Robert and his team make the process so painless and easy to understand! They were very responsive for any questions I had, and were accommodating with my busy schedule.
Robert is good about helping the client understand the options. The underwriting crew is wonderful and makes a huge difference in how the loan processing goes. They are great at pitching in to help get things done and resolve client issues. They get things done ahead of schedule and are great about providing updates to the clients so you don’t need to worry about “if” things are on track. Highly recommend the Heideman team.
Kelly Britt, RE/MAX Results
Robert and his team make the closing process completely painless. They are in touch with you constantly throughout every stage, and they are wonderful about each person based on their individual needs and constraints. We’ve worked with them multiple times and the service continues to get better and better.
This is the third time I’ve worked with Robert. Even after researching a few other options this time just to keep the process honest, I quickly went back to Robert because his professionalism, communication, and care and concern for what’s best for my current situation is unmatched. In addition, these characteristics are embodied by his entire staff, making the process smooth and pain-free.
Thank you for everything! It was a very easy process and Jordyn was great to work with.
Robert and his team provided all of the answers to questions we had and made the entire process very easy on us!
A great experience.
Robert, Jordyn and the rest of the Delmar team made the process quick and painless. Everything went smoothly and I can’t recommend them enough.
Stephen & Natalie Zerr
Micah kept us informed all along the way and when we hit a couple bumps in the process he was coming up with solutions before I could even worry.
Micah was incredibly helpful navigate me through the entire purchasing process as this was my first investment property I’ve ever bought. He made himself available and always gave me the time to walk through any questions/concerns I had and would thoroughly explained things. Him an his team would also be quick to correct/update any documents in order to keep the process moving. Couldn’t appreciate the customer support more. Highly Recommend!
Great Job! Happy Client!
I was referred to Micah by my son in law, and have been absolutely thrilled from the first interaction with Micah and his entire team! Their attention to detail is phenomenal, providing an exceptional experience from start to finish. I have already and will continue to recommend Micah to my family and friends. Thank you!
Micah made everything easy and understandable.
High communication and understanding of how we work from previous loans.
Robert, Jordyn and Sarah were all so great to work with. They all answered any questions I had and explained everything in detail. I’d recommend them to anyone I know!
3rd time working with Robert and his excellent team (thank you Jordyn!), another great experience! Highly recommend!
Great to work with Robert again (repeat customer)
Process went very well for us being out of state.
Great experience overall! Will be back in the future!
Great overall experience. Super easy to work with. Would highly recommend.
Refinancing our mortgage with Robert was basically painless! The office staff worked with us throughout the entire process. We would highly recommend working with Robert to anyone looking to buy or refinance a home.
Micah was fantastic during the whole process and always has our best interests in mind.
Jordyn and Sarah were phenomenal. They are always on top of things and a pleasure to work with.
The Heideman Group continues to exceed expectations. Our mortgage refinancing process was a breeze. Thank you, Robert and team!
It was a pleasure working with you and your team. They all work very well together. I was very happy with the service you all provided. Keeping me informed at each step was appreciated. I can see why you are so successful. Jennifer spoke very highly of you and I can see why.
Ann Klimkewicz, Magic Dragon Properties
Robert’s the best in his business! Expedient service with careful and helpful explanations.
Tracy took amazing care of us! The process of obtaining a mortgage can be very stressful but The Heideman Group had it streamlined and always kept us updated. What an amazing team!!
Jordan & Rachael Mahaney
The communication and continuous updates we received were great!
The staff answered all of our question in a quick timely manner. Everyone was super nice. The staff was willing to work with us around our busy schedule.
Very timely response with superb level of service.
Micah was very helpful throughout the entire loan process. He answered our many mortgage questions that we threw at him as first time home buyers and made sure we understood exactly what we were getting ourselves into.
Micah was very knowledgeable and attentive through the entire process. He and his team made the entire process fast and easy. I would recommend Micah to anyone interested in a home loan or refinancing.
Micah was professional, prompt in all communication and overall great to work with. Buying our home could not have been easier thanks to him and the whole team at Delmar Mortgage.
Micah is easy to work with. He communicates well and was flexible and professional throughout our refinancing process. We highly recommend him to our family and friends.
Very easy process from start to finish.
Daniel L Meier
Great communication, friendly, and knowledgeable!
Robert and his team were great on keeping us updated and clear on what documents were needed. Good information from staff, timely updates. Would recommend.
Molly & William VanRonzelen
Very easy to talk to and to ask questions. Robert and his team were responsive and informative
Robert is super helpful and seamless experience – I would recommend him to my family and friends!
Meredith Skor Berger
We really appreciated the response time and the level of communication that occurred. Your team constantly kept touch and let us know what was happening. Everyone was very pleasant and helpful to work with! I felt like Robert is always trying to give us the best he can give us.
Jordan & Katherine Chitwood
This was a very difficult transaction and Robert and his team made it happen!!
The electronic systems in place made uploading supporting documents quick and easy. I was updated on progress of my loan frequently.
It was very helpful to receive different cost scenarios prior to the search process. I was pleased with your realistic estimate of closing costs.
Being first time home buyers, we had heard the horror stories of how scary the home buying process can be. Micah Mayfield and The Heideman Group took the time to answer all of our ridiculous questions, and walk us through every option as we went to close on our home. We would highly recommend them to friends and family moving forward.
I want to ensure you know Micah Mayfield went above and beyond for us in helping secure our pre-approval and subsequent mortgage. As first time home buyers, he was truly our ally and helped us along with everything. He is a great ambassador for your organization and is a True Professional!
Andrew Boerschig & Nikki Koester
Thank you for taking me through this process. You made it so very easy. Jordyn was incredible to work with. Knowledgeable, efficient, patient, and professional.
The Heideman Group did a great job with the loan process. Very quick to respond, timely & supportive. Will highly recommend to friends & family!
Meredith & Joe Berger
The experience was amazing and very helpful!
Great overall experience! I could not have asked for more! Thanks so much Micah!
The whole process went very smoothly. My daughter-in-law helped us a lot with gathering the necessary papers. It has taken a big load off our shoulders. We were very impressed with how fast everything went. I loved mailing the checks to all the credit card companies and am looking forward to CANCELLING the accounts.
Ken & Mary Behr
Jordyn, Make sure to tell Robert you want a raise! $$ There is no way I could have done all of this so quick without you! Especially since my birthday, the closing, the move, and vacation to Costa Rica all in one week it’s been great working with you. I’m glad you kept me updated on what I needed every day and could work with me on something’s since I travel for work.
We were so impressed with The Heideman Group from start to finish. The team was helpful and knowledgeable making the whole process go as smoothly as possible.
Everyone involved from beginning to end were very helpful! The process was very efficient, we were in closing less than one month from the date we made the offer.
Overall, it was a great experience. Extremely easy to get a hold of everyone, and Micah broke everything down for us which was extremely helpful.
This is my second time using Delmar Financial and Robert’s group and I could not be happier. If I had a question, it was answered promptly and explained thoroughly. The Heideman Group makes a scary process very easy and I appreciate the piece of mind they give me while going through a nerve wrecking time of buying a new home.
Working with The Heideman Group was flawlessly smooth. In addition to walking this first-time homebuyer through every step of the loan process in detail, they continued to provide weekly updates of my loan status that my realtor and I found incredibly helpful. When we needed to bump the closing up by three days, the entire team pulled together to make it happen the next day. I have already recommended The Heideman Group to friends and will continue to!
Amazing, timely, experienced, wonderful – These all describe The Heideman Group. They made first time home buying a breeze and not stressful! They provided me with all the resources needed, constantly checking in and giving updates. I would recommend The Heideman Group to anyone!
Robert was professional, friendly, and knowledgeable about the ins and outs of the loan process. He was always quick to reply and made us feel like we were his only clients.
Wished to remain anonymous.
Every aspect of our loan process with The Heideman Group was top notch from start to finish. The entire team was very thorough and committed the entire time, even after closing. We weren’t just another file or another deal to close, they made us feel like our business was extremely important to them and we appreciated that. We really appreciated their desire to teach and inform. They wanted us to know and understand everything and did not discourage any questions. We met our lender, Tracy, at a first-time homebuyers presentation and it was very informative. That presentation propelled us into our home search so much quicker than we planned because we felt so informed and prepared. We also very much enjoyed the weekly status updates on our loan. We felt very connected to the process at all times. I can’t speak highly enough of The Heideman Group. Thank you for making this process so smooth and easy for us.
Robert and his team went above and beyond to make our experience as smooth as possible! I had herd horror stories from friends about how lengthy and hectic the loan process could be, but nothing could have been further from the truth with The Heideman Group. They communicated EVERYTHING in a timely manner and my husband and I always knew where we were at in the process. Being first time home buyers, Robert and his team addressed any questions we had immediately. We always knew how much cash we would need to close and there were no surprises. In fact, we actually brought less to closing than what was estimated! Not only would I recommend them to friends and family, but I would come back to them time and time again for any further loan applications.
The Heideman Group helped make this process easy & stress free.
In the course of my seven year Real Estate career, I have met hundreds of so-called “mortgage professionals”. Because I have the opportunity to see their work from the beginning to the closing, it is very important to me to have stellar communications all through the process to insure a smooth closing. Robert Heideman is the one Mortgage Banker who has earned my recommendation.
Nancy Riehl; Realtor
My husband and I have worked with Robert since moving to Missouri a few years ago, and he and his team are professional, friendly, and easy to work with. We appreciate that his team keeps us on point about any processes (re-financing, new mortgages, etc).
Never any worries when my clients use Robert Heideman! Regular updates and quick responses set him apart from the others. Thank you Robert and Delmar!
Terri Rea, Berkshire Hathaway HomeServices Alliance
The updates that Robert and Jordyn sent throughout the process relive all anxiety around this process We refinanced multiple properties at one time , and as a business owner there can be lots of extra documents. It never flustered Robert and his team , or at least we never saw any frustration, which made the experience pleasant I will definitely refer Robert to the folks in my life.
We have been doing business with Robert and his team since 2014. Every time we’ve worked with them, it’s been nothing but fantastic. You communicate with a handful of people but they are always on the same page when getting us the info we need or answering any questions. They are quick and efficient in responding to emails as well. I would recommend The Heideman Group to anyone looking for a loan or re-finance.
Relatively simple process.
Robert and his team make the process of refinancing a mortgage so easy! They explained it in layman’s terms, helped us analyze our options, and constantly advocated for our best financial interests. At the end, when there was a little something that could be done to make our experience just a bit better, he voluntarily took on the extra time and work to make it happen. This is certainly our go-to team!
Micah is the best to work with – he’s efficient, communicative, and proactive, and always makes things fun! If you want a great experience with your mortgage, talk with Micah.
Tammy Derrigan, Realty Exchange
The communication is very good. We received weekly updates and any questions answered immediately.
Micah’s team was great to handle the whole process with professionalism. Micah gave great advice on the timings and steps to take to try to get the best refinance / mortgage that fits our needs. I personally like how he follows up after signing, so he ensures all is fine.
David Carbonell Girbau
A few problems along the way but addressed those issues and completed the process on time.
The communication we received from Micah was timely, clear and concise. I would recommend Micah and team to a friend.
Micah is a great guy! Has always given us options and is very clear in what the options can offer! Would highly recommend!
The entire process was very easy. Everything except the closing was accomplished online. The in person closing was very fast and convenient.
Calvin G Presley
Robert and his team are top rate professionals who made this process easy, enjoyable, and clear to understand every step of the way. I would recommend them to anyone.
Robert, Jordyn & Sarah did a fantastic job handling 2 simultaneous transactions & I never felt out of the loop and they went out of their way to make this a good experience!
We loved the personal attention and how comfortable they made us feel during this whole process. Their patience and understanding was extremely appreciated as well. Having someone with the experience and knowledge to explain all the information was incredibly amazing!
The communication was great. Robert was always available to answer any questions or concerns that we had. He explained things well so that we could understand all aspects of the process.
Micah is not only a great guy, but also great at his job! Him and his team are always sure to keep you updated as to where your loan stands, all the way through closing. I would strongly encourage anyone who is buying a home or looking to refinance to send that in Micah’s direction.
As a first-time home buyer, I couldn’t have been happier with my experience with Robert and the entire team. They answered all of my many questions and made me feel super comfortable through the entire process! Thanks so much!
The level of service throughout transaction was outstanding.
Spencer Bishop, Berkshire Hathaway
Refinancing with Robert and his team was flawless overall from the initial design to the final closing. Robert has a passion for helping others and that is reflected in his work.
Robert and team provided excellent customer focused service and this was the best loan experience we ever had.
Micah and his team were very responsive and on top of everything that needed to be done. Loved working with them!
Thanks for making me aware that I could improve my situation, and then making the whole refinance process so easy! It’s nice to feel like someone has my back. Your whole team is so good at what you do— love you guys!
Tracy A. Spiguzza
Robert and his team were friendly and extremely helpful throughout the entire process! They make sure you are comfortable with what’s going on and keeping the lines of communication open.
Brian & Lara Oberman
Micah and the team made our home buying experience very pleasant and easy for us. We were in constant communication with our needs and updates regarding the process.
Micah was friendly, knowledgeable, and came all the way to our closing.
Robert made it real quick and easy. Good communication. Organized and to the point. Robert and his team are so easy to work with and makes the whole process quick and stress free!
Ryan Bush & Jessica Hager
Micah is clear and understanding during the entire process. Also a very down to earth person and easy to work with. Highly recommend.
Micah and his team make things simple. He is ready to answer any questions and the team is diligent.
Robert Heideman made extra efforts to make sure I was satisfied, and also made special arrangements to work around my busy schedule for closing. Closing was quick and smooth.
Micah is so personable and friendly. He treated us like we were his only client and responded to all of our many questions super quick. He went above and beyond for me and my husband. Being first time home buyers, he was a HUGE Godsend! He explained everything super well and I really trusted him throughout this whole process. I will forever recommend him to others!
Micah and his team are the best in the business! Excellent communication; Smooth transactions; Best in class client service! I can always count on Micah and the team at Delmar Mortgage to do an outstanding job!!
Jim Kempf, Coldwell Banker Premier Group
Great company! We had a very enjoyable time working with Robert. He was very professional and had excellent communication with us throughout the whole process.
Hi Robert, Your staff was very attentive to the process and worked to minimize the monthly mortgage payment. Thanks …….. Grant
Grant W Drese
Robert was very informative and helped us throughout the whole process of buying our house.
Todd B Hillis
I’ve used Robert four times now, and I will use him again in the future. He truly has the client’s best interests at heart. I highly recommend his services!
Jay C. Scherder
As before was a very smooth transaction . we really being kept in the “loop” as fas as how thing’s were going , again thanks!
John M. Howard
Great communication throughout the process and updates. Never worried about the loan in process and knew Robert has knowledge and experience to take care of it.
Janell Reeves, Keller Williams
Robert made the process seem easy.
Makes everything simple by communicating everything in the process quickly. Willing to go above and beyond for clients to make sure closing happens on time and goes smoothly.
Michael Sweeney, Coldwell Banker Gundaker
Great team. Very organized. Great process.
The pricess was very straight forward and the steps were clear and explained very well. We appreciated the great rates and service!! Thank you!!
Reinitz, Dean & Ashley
The refinancing process was effortless and stress free!
The refinancing of our mortgage was fast and painless, and the Heideman Group exceeded our expectations. We were uneasy of refinancing so soon after the term of our loan began, but we were confident of our decision after asking Robert countless questions, all of which were answered quickly and thoroughly.
Geoff & Katie Ogden
This is the second home I’ve purchased (plus a refinance on the first one) and by far the easiest and most transparent mortgage process I’ve completed. The communication every step of the way was above and beyond my expectations! I highly recommend Robert and his team!
I loved working with Robert & Jordyn! They made getting a loan so easy and simple for me because this was the first loan I have ever taken out.
The hoops that FHA made us jump through were extraordinary but The Heideman group handled them like it was nothing. They took great care of both of us as well as our child during the entire process.
The whole experience was fantastic. I felt taken care of. The team was great and Sarah & Jordyn were especially helpful. Great, Robert!
Rob was awesome. He contacted us proactively when the rates changed to suggest we refinance, he helped us through the process, and despite a pretty complicated financial picture he got the whole thing processed extremely quickly.
Micah and his team were amazing. Very responsive to questions and made sure I understood everything every step of the way. They made the process of buying my first home easy and stress free.
Jim & Diane Mason
I appreciate Robert and his team stayed on top of the timing with which everything needed to happen. As a working Mom with two kids, it can be hard to make time for all the steps that need to occur.
Julia M Ahrens
Robert was very friendly and easy to talk to. He and his staff kept us informed all through the process. Everyone on his team were knowledgeable and professional. We were kept informed weekly by emails from Jordyn, really all throughout the process. Robert made us fell that we were truly being taken care of.
Stacy & Howard Neuman
The loan process went smoothly and all our questions have been promptly answered both before and after closing. Value added is a donation to a charity of our choice and a list of trusted household service providers. We used a plumber on the list shortly after our move.
Kathleen & Jerry Martin
We appreciate the professional service with a personal touch. Very open and clear in communication.
Robert and his team made the entire process so easy! Customer focus, communication and satisfaction is their top priority. They were very knowledgeable, professional and structured our loan in a way that exceeded expectations. I would highly recommend Robert to anyone looking to refinance or take on a new loan.
The entire process was extremely easy an informative. This was the first time we had completed a refinance so we needed a team we could trust to make sure things were done right the first time. The system of emails, online form signings, and phone calls not only made the process convenient with our work schedules but also kept us well informed. We are so glad we met and worked with Robert Heideman and his team. They are amazing.
The Heideman group could not have made the refinance on my home any easier. It was a seamless process. I was always informed and could contact the group quickly & easily via text message. It didn’t stop with our mortgage. The group is helping address all those big “to do’s” in our financial world as well. So many Thank Yous!
Robert and his team are exceptional at what they do! They couldn’t have made our home refinance any easier on us as in the past I have always remembered this being a semi daunting task. Getting all the appropriate paperwork to them was so streamlined and easy and the constant communication during the process was reassuring. I rarely had questions because they always had them answered before I could ask them. We are very lucky to have found the Heideman group! We will never use anyone else!!!
My client was very pleased with the level of service Robert and his team provided. They are now happily moved into their new home. If my client is happy, I am too.
Meg Coghlan, Dielmann, Sotherby’s Realty
Tracy and her team went above and beyond to make the closing convenient and easy. We will come back to Tracy in the future for any mortgage needs.
It was a very quick process.
Great team to work with, really fight for their clients! Excellent communication, very professional. Robert’s team go above and beyond to get the job done. Thank you, Robert and Jordyn!
Nathan & Jenny Chew
Robert’s experience and knowledge resulted in a seamless refi process for us. His team, especially Jordyn, is prompt, skilled and friendly. We are recommending him to friends and family already!
Robert and his team were so helpful, professional, quick to respond, and explained everything in the most easy to understand way I could imagine. Amazing experience. I would highly recommend to anyone.
Karen L Miller
Great follow-ups and timely service delivery. Robert and team delivered the fastest closing time we’ve had to date (Over 20 years).
Robert personalized our loan and made us feel as if we were his top priority. He made buying my first home safe and easy!
Micah was very organized, communicated well and made it turnkey for us to get the refinance completed.
I just closed my third loan with Robert. A++ job. We rate everyone a 10—this was the easiest loan we’ve closed to date. I highly recommend.
Thank you for being so friendly and patient while I ask a million questions. Super helpful and super knowledgeable, will definitely be using them again.
Very personable, gave lots of information, open to questions and calls, and we felt he really cared. We liked him!
Great rate, and a great deal. Superior service made the whole process super easy for us.
I feel confident my buyers will get the best possible loan for their situation and that they will be inform throughout the process. Robert and Jordyn are really good and educating their borrowers on all the options out there in the ever changing lending industry.
Susie Randall, Coldwell Banker Gundaker
We’ve worked with Robert and his team for about 5 years now – on an initial purchase when we relocated to St. Louis, then on a new hose and refinance a few years later. The team is very supportive and diligent, and the requests they make from a documentation perspective are not overly burdensome. And, along the way, we get weekly progress reports that show how things are going. All in all, we couldn’t be happier.
Micah made the process extremely smooth and easy.
The closing is now done, and as always, the process is painless and seamless. Your team is second to none. We appreciate the weekly updates and feedback along the way, and whenever there’s an issue or a question, you’re always there to help us out.
Andre & Ann Martin
Did a great job. Pleasure to work with!
Christopher Long, Radius Realty
Every Thursday I was given updates on where the process was currently and what the timeline on future steps would be. Very happy with the entire process and clear cut explanation of my options in the future on what Icould do to modify my loan efficiently upon the sale of my old property. This will be my third home loan and it was hands down my best experience yet!
Micah finds the best buying scenarios for my clients! He has answer to every question!
Micah made buying our first house easy and painless!
As a real estate agent at the Lake of the Ozarks, we typically have challenges associated with our clients using an out of town lender. Robert and his team did a fantastic job and were excellent in keeping me apprised of where my clients were in the process the entire time. If I was an agent in St. Louis I would definitely be using them all the time! Congrats on a job well done. Thanks!
Ann Klimkewicz, RE/MAX
Robert educated my buyer from start to finish. There was never a minute where we didn’t know how the loan was coming along. He has a great team!
Nick Metz, Coldwell Banker Premier
Micah helped make this process very smooth. He was always communicating if his team needed something and ensured we were set to hit our closing date.I would highly recommend him to family and friends.
We closed on a tri-plex in 3 weeks. Robert and his team were able to handle everything and helped us reach the finish line very quickly. We have had Robert and his team help us purchase our primary residence and multiple investment properties, and it is a delightful experience every time.
Very straightforward process with easy upload of supporting documents.
I appreciated the weekly updates as the seller’s agent.
Michelle Wyatt, RE/MAX Results
Robert and Jordyn were a pleasure to work with for our mortgage refinance. From clearly
outlined emails to the web portal experience, I was always informed of what was happening
in the process.
Robert and his team really have the Perfect Loan Process! Consistent professional communication and proactive approach to the refinance process made us comfortable knowing our best interests were always protected. Thanks to Robert and his team for making something so important so very simple!
Jennifer Louise Walton, Coldwell Banker Gundaker
Communication is very good. I am kept up to date on transactions. Robert and his team are very responsive. Easy to work with.
Jay Sweeney, Keller Williams
Robert educated on the process before I even applied for the loan, he and his team were in constant communication, and was available for questions 7 days a week!! Thank you for the great service!
Fay R. Crancer
Robert and his entire team were so organized and helpful during our refinance. Thank you for informing us of our options. It’s great to work with a solid team!
Todd R. Isermann
Communication throughout the process was excellent
You were so helpful in assisting me with understanding step by step what was needed and what was going on with the process.
Robert and the team made what can be a rough process go extremely seamless. I would highly recommend the Heideman Group to anyone in need of a mortgage.
We are extremely satisfied with our loan and the entire process. Thanks Micah!
The Heideman Group helped me through my first and only loan experience for my first home. I came to The Heideman Group with the knowledge of their excitement to work with first time home buyers, yet I anticipated a stressful process. I would have never imagined applying for loan to buy a home would be easy, but The Heideman Group made it extremely simple. They tell you the exact information they need and when to provide it through a smooth, step-by-step system. I never had to worry about a thing. I don’t believe it could get any easier than it does with The Heideman Group.
Working with The Heideman Group was pleasant and easy. I knew what I needed to submit and when to do it. Everything was streamlined and exceeded my expectations.
Joanna Thomeczek and Joseph Preisser
Matt & Mary Pentecost
The Heideman Group is a favorite lender of mine. They have proven to be very effective at understanding what the clients goals are and giving them good information about what they will be able to do given their personal situation. For the following reasons we feel that they are stronger than most other lenders out there today: they take the time to meet with clients and review documents up front to ensure that what they tell the client is accurate before they begin looking, they communicate to the client and their agent throughout the process keeping everyone up to date and address any issues promptly, they are responsive even on weekends and holidays, they stand behind what they promise, and my personal favorite…they get everyone to closing in a timely manner. I have seen this team pull off near impossible feats to get a client to closing after others have dropped the ball. This is a lender that I would not only use myself, but refer my clients and family to.
Kelly Britt – Keller Williams Realty STL
Joanna Thomeczek and Joseph Preisser
Matt & Mary Pentecost