
Mr. Robert made it grrrrreat!
Eric Eyman
This was easily the most efficient and painless loan experience I have ever had. Robert and his team were exceptional in his communication and professionalism, wonderful to work with who made this all very easy. Highly recommend!
Michael Reiter
As a first-time buyer, Delmar Mortgage made everything very easy and it was a great first experience. I only intend to work with Delmar Mortgage with my further needs.
Ian Price
It was an easy process and all questions were answered promptly.
Rhonda Shanika-Croy
Quick, clear, & scheduled communication.
Brent Paiva
Robert and his team did an amazing job. The way Robert was able to explain the process to us before even running our credit. Anytime I had a question Robert always returned a phone call, text message or an email back that day or the next day. Robert made the process stress free for us and I never had to wait two or more days to be contacted back like I went through with other mortgage companies. The constant updates of where our process was at and what was going on with our process was outstanding.
Keith White
Jordyn and her team went above and beyond to ensure this process was as smooth as possible. The information was presented in a clear and concise matter and the e-signing made the process efficient.
Gabrielle Regan
Very helpful through the process.
Taylor Hull
Communication was very fast! Great team to work with!
Kari Chrzanowski
Took the time to go over options and always knew what was going on.
Josh Wansing
Very satisfied with the process & the professional manner of all the staff!
Stephanie Smith
It was easy to stay in contact for any questions or concerns I had. I was also able to get a far lower rate then I thought.
Tomas Herrington
Robert and Jordyn (and the rest of his team/departments) are very thorough, quick, and made this whole process “easy”. If you’re able to give them a general idea of what you are looking for, they will take your information and run with it to get you the best results. Very responsive to emails, texts, and calls. As the borrower, just give the Heideman Team the information they ask for promptly, and they will multiply the effort you give in, and give you that same energy, and more, in return. Plus he’s funny! Everybody loves humor. Thanks again, you all! Much appreciated.
Lacee Wesloh
The whole group made my refinance quick and easy. I received regular correspondence to let me know the status of my loan application and instructions for completion.
Derek Evans
Friendly people. Highly interactive. Knowledgeable staff. Efficient use of time and available resources. Process well documented and explained. Fast Fast Fast. Problems solved quickly, not pushed aside. You have a great team!
Mark Herberger
Great communication in a timely manner.
Tyler Weiss
Delmar mortgage made this process very simple for me, especially with it being my first home purchase.
Ashley Maull
Great job of communicating throughout the entire process of home buying.
Sandra Bichel, Magnolia Real Estate
Prompt communication even on the weekends and evenings!
Maryam Molki
The whole process was easy, thorough and joyful. We felt very well taken care of.
Jessica Ellston
Loan closing can be a mysterious process, so it was helpful to receive a layout of what to expect, as well as weekly status updates. Great experience overall!
Eric Kneifel
Overall, I am very pleased with Heideman Group and would use them again.
Anonymous
The progress emails are the best ever. I never wondered what was going on or what I needed to provide at any point in the process. Solid work all around. Locked in a great rate!
Sam Moretti
We recommend them to everyone we possibly can! Robert and his team is the best in the Biz!!!
Anonymous
Once again “The Group” knocks it out of the park for me! The heads up they gave me and the refinance they guided me through have totally changed my game – so grateful to save those $$!
Tracy Spiguzza
The Heideman group excelled at communication! I have a tremendous amount of respect for how fast they responded to any questions. For me, that was above and beyond my experience with others firms that left me hanging for answers or always played the busy card.
They made closing in a crazy market, fast, simple, and straight forward.
I highly recommend them.
Tyler Weiss
Professional, clear, efficient, well thought out. Zero drama. Highly recommend.
James Meck
Stephanie Johnston
Smoothest and quickest refi process I have ever been a part of. Highest marks!
Cynthia Shirk
Great experience all the way around!
Gregory Tobben
Very efficient!
Anonymous
This is our second time refinancing our mortgage with your company, and it was another great experience. Thank you for taking care of everything and making it so easy.
Anonymous
They made it easy!
Cathy Weiss-Mulford
This was the easiest refinance I have ever done, hands down.
Kimberly LeMoine
We truly appreciated the consistent communication during our entire Mortgage Refinance process. Your efforts in assisting us in completing this all the way to closing date made it easy and painless. Thank so much!
Belinda Ward
The team was very efficient and helpful. Specifically, Jordyn was very responsive and assisted us in a timely manner. We appreciated receiving the weekly update on where we were in the loan process; this was valuable to make sure we were not missing anything that could potential hold up the process. Many thanks for everything!
Anonymous
The Heideman Group offer prompt and reliable updates during our refi process.
Karen Lucy
As usual Robert you did an amazing job. Thank you for your help.
Starr Glass
Everyone was really nice and patient with us. It is a great group to work with.
Christopher Flieg
The team was great to work with and they kept me informed through the process.
Terry Gray
Great communication throughout, which can be rare in the refi process. Materials provided were clear and helpful. I felt like was treated as an individual and not another file.
Brittney Martin
Very nice and kept me up to date on my loan progress.
Anonymous
A family member referred the Heideman Group to me and during my refinance I referred the Heideman Group to another family member. The whole refinance process was convenient.
Anonymous
Clear communication of expectations upfront and weekly updates of the timeline.
Patricia Reuter
Tracy and the team are great. This is our 4th experience with them and it’s been great every time!
Christina Murphy
Quick turnaround times and very courteous. Found a way to assist when other lenders said they could not.
Christopher Carter
The Heideman Group is very thorough to a point everything was completed with very little input from me once I handed over the paperwork.
Greg Lay
Kept me up to date on every step of the process.
Steven Sutton
I’ve done business with Robert a few times in the past. And the reason why I keep going back to him is because he gives the best rates, communicates clearly, honors commitments, and explains whenever there is a question. I highly recommend Robert!
Geoji Paul
Very Professional. Met every expectation I had.
Anonymous
Robert and his team were great. They made the process easy and painless. Thank you!
Jaime Loesch
Great experience and honest communication the entire process.
Adam Dennis
Frequent status updates were greatly appreciated.
Bradley Cooper
Delmar makes the process easy and the communication was excellent! As a realtor, I refer business to Delmar on a regular basis. This time I used them for my own re-finance and the service was excellent, just as I’d expected.
Terri Rea
The team does a great job of keeping you updated and responding to questions along the way. Thanks for your help!
Anonymous
Great team. Great experience. Not my first time working with the Heideman Group and won’t be the last.
Brian Weingart
I have closed four loans with the Heideman Group. They have the best advice, the best rates, and the best service!
Gary Thomas
Robert and Team helped us through a new purchase and now two refinance loans. As usual, the service was tremendous and we were kept well informed throughout the process.
Chris Natsch
Thank you, Jordan & Robert, for always being professional and quick to respond to questions/concerns. I had an overall great experience with your company. Closing at your office during times of COVID was seamless.
Janet Winterrose
For the second time in securing a mortgage from Delmar Mortgage everything was well documented, easy to follow, questions answered promptly and carried out in a reasonable time frame. Thanks for your excellent service.
Carolyn Rubsam
Your personnel kept us informed all along the way. We also had weekly reports of the process to the finalization of our loan. Service was excellent and always answered our questions promptly.
Donald Rubsam
Everything was wonderful, the people, the process, and the overall communication received. I always knew exactly where I stood, what was needed from who, and what to expect moving forward. It was really easy to navigate with all that assistance and guidance. Top notch service from a top-notch team.
Chris Henley
Overall a great experience even when unforeseen issues arose. They worked through it and got us to closing.
Kevin Pickett
It was a great experience working with everyone again. This was my second refi and I appreciate how well your process works. Processing took longer but I know that is because of how many loans are going through in this low rate environment. Thanks again for the help!
Chris Brauner
Best Experience Ever …. Awesome communication for folks like me that have zero to nil knowledge….
Kim Wilkes
Everything was easy, well explained, and updates were provided in a timely manner. Thanks!
Anonymous
Robert and the Heideman Group have been absolutely fantastic to work with. I have now closed a loan and refinanced twice with them and each time they have went above and beyond to make sure we got the best deal available. Their knowledge helped my wife and I navigate the mortgage “waters” and better understand how to get the most out of our money. Thanks Robert and Team for making this process as easy as possible!!
Josh Mooney
It was a great experience and was very happy with the service.
Anonymous
Thank you for all of your help. I really appreciated the weekly updates.
Anonymous
Beat everyone on rate and the experience was great just like the first time!!!
Timothy Ward
The weekly communication and chart to show us what step was next, was top notch. Wishing you all a very happy holiday season!
John Saunders
Great experience. Robert and his team made the process super easy. Thanks for all your help.
Anonymous
Good communication and timely responses.
Erin Chisholm
Very responsive and helpful to ensure we got the right deal for us.
Kayla Fister
We’re first time homebuyers, and Robert walked us through the process, the different options we had, and the pros/cons of each. He was transparent throughout, and helped us structure things in a way that was tailored for us. Great communication throughout too!
Bryan Glass
Great experience with Heideman Group, answered all our questions timely and kept us in the loop with our refinance.
Anonymous
Fast email responses. Processed my difficult loan quickly. Great working with them!
Ira Wight
Communication and letting us know where everything is at on a regular basis is key and they are great with that. They were super friendly and always able to answer questions and provide updates.
Alyse & Cody Riewerts
The team kept us informed about progress the entire way through and managed to give us a contactless experience during COVID.
Anna Sears
The Heideman Group was always accessible, pleasant & professional.
Joanna Thomeczek
Easy process from start to finish especially during a pandemic. Thanks Robert and all team members.
Leo Smith
The Heideman Group was great to work with during the entire loan process. They were always quick to respond to questions and provided weekly progress updates. The team is knowledge and focused on customer satisfaction. This is the second time in a year that we have used them to refinance our home loan and we will continue to use The Heideman Group in the future.
Anonymous
This is the second time we have refinanced with Delmar. Each time has been easy and smooth.
Boris Dieseldorff & Laura Henry
The constant communication and online process was very efficient and helpful. We always felt like we were being kept up to speed on the status of the closing process. We love working with this team.
Jordan Chitwood
Someone was always willing and available to answer any questions or concerns we had in a short time period. This was particularly important to us as we were not living in St. Louis at the time.
Betty McMullen
Thanks again for making the refinance process seamless and painless. As usual, your team is organized, efficient and easy to work with, and the closing went as quickly as ever. We’re so fortunate that we’ve been able to work with you!
Andrew Martin
Between a new purchase and refinances, this is the third time I’ve worked with Robert and his team. They are all truly top-notch and provide so much more value than what you’d expect from a loan officer/mortgage advisor. The entire process is so smooth and the level of knowledge the Heideman Group Is unmatched.
Stephen Zerr
Everything went exceedingly smoothly and everyone we talked to was very honest and upfront about what to expect throughout the process.
William Condit
They answered all my questions and kept us on track through the whole process. They made it very easy for us.
Carolyn Biagi
Weekly updates of where things stood was very helpful…and so was everyone in the office that I talked to.
Michele Padilla
Always great communication … rapid, thorough, and professional.
Jonathon Butterfield
Everything from beginning to end went smooth. Thanks to you and your team for all the guidance and support during the process.
Mike & Karen Smith
This is the second time we have used Robert and his team. Not only did they recommend an agent who sold our house in three hours, but they eased all of our fears of purchasing a forever home; Including a call to go over closing costs after dropping their child off at an extra curricular. We have recommended Robert to family and friends and will continue to do so.
Kara Glosecki
I always enjoy working with Robert. He is extremely knowledgeable and thoroughly answers all my questions.
Eric Blinkinsop
This is our second time working with The Heideman Group and the attentiveness and professionalism of the team impressed us yet again. Jordyn is so knowledgeable le down to the last detail. The team is easy to reach and quick to respond. We know we are in good hands at Delmar. Thanks!
Elizabeth Franks
Good communication through the process and great rates!
Anonymous
It was super streamlined and the constant emails were excellent. We applied for this loan during the Covid-19 pandemic and you all managed to push the loan through in record time. We truly appreciated the effort. Thanks so much. Robert and Jordyn were the BEST!
Vincent & Dana DeBlasi
The refi was super easy and convenient!
Calvin Presley
Robert has always kept in touch over the years and that is a good thing because it tells us that he’s ready to work for you. Everything was transparent from beginning to end and the communication part was the best, we appreciate Robert and his team. Robert does his BEST to try and get you the best interest rate possible or help you save years on your home when refinancing or purchasing a new home. Thanks Robert!! Thank you all!
Erika Hampton
Process was smooth took a bit longer due to volume during the low rates and COVID issues but overall good service, quick responses and good rates.
Anonymous
I’ve worked with Robert and his team on a number of occasions. The loan design process is incessantly smooth and communication is a top priority. Robert and his team have incorporated a “client first” atmosphere which transcends through the final detail.
Scott Browne
Wonderful experience, loved the progress tracking weekly!
Jeremy Rasch
Robert and his team couldn’t have been more transparent. From beginning to end, the refinance was smooth. Robert looks at each client on an individual basis and recommends what’s best for them.
Tim Brooks
Robert and his team were phenomenal to work with, we asked questions and they gave us prompt answers. We had weekly updates. They were great.
Anonymous
As always, love working with the Heideman Team. Always answered my questions in a timely manner and kept me well informed.
Tiffany McClenning
So streamlined, quick feedback, personable.
Katie Frillman
Very friendly and helpful. This was our first home buying experience and Robert made it very easy! We have already recommended them to other family members!
Michael Murphy
Very smooth process, and communicated very well throughout.
Curtis Doerr
Robert and his team kept me up-to-date on my refi every week. They were quick to respond to any questions or concerns my husband or I had. Very knowledgeable group!
Andee Wolfe
Robert’s team is organized, professional, and courteous.
Anonymous
Professional and Responsive!
Amy Ruwe
Timely work despite major surprise/challenge Great communication.
Christopher McAndrew
Constant communication with real time updates and check ins. Clear and consistent communication.
Brian & Tamara Gavaletz
Robert made everything easy and very understandable for us as we are first time home buyers. Trusted him through the whole process and we are very happy we did as we got our new house with ease!! Highly recommend! Great experience. We would recommend to anyone.
Elise & Sean Olmsted
Closing during COVID could have been challenging but Robert and his team made it easy! Best mortgage process I’ve been through, the team held our hands through the entirety.
Nathan Overboe
They walk you thru the process and make things as easy as they can be.
Abby Wagner
Smooth and easy process!
Jaime Loesch
Quick responses to emails or any type of correspondence and thorough answers to questions.
Christine Kleinschmidt
Great communication, very attentive and informative, and looked out for my best interests.
Brian Oberman
Robert and his team communicated consistently and clearly throughout the entire loan process. In the midst of uncontrollable outside factors and uncertainties, he and his team were flexible and dedicated time and attention beyond “normal office hours” to make my experience as successful and stress-free as possible.
Daniel Lisch
Robert and his team got my clients the best loan for them, thought them the process, and kept everyone involved informed. Thanks
Susie Randall, Coldwell Banker Gundaker
Robert and team are great to work with! They maintain consistent communication throughout the process so you know the status of everything.
Andrew Defield
I appreciate Robert and his team stayed on top of the timing with which everything needed to happen. As a working Mom with two kids, it can be hard to make time for all the steps that need to occur.
Julia M Ahrens
Robert was very friendly and easy to talk to. He and his staff kept us informed all through the process. Everyone on his team were knowledgeable and professional. We were kept informed weekly by emails from Jordyn, really all throughout the process. Robert made us fell that we were truly being taken care of.
Stacy & Howard Neuman
The loan process went smoothly and all our questions have been promptly answered both before and after closing. Value added is a donation to a charity of our choice and a list of trusted household service providers. We used a plumber on the list shortly after our move.
Kathleen & Jerry Martin
We appreciate the professional service with a personal touch. Very open and clear in communication.
Anonymous
Robert and his team made the entire process so easy! Customer focus, communication and satisfaction is their top priority. They were very knowledgeable, professional and structured our loan in a way that exceeded expectations. I would highly recommend Robert to anyone looking to refinance or take on a new loan.
Jennifer Ruckman
The entire process was extremely easy an informative. This was the first time we had completed a refinance so we needed a team we could trust to make sure things were done right the first time. The system of emails, online form signings, and phone calls not only made the process convenient with our work schedules but also kept us well informed. We are so glad we met and worked with Robert Heideman and his team. They are amazing.
David Anthony
The Heideman group could not have made the refinance on my home any easier. It was a seamless process. I was always informed and could contact the group quickly & easily via text message. It didn’t stop with our mortgage. The group is helping address all those big “to do’s” in our financial world as well. So many Thank Yous!
Katie Frillman
Robert and his team are exceptional at what they do! They couldn’t have made our home refinance any easier on us as in the past I have always remembered this being a semi daunting task. Getting all the appropriate paperwork to them was so streamlined and easy and the constant communication during the process was reassuring. I rarely had questions because they always had them answered before I could ask them. We are very lucky to have found the Heideman group! We will never use anyone else!!!
Katie Frillman
My client was very pleased with the level of service Robert and his team provided. They are now happily moved into their new home. If my client is happy, I am too.
Meg Coghlan, Dielmann, Sotherby’s Realty
Tracy and her team went above and beyond to make the closing convenient and easy. We will come back to Tracy in the future for any mortgage needs.
David Rogan
It was a very quick process.
Joshua Hoff
Great team to work with, really fight for their clients! Excellent communication, very professional. Robert’s team go above and beyond to get the job done. Thank you, Robert and Jordyn!
Nathan & Jenny Chew
Robert’s experience and knowledge resulted in a seamless refi process for us. His team, especially Jordyn, is prompt, skilled and friendly. We are recommending him to friends and family already!
Amber Withycombe
Robert and his team were so helpful, professional, quick to respond, and explained everything in the most easy to understand way I could imagine. Amazing experience. I would highly recommend to anyone.
Karen L Miller
Great follow-ups and timely service delivery. Robert and team delivered the fastest closing time we’ve had to date (Over 20 years).
Christopher Anderson
Robert personalized our loan and made us feel as if we were his top priority. He made buying my first home safe and easy!
Samantha Busuttil
Micah was very organized, communicated well and made it turnkey for us to get the refinance completed.
Jarett Olivastro
I just closed my third loan with Robert. A++ job. We rate everyone a 10—this was the easiest loan we’ve closed to date. I highly recommend.
Gary Thomas
Thank you for being so friendly and patient while I ask a million questions. Super helpful and super knowledgeable, will definitely be using them again.
Matthew Ferguson
Very personable, gave lots of information, open to questions and calls, and we felt he really cared. We liked him!
Judith DeFrank
Great rate, and a great deal. Superior service made the whole process super easy for us.
Gary Thomas
I feel confident my buyers will get the best possible loan for their situation and that they will be inform throughout the process. Robert and Jordyn are really good and educating their borrowers on all the options out there in the ever changing lending industry.
Susie Randall, Coldwell Banker Gundaker
We’ve worked with Robert and his team for about 5 years now – on an initial purchase when we relocated to St. Louis, then on a new hose and refinance a few years later. The team is very supportive and diligent, and the requests they make from a documentation perspective are not overly burdensome. And, along the way, we get weekly progress reports that show how things are going. All in all, we couldn’t be happier.
Andrew Martin
Micah made the process extremely smooth and easy.
Kimberly Porter
The closing is now done, and as always, the process is painless and seamless. Your team is second to none. We appreciate the weekly updates and feedback along the way, and whenever there’s an issue or a question, you’re always there to help us out.
Andre & Ann Martin
Did a great job. Pleasure to work with!
Christopher Long, Radius Realty
Every Thursday I was given updates on where the process was currently and what the timeline on future steps would be. Very happy with the entire process and clear cut explanation of my options in the future on what Icould do to modify my loan efficiently upon the sale of my old property. This will be my third home loan and it was hands down my best experience yet!
John Thornton
Micah finds the best buying scenarios for my clients! He has answer to every question!
Rebecca Sabatino
Micah made buying our first house easy and painless!
Aimee Chadwick
As a real estate agent at the Lake of the Ozarks, we typically have challenges associated with our clients using an out of town lender. Robert and his team did a fantastic job and were excellent in keeping me apprised of where my clients were in the process the entire time. If I was an agent in St. Louis I would definitely be using them all the time! Congrats on a job well done. Thanks!
Ann Klimkewicz, RE/MAX
Robert educated my buyer from start to finish. There was never a minute where we didn’t know how the loan was coming along. He has a great team!
Nick Metz, Coldwell Banker Premier
Micah helped make this process very smooth. He was always communicating if his team needed something and ensured we were set to hit our closing date.I would highly recommend him to family and friends.
Torie DiSalvo
We closed on a tri-plex in 3 weeks. Robert and his team were able to handle everything and helped us reach the finish line very quickly. We have had Robert and his team help us purchase our primary residence and multiple investment properties, and it is a delightful experience every time.
Krista Thompson
Very straightforward process with easy upload of supporting documents.
Andrew Cook
I appreciated the weekly updates as the seller’s agent.
Michelle Wyatt, RE/MAX Results
Robert and Jordyn were a pleasure to work with for our mortgage refinance. From clearly
outlined emails to the web portal experience, I was always informed of what was happening
in the process.
Jason Walton
Robert and his team really have the Perfect Loan Process! Consistent professional communication and proactive approach to the refinance process made us comfortable knowing our best interests were always protected. Thanks to Robert and his team for making something so important so very simple!
Jennifer Louise Walton, Coldwell Banker Gundaker
Communication is very good. I am kept up to date on transactions. Robert and his team are very responsive. Easy to work with.
Jay Sweeney, Keller Williams
Robert educated on the process before I even applied for the loan, he and his team were in constant communication, and was available for questions 7 days a week!! Thank you for the great service!
Fay R. Crancer
Robert and his entire team were so organized and helpful during our refinance. Thank you for informing us of our options. It’s great to work with a solid team!
Todd R. Isermann
Communication throughout the process was excellent
John Maschmeyer
You were so helpful in assisting me with understanding step by step what was needed and what was going on with the process.
Tara Bagwel
Robert and the team made what can be a rough process go extremely seamless. I would highly recommend the Heideman Group to anyone in need of a mortgage.
Joel Shanker
We are extremely satisfied with our loan and the entire process. Thanks Micah!
Mallory Mills
The Heideman Group helped me through my first and only loan experience for my first home. I came to The Heideman Group with the knowledge of their excitement to work with first time home buyers, yet I anticipated a stressful process. I would have never imagined applying for loan to buy a home would be easy, but The Heideman Group made it extremely simple. They tell you the exact information they need and when to provide it through a smooth, step-by-step system. I never had to worry about a thing. I don’t believe it could get any easier than it does with The Heideman Group.
Olivia Kennedy
Working with The Heideman Group was pleasant and easy. I knew what I needed to submit and when to do it. Everything was streamlined and exceeded my expectations.
Brennen Grone
First and foremost I’m so excited to become a first time home buyer. I loved working with my agents. Tracy Huber was amazing, Jordyn Finke was tireless and my realtor Andeea Fortson were all so great. I loved how knowledgeable and accessible everyone was. The information was made very palpable for me and I just enjoyed the process. Buying a new home for a renter is frightening. It’s an enormous purchase and you really feel the weight of it going through the process. Heidman group really made it easy. Any document I was told to sign was explained thoroughly and all my questions where promptly answered. When I buy more property in the future I’ll come to them first. They really offer amazing service and I wouldn’t want to go through that process with anyone else.
Amber Davis
The Heideman Group exceeded our expectations in providing advice and mentoring during the mortgage lending process. We were and are very pleased with our service and will not hesitate in referring friends and loved ones.
Aimee & Rhea Marsh
You all did a great job. Thank you
Ron Stoppelmann
Your systems and processes were amazing!
Joseph and Jennifer Donley
I worked with Tracy and Tryla from Berkshire. There was a false start at the beginning, due to the builder not being clear about an NID payment. However, we got that sorted out and shifted to building a house in the same subdivision. I was well-informed throughout the entire process, and was kept up-to-date as changes needed to be made. Everything went smoothly, and there were no surprises.
Miranda Scharmer
We had a great experience working with you again on our second home buying! Thanks for the really efficient emails and explanations that we could count on always getting the automated info that was helpful.
Anonymous
I was pretty nervous going into this on my own for the first time, but you gusy made me so comfortable right from the start. True professionals, all of you – what a GREAT experience!
Tracy Spiguzza
I’ve used The Heideman Group for both of my mortgages. I highly recommend their team. They make it a stress-free process and guide you along the way.
Jay Scherder
You guys made everything so easy. All contacts were easily and readily available. Really appreciated the weekly updates. Thanks for everything!
Kimberly Gianopulos
While I have known Robert for a few years now, I didn’t truly get to know how he works until my husband and I decided to buy a house. At the initial consultation, Robert was both helpful and very realistic. He helped us map out our goals not just for buying a home but also for other areas of life that would be impacted by mortgage obligations. Throughout the process, he and his team were available at the drop of a hat to answer questions and work through areas of confusion. I felt like my business was respected and valued, even though it was probably one of the smaller mortgages this team has dealt with. I believe we have found a trustworthy financial team for a long-run.
Rachna Lien
Katie and I wanted to say thank you for everything you did for us and for all of your hard work. You both made this process substantially easier for us with the attention you gave and the experience you brought to the table. We love our new home, and we are excited for what the future holds. We will highly recommend you guys in the future. Thank you again!
Goeff & Katie Ogden
Loved the calm demeanor of all involved. It was a bit of a roller-coaster with lots of emotions involved with a family property. Micah and his team stayed calm and encouraged us the whole way through the process. When we came across an obstacle, he had an alternative/solution quickly and effectively.
Kimberly & William Bolin
Working with The Heideman Group exceeded my expectations. The staff were thorough, polite, and hardworking. Jordyn and Sarah were quick to respond and very courteous. Will recommend!!!
Trevor Sean Cosby
Micah was great and helped us every step of the way. We are very happy with our experience with Heideman Group.
Lucas Halter
Micah and his team did an outstanding job!
Evelyn Sims
The Heideman Group is a favorite lender of mine. They have proven to be very effective at understanding what the clients goals are and giving them good information about what they will be able to do given their personal situation. For the following reasons we feel that they are stronger than most other lenders out there today: they take the time to meet with clients and review documents up front to ensure that what they tell the client is accurate before they begin looking, they communicate to the client and their agent throughout the process keeping everyone up to date and address any issues promptly, they are responsive even on weekends and holidays, they stand behind what they promise, and my personal favorite…they get everyone to closing in a timely manner. I have seen this team pull off near impossible feats to get a client to closing after others have dropped the ball. This is a lender that I would not only use myself, but refer my clients and family to.
Kelly Britt – Keller Williams Realty STL
When first told the process would take under 4 weeks, I was skeptical. I’m not a skeptic now! Really appreciated the online process and document sharing. Excellent experience from Day 1 through Closing.
Eric & Kerry Olliff
Robert Heideman is extremely knowledgeable about financing options and how to get deals done. His staff is efficient and the processes they follow are first class. Would definitely work with The Heideman Group again!
Stephanie Charitonenko
Robert Heideman was recommended by our financial advisor Scott Browne. We were just interested in seeing what our options were to refinance. We ended up with much better terms, and able to complete the process in about 30 days. I wish I would have used the services of the Heideman group for my first mortgage. Everyone was extremely friendly, and quick to respond to any questions. I feel like we received the best deal for our home. And the process was quick and easy.
Tiffany & Roe White
Robert and his group go beyond in their efforts to use both technology and customer feedback to improve their business. We applied to two top rated mortgage brokers in St. Louis to refinance our home. Before the other company had followed up with me to make sure I even had their application, The Heideman Group’s team had already sent me an easy to follow application, walked me through the entire application process and had ordered the appraisal! Their rates and fees were of course very competitive as well. I would highly recommend them to any of my friends either buying a new home or refinancing their existing home.
Dave Kosanke
Robert, and his team at The Heideman Group, far exceeded our expectations of the loan process. The service we received made us feel like we were their only client, and the personal attention at every step made the entire experience a pleasure. I will not hesitate to recommend The Heideman Group to everyone I know!
Craig & Mary Maravich
This was the 4th home we’ve purchased and our 2nd time using a VA loan. This experience has, by far, been the best we’ve ever experienced. There are not enough words to describe how enjoyable and pain free this loan process was. Unbelievably fast response time to questions and/or concerns no matter what time. We can’t thank them enough for making this such an excellent experience.
Crystal Meyer
Everything was stress free beginning to end. Alli was great, very helpful and answered all my questions and addressed any concern very quickly.
Mike Cope
Very nice and professional people who seem like friends. They always kept in touch with us and kept us informed of how things were going.
Timothy Dickherber
The team at Heideman Group were courteous and did a wonderful job clarifying each step of our refinancing process. We really appreciate the time Micah took to answer all of our questions.
Greg & Donna Patton
Dave & Shana Rose
Rachel and Tyler Nowell
The experience of buying a home is stressful. Except the loan process, because The Heideman Group made this stress-free. A realtor recommended Robert and I’m so glad she did! I can’t say enough about how great he and his team are. Thank you!
Kimberly Gurlen
We are always so happy when we work with The Heideman Group. Our questions are answered quickly and in language that non-banking people understand.
Kara and Matt Glosecki
Very much appreciated Robert’s assistance with the mortgage loan construction process to figure out the best loan combination that fit our particular situation. Also appreciated that the loan took only 30 days, especially compared to the 45 day or longer processing windows required by many other mortgage lenders.
Stephanie Charitonenko
Working with Robert’s group is like having a concierge. So much happens in the background but it’s all so easy and straight forward for the client. I’ve recommended him time and time
Nir & Jessica Chezrony
Robert & his team were extremely professionally, courteous and great to work with. I will be recommending The Heideman Group to anyone needing mortgage services! Thank
Joanna Thomeczek and Joseph Preisser
What a wonderful experience! Robert and the team made the process easy from start to finish!
Matt and Susan Schneider
Everybody was really friendly, and the closing process was easy and short enough, even my 5-month-old could get through it!
Matt & Mary Pentecost
Wonderful organization to work with, very happy with my experience.
Dr. Mohammed Haque
Robert Heideman and this team were phenomenal to work with. The entire process was so smooth and easy and I felt 100% comfortable with their knowledge and recommendations. I would definitely recommend them to friends and family.
Erica Thurston
Robert wrote the initial loan on the purchase of my home, When it came time to review my loan strategy, Robert took the time to offer several options for a refinance. Robert is a true professional and I’d highly recommend him.
Chris & Jaclyn Natsch
Robert seems like a very down to earth guy that is customer service oriented. Being a first time home buyer, I wasn’t exactly sure what to ask or to expect. Robert explained the process and options thoroughly and answered any follow up questions I had while working with him. All in all, it was painless on my end.
Patrick Hagen
The overall contact and communication throughout the mortgage process was superb. The weekly updates kept us in the loop on where we were in the process, and the staff was always very helpful and professional. The customer service was exceptional.
Brad and Melissa Wachler
Delmar Financial and The Heideman Group always provide a personalized and high quality customer experience. I have used The Heideman Group for a new purchase and refinance and had great experiences both times.
Stephanie Bias
We really had no problems with our refinancing of our home by The Heideman Group. They were very professional and kept us updated step by step. Any questions we had were promptly answered. We recommed The Heideman Group to others without any reservation.
Will and Shannon Killeen
Robert closed our loan in 3 weeks. He is a fantastic guy with a vast knowledge of the mortgage business. I will never use a different person for my real estate transactions. Great job again. Robert. Thank you!
Brett & Abbie Millecker
This is my second time refinancing with Robert Heideman, and I couldn’t be happier with the results. Each time, he made sure that he understood what we needed in a loan before starting the process. The communication throughout was excellent, and the ability to sign most documents electronically greatly facilitated the process. I will recommend Robert and his team to anyone I know that is looking to buy a home or refinance their current one.
Tracy Bucholz
I am a relatively new home owner. Robert has been instrumental in making the mortgage process as painless as possible. He truly looks out for your best interest. I would recommend him to anyone.
Jay Scherder
Robert & Allison really care about the whole loan process. They are both a great asset to the Delmar Team. Great Job!!!
Neal Higginbotham
Best of the Best! Would highly recommend to everyone and will use in the future. It couldn’t have been more pleasant and smoother. Excellent every step of the way. Thank you!
Ed & Mary Kintz
Robert and his team were great to work with. They made my ref effortless and the process was a breeze. Robert is a trusted advisor and would recommend him to any of my family & friends. Robert is thorough, timely, personable, and most importantly knowledgeable.
Michael Vassel
This is the second time we have refinanced with The Heideman Group and experienced the same professional, timeliness, and support. The experience was thoroughly enjoyable and streamlined. I can’t wait to refinance again and we never go with anyone other than Robert Heideman.
Garrett & Michelle Allen
Everything ran quick and smoothly. At the same time we didn’t feel rushed or overwhelmed. I would recommend you guys to anyone looking for a mortgage.
Jared Bushor
Your team exceeded expectations. I’ll recommend The Heideman Group to my friends.
Santosh Shinde
The service we got from Robert & Alli was great. Great job. Great experience.
Randy Guenther
This is our second time using Robert Heideman for mortgage services. He is extremely knowledgeable, detail oriented and very professional in his interactions. I would highly recommend him to our friends and family.
Rands, Todd & Christine
Robert and his crew are pros and made my first time home buying experience very easy.
Jose Marin
The Heideman Group is great to work with, they are knowledgeable and quick to respond to any question. They truly hold your hand through the process and keep you up to date to the very end!
Dara Kellock
We greatly appreciate your amazing follow-up, follow through and efficiency! We also appreciate you always thinking of us when rates go down.
Ryan & Lauren Berg
This is our third time working with Robert and his staff. Once again they made the process very easy for us. One of the things I like best about working with Robert is the fact that he is very knowledgeable and is always quick with an answer and response. I can trust that he has our best interest in mind and that is what matters most!
Cory & Amber Buerck
Robert and crew were on top of the process, informing us at every step. We are so grateful for their kind, professional and guidance.
Mark & Maria DeGange
Robert and his team were efficient, friendly and professional. The refinancing process was quick and painless. I hightly recommend The Heideman Group.
Kishsa Robinson
After months of working with another mortgage company, I was days away from losing my house. My realtor put me with The Heideman Group because she knew they were the only ones who could get the job done. In two weeks, they were able to Approve me and close on my new house. They got things done that the other mortgage company couldn’t do in seven months in only two weeks. I highly recommend this company and can’t thank them enough for being beyond awesome!
Gabrielle Bain
It was a pleasure working with Robert, Jim, Sarah & Alli. While there was the expected paperwork gathering upfront for our refinance, the rest was easy. They were professional and efficient. I really appreciated the weekly status update. We would highly recommend The Heideman Group.
Julie & Albert Froede
Robert and his group were wonderful to work with. As first time homebuyers, he explained the process thoroughly every step of the way. Any problems were quickly resolved with a focus on the solution!
Carrie & Jason Stempin
Overall fantastic! The entire team made process fun, always available to answer questions and very truthful about the market conditions. I even called Robert on a Sunday afternoon and he was doing year work yet he stopped to have a conversation with me. You can tell they care about you.
Jeff & Allison Niermann
We had such a stress-fee and easy process with both the Heideman Group and our realtor. We were very pleased with the constant updates and how quick everything went. I will definitely recommend Robert Heideman to others and will most definitely use him for our next house purchase!
Sam Gorski & Shea Hladnick
I couldn’t have asked for a better experience for the first time I purchased a house. You took an intimidating process and made it easy to understand, uncomplicated and a pleasant experience. The realtor & contractor referred to me were excellent and I look forward to working with you in the future! Thanks again for your help & patience.
Haley Schumacher
My wife and I could not ask for anything better than Delmar Financials. Delmar was the best choice we made. We would definitely recommend them to any friends, family and co-workers.
Kyle & Candice Moore
I can’t speak highly enough of Robert and his group of people.. They thoroughly explain the process from start to finish as well as send video emails to guide you through the step you’re on that day. Courteous, professional and always on call. I refer them to everyone.
Kathy Meyer
Robert and his team were wonderful to work with. He made sure to understand the type of process we wanted so we could be on the same page from the beginning. We will definitely use him again!
Mike & Erin Merkle
The experience was positive from start to finish. Everyone involved with assisting on our refinance were professional and efficient during the entire process. The educational videos were new to our mortgage experience and provided insight into the whole process. We were kept informed and had all questions answered as they came up which resulted in a smooth and fast closing.
Ann Buelow & Nicole Wayland
Best experience we have ever had! Short, sweet, clean & easy! The videos are right on point. Robert and his team are the BEST!
Jim & Diane Mason
Your team was great to work with. I found the tracking lists and organized process especially helpful.
Jackie Geiger
We would like to commend the effort of The Heideman Group. The service that Robert and his team provided was second to none. All of our questions were answered clearly, concisely and in a timely manner, including weekends! We received weekly updates about the progress of our loan and everyone was very courteous. If we are ever in the market for another loan, we will definitely be using the Heideman Group!
Chris & Jaclyn Natsch
The Heideman Group does an amazing job of assisting clients through the mortgage process.
Nicole Young
As a working professional this group worked with me to get the paperwork completed. I have long hours and they made it as convenient as possible. The thing I liked best was frequent and updated communication.
Cheryl Frye
The Heideman Group has restored our faith in customer service. Unfortunately, it isn’t often that we say, “Wow, they are doing it right,” but we have said that time and time again with this group. They have been very professional and timely with all of their communications. Quick to reply and offer advice when needed, and excellent with follow-up and follow-through, which made the process seem less daunting. They have turned a challenging financial situation for us into a manageable one, and for that we are forever grateful. Without hesitation, we would work with them again, and recommend them to anyone seeking a mortgage solution.
Bret & Dinah Gygi
Let me start by saying this is only our second ever home purchase. The process from beginnning to end has been night and day compared to our first experience. Although a big difference in the process was a much better real estate agent, we believe that everything was able to go as smoothly as it did large due to Robert and Delmar Financial’s role. The entire Delmar Financial team was extremely compteten and speedy; because of this we were able to move our close date up by two weeks. This made all the difference in the world as we had already sold our house and had some work to do on the new house. Thanks for making a process that we dreaded into a pleasurable experience! We will definitely recommend Delmar Financial to our friends!
Josh Mooney
This is the second time Robert Heideman has helped us with a loan. He has exceptional peolple skills and never ceases to amaze me with his patience and willingness to help people with the loan process.
Amanda & Adam Schulte
Great response time, east to work with. Will recommend them and use them again!
The Glasson’s
Thank you for making my first loan experience a good one.
Keith Vollmer
Best experience we have ever had! Short, sweet, clean, and easy. The videos are right on point. Robert and his team are the best!
Jim & Diane Mason
Being a first time home buyer and being so young, purchasing a home is a big and scary decision. I heard nothing but horror stories about the loan approval process. Robert, you and your team disproved all those stories and put my mind at ease. Every expectastion I had was exceeded by far and everyone was just so great to work with. Thank you all so much for everything.
Almira Salihovic
I had a great experience with The Heideman Group. They were very efficient and personable.
Toby Trapp
Thank you for your entire team for making my dream of a new home a reality!
Pam Martin
Alli and Robert were very courteous and helped us move quickly through out loan process. The weekly updates let us know the status of our loan and helped keep us on track with providing needed information. It is always a pleasure to work with them.
Lance and Michelle Duvall
Refinancing can be a daunting process. The Heideman Group immediately put us at ease as they clearly and thoroughly talked us through the process. Refinancing our home with The Heideman Group is one of the smartest financial moves we’ve ever made!
Jonathan and Leanna Butterfield
That being said, you have my vote in the “best and most professional mortgage advisor” EVER! Thank you for your service.
Margaret Boxdorfer
Very professional and helpful. This is our second re-fi with Robert and both times I was impressed with the responsiveness of his team and how quickly we were able to close our loan.
Nick and Mimi Johnson
The whole team was always available to answer any questions. That is so helpful and stress-free! I loved the weekly status sheet and liked to see my bar get closer to closing!
Ryan and Ashley Geringer
Very personable, and friendly explaining to a newbie in this type of situation.
Chris King & Stephanie Watts
This was an excellent group to work with. Everyone was kind, punctual, and easy to work with. Excellent customer service and satisfaction!
Andy and Sara Karcher
The whole team was wonderful and very professional. They were fast to respond with any questions or concerns we had. The process was smooth and simple. We would go back to The Heideman Group and Delmar Financial.
Jasmina and Zuki Menkovic
The entire process from beginning to end was easy and stress free.
Tim Brooks
Working with Micah and his team was a very enjoyable experience. I would recommend them to anyone interested in buying a home.
Ryan Mica
Working with the Heideman Group was a spectacular experience. Our loan advisor went above and beyond to get the loan we were best qualified for. Our loan advisor was flexible with when and where we met and was very communicative throughout the entire process.
Lance Mathis
Wonderful Experience!
Richard Kranes-Rutz.
Incredible service in very little time. Excellent follow up to ensure timely submission of documents. Very personable and professional, but thorough in explanations. Exceptionally responsive to concerns and questions.
Kristin Justis
Working with Jordyn through the whole loan process was so easy. She kept me informed 100% of the time. She was also extremely quick in answering any of my questions. Also Robert has helped me through the loan process in the past and makes the experience very stress free.
Nancy Pfeiffer
Pleasant experience – thank you!
Zac and Amy Williams
Extremely professional! We have refinanced multiple times over the years and this was by far the best experience. Thanks Robert!
Nick Johnson
The whole staff was so professional. No question was too dumb and Robert took extra time to explain the process so that we were comfortable. We will be recommending to friends and family. Thank you so much.
John & Ellen Kennedy
This was my first time so I don’t have any experience to compare this to, but I can say that going into the loan process I was nervous and stressed about it. However, Tracy was super knowledgeable and answered all of my questions. I’m very grateful that she was there to help me get a loan! I’ll happily recommend her/Delmar to anyone I know who might be in need of your services.
Ethan Simpson
Micah, I want to thank you and your team for the great job and time spend in getting all together so we were able to close on the new house. Awesome job! We just want to express how much we appreciate all of you help and dedication!
Liubys Olson
The Heideman Group is a favorite lender of mine. They have proven to be very effective at understanding what the clients goals are and giving them good information about what they will be able to do given their personal situation. For the following reasons we feel that they are stronger than most other lenders out there today: they take the time to meet with clients and review documents up front to ensure that what they tell the client is accurate before they begin looking, they communicate to the client and their agent throughout the process keeping everyone up to date and address any issues promptly, they are responsive even on weekends and holidays, they stand behind what they promise, and my personal favorite…they get everyone to closing in a timely manner. I have seen this team pull off near impossible feats to get a client to closing after others have dropped the ball. This is a lender that I would not only use myself, but refer my clients and family to.
Kelly Britt – Keller Williams Realty STL
When first told the process would take under 4 weeks, I was skeptical. I’m not a skeptic now! Really appreciated the online process and document sharing. Excellent experience from Day 1 through Closing.
Eric & Kerry Olliff
Robert Heideman is extremely knowledgeable about financing options and how to get deals done. His staff is efficient and the processes they follow are first class. Would definitely work with The Heideman Group again!
Stephanie Charitonenko
Robert Heideman was recommended by our financial advisor Scott Browne. We were just interested in seeing what our options were to refinance. We ended up with much better terms, and able to complete the process in about 30 days. I wish I would have used the services of the Heideman group for my first mortgage. Everyone was extremely friendly, and quick to respond to any questions. I feel like we received the best deal for our home. And the process was quick and easy.
Tiffany & Roe White
Robert and his group go beyond in their efforts to use both technology and customer feedback to improve their business. We applied to two top rated mortgage brokers in St. Louis to refinance our home. Before the other company had followed up with me to make sure I even had their application, The Heideman Group’s team had already sent me an easy to follow application, walked me through the entire application process and had ordered the appraisal! Their rates and fees were of course very competitive as well. I would highly recommend them to any of my friends either buying a new home or refinancing their existing home.
Dave Kosanke
Robert, and his team at The Heideman Group, far exceeded our expectations of the loan process. The service we received made us feel like we were their only client, and the personal attention at every step made the entire experience a pleasure. I will not hesitate to recommend The Heideman Group to everyone I know!
Craig & Mary Maravich
This was the 4th home we’ve purchased and our 2nd time using a VA loan. This experience has, by far, been the best we’ve ever experienced. There are not enough words to describe how enjoyable and pain free this loan process was. Unbelievably fast response time to questions and/or concerns no matter what time. We can’t thank them enough for making this such an excellent experience.
Crystal Meyer
Everything was stress free beginning to end. Alli was great, very helpful and answered all my questions and addressed any concern very quickly.
Mike Cope
Very nice and professional people who seem like friends. They always kept in touch with us and kept us informed of how things were going.
Timothy Dickherber
The team at Heideman Group were courteous and did a wonderful job clarifying each step of our refinancing process. We really appreciate the time Micah took to answer all of our questions.
Greg & Donna Patton
Easy to work with and straight forward explanations.
Dave & Shana Rose
Robert and his team were amazing during our entire home buying process. It began with Robert working with us last minute to get a pre-approval and the level of service stayed the same throughout our house hunt. There was constant communication throughout the process, which kept us at ease knowing that everything was being taken care of in a timely manner. Everyone at the Heideman group was knowledgeable and friendly. We would recommend using Robert and his team any time you are thinking about buying a house.
Rachel and Tyler Nowell
The experience of buying a home is stressful. Except the loan process, because The Heideman Group made this stress-free. A realtor recommended Robert and I’m so glad she did! I can’t say enough about how great he and his team are. Thank you!
Kimberly Gurlen
We are always so happy when we work with The Heideman Group. Our questions are answered quickly and in language that non-banking people understand.
Kara and Matt Glosecki
Very much appreciated Robert’s assistance with the mortgage loan construction process to figure out the best loan combination that fit our particular situation. Also appreciated that the loan took only 30 days, especially compared to the 45 day or longer processing windows required by many other mortgage lenders.
Stephanie Charitonenko
Working with Robert’s group is like having a concierge. So much happens in the background but it’s all so easy and straight forward for the client. I’ve recommended him time and time
Nir & Jessica Chezrony
Robert & his team were extremely professionally, courteous and great to work with. I will be recommending The Heideman Group to anyone needing mortgage services! Thank
Joanna Thomeczek and Joseph Preisser
What a wonderful experience! Robert and the team made the process easy from start to finish!
Matt and Susan Schneider
Everybody was really friendly, and the closing process was easy and short enough, even my 5-month-old could get through it!
Matt & Mary Pentecost
Wonderful organization to work with, very happy with my experience.
Dr. Mohammed Haque
Robert Heideman and this team were phenomenal to work with. The entire process was so smooth and easy and I felt 100% comfortable with their knowledge and recommendations. I would definitely recommend them to friends and family.
Erica Thurston
Robert wrote the initial loan on the purchase of my home, When it came time to review my loan strategy, Robert took the time to offer several options for a refinance. Robert is a true professional and I’d highly recommend him.
Chris & Jaclyn Natsch
Robert seems like a very down to earth guy that is customer service oriented. Being a first time home buyer, I wasn’t exactly sure what to ask or to expect. Robert explained the process and options thoroughly and answered any follow up questions I had while working with him. All in all, it was painless on my end.
Patrick Hagen
The overall contact and communication throughout the mortgage process was superb. The weekly updates kept us in the loop on where we were in the process, and the staff was always very helpful and professional. The customer service was exceptional.
Brad and Melissa Wachler
Delmar Financial and The Heideman Group always provide a personalized and high quality customer experience. I have used The Heideman Group for a new purchase and refinance and had great experiences both times.
Stephanie Bias
We really had no problems with our refinancing of our home by The Heideman Group. They were very professional and kept us updated step by step. Any questions we had were promptly answered. We recommed The Heideman Group to others without any reservation.
Will and Shannon Killeen
Robert closed our loan in 3 weeks. He is a fantastic guy with a vast knowledge of the mortgage business. I will never use a different person for my real estate transactions. Great job again. Robert. Thank you!
Brett & Abbie Millecker
This is my second time refinancing with Robert Heideman, and I couldn’t be happier with the results. Each time, he made sure that he understood what we needed in a loan before starting the process. The communication throughout was excellent, and the ability to sign most documents electronically greatly facilitated the process. I will recommend Robert and his team to anyone I know that is looking to buy a home or refinance their current one.
Tracy Bucholz
I am a relatively new home owner. Robert has been instrumental in making the mortgage process as painless as possible. He truly looks out for your best interest. I would recommend him to anyone.
Jay Scherder
Robert & Allison really care about the whole loan process. They are both a great asset to the Delmar Team. Great Job!!!
Neal Higginbotham
Best of the Best! Would highly recommend to everyone and will use in the future. It couldn’t have been more pleasant and smoother. Excellent every step of the way. Thank you!
Ed & Mary Kintz
Robert and his team were great to work with. They made my ref effortless and the process was a breeze. Robert is a trusted advisor and would recommend him to any of my family & friends. Robert is thorough, timely, personable, and most importantly knowledgeable.
Michael Vassel
Very professional, yet client focused!
Chris & Teresa Fechtel
Clear, respectful and professional!
Charmaine Smith
To say I am satisfied with the service I received from Micah Mayfield and his team at the Heideman Group is a great understatement. I am elated, as they exceeded every expectation I had about the entire mortgage process! This was my first home buying opportunity and they explained every step of the process, answering every question I had and so many more that I didn’t even know to ask! They kept me updated every step of the way and sent weekly updates via email as well so I had everything to review. Micah made every effort to process my application and consider my history as a real person, not just a number on paper, as so many transactions often are. He was knowledgeable about the types of mortgages that would work best for me and my family and helped get me approved for the best one for my situation. Jordyn was on top of all the details once we had our contract accepted on our dream home. Sarah processed everything quickly and was so flexible when we needed to update finances. Micah and his team all truly strived to help me achieve this goal and worked tirelessly to get me approved even when a problem with my down payment arose just days before loan commitment on my contract was due! There are not enough words in the world to accurately express my gratitude and I would highly recommend their services to anyone who is considering buying a home!
Dawn Oppy