To say that I am satisfied with the service I received from Micah Mayfield and his team at the Heideman Group is a great understatement! I am elated, as they exceeded every expectation that I had about the entire mortgage process! This was my first home buying opportunity and they explained every step of the process, answering every question I had and so many more that I didn’t even know to ask! They kept me updated every step of the way and sent me weekly updates via email as well so I had everything to review. Micah made every effort to process my application and consider my history as a real person, not just a number on paper, as so many transactions often are. He was knowledgeable about the types of mortgages that would work best for me and my family and helped get me approved for the best one for my situation. Jordyn was on top of all the details once we had our contract accepted on our dream home. Sarah processed everything quickly and was so flexible when we needed to update finances. Micah and his team all truly strived to help me achieve this goal and worked tirelessly to get me approved even when a problem with my down payment arose just days before loan commitment on my contract was due! There are not enough words in the world to accurately express my gratitude and I would highly recommend their services to anyone who is considering buying a home!
The Heideman Group was one of several mortgage companies we considered. Comparing to other companies, Robert and his team were the most personable, the quickest to respond, and the easiest to work with (which is really nice because mortgage quotes require a lot of information and a lot of documents!) Robert met with us after hours to go over the mortgage process and to discuss what we can afford based on current interest rates. As new homeowners, we really appreciated the time they took to educate us and walk us through the process. We are very glad we chose The Heideman Group!
Melissa Wallis & Alexander Hill
The Heideman Group was a great team to work with. They communicated well, were quick and very responsive. I definitely would use them again in the future and would recommend them to anyone.
Micah and his team were great! Couldn’t have asked for a better or easier experience!
The best experience I could have hoped for. We close in just over 3 weeks. Which is just crazy fast. We couldn’t have been more happy with how seamless the process was. Tracy, Jordyn, and Sarah are the best in the business and made being a first time home buyer so easy and simple. There is no need to go anywhere else. Just simply give Tracy a call and see the process for yourself.
Working with the Heideman Group was very relaxed and stress-free. The team was exceptionally astute, and the communication/guidance from all team members was both consistent and helpful throughout the entire process. I can trust Robert and his team to take care of family, friends, and clients I introduce. Not only will the Heideman Group work tirelessly to design the perfect mortgage to reach your goals, but they will monitor your personalized plan to ensure success. You will not be disappointed!
Micah, Jordyn & Sarah were amazing to work with. Everything was completed in a timely manner and mostly electronically – which is very convenient for the working person. Thanks for making this such a smooth and painless process!
Dustin & Christine Grabin
Micah was super friendly and helpful and definitely put my mind at ease when it came to buying my first home. I’d recommend him to anyone who needs a mortgage loan!
Every step was perfect!
Robert and his team are amazing. We applied for a loan for our new house in 2014 and recently refinanced. The process was smooth and informative both times. I couldn’t recommend anyone better!
Robert helped me get refinanced in a timely fashion and helped keep my loan rate the same. He was very helpful in my situation. Thanks!
We had no clue where to start when applying for our first home. Delmar explained the process very well and made the process pretty simple. We definately recommend Robert & Jordyn!
Luke Boschert & Ashley Satumbaga
You saved our dream of a lakeside retreat for our family. You helped us navigate a challenging transaction in a timely, professional and efficient manner. Thank you!
The Heideman Group made the process quick and easy!
Patrick & Sarah Luem
Robert and his team have now helped us purchase two homes. Robert made us feel comfortable with the purchasing process each time. He is friendly, knowledgeable and very easy to get along with. Robert even helped us with other loan situations between buying houses.
Meghan & Josh Biedermann
Everything was great!
Cody & Alyse Riewerts
The Heideman Group was recommended to us by our realtor and we are very glad they were! This group made the house buying process easy. It really helped to receive weekly updates to see how our loan was coming along. During the process everybody was nice and worked efficiently!
Cory & Claire Reynolds
It was a pleasure working with Robert and everyone in The Heideman Group. Questions were answered fast;,any time we had any, either by phone calls or e-mails. We were in a tight time frame to close on our new home and everything got done in a very timely matter with no problems at all. Thanks so much to The Heideman Group.
The level of professionalism, punctuality, and integrity we were exposed to at Delmar Financial is unmatched by any other organization. The time, care, and personal touches Micah Eugenio utilized during our process was unforgettable. Keep up the good work. Your company, when represented by individuals like Micah can never head in the wrong direction.
John & Patricia Tegethoff
Heideman Group exceeded expectations in all aspects. Smooth process, no issues & great customer service.
Joanna & Ryan Hoffman
I was overly impressed with the communication through the process.
Working with Robert and Micah was the best decision I made and they made it the easiest part of the home buying process by far!!
I was extremely impressed with the communication Delmar and all of its associates had with me during what could be a stressful process. I would absolutely recommend Delmar to my friends. VERY thorough in very way!!
Prefers to stay anonymous
My husband and I are first time homebuyers and the Heideman Group made it so clear and easy to understand the whole process and took us through everything smoothly. Two months ago we were just a family with a newborn son living in the parents basement. Now a month and half later we live in a beautiful home.. Once you choose this group, you really won’t regret it!
Mark & Kristen Feger
We, honestly, couldn’t ask for a better overall experience with The Heideman Group. We were always updated about the status of our loan each week, and we always felt that we were in the loop of communication. For first-time home buyers, we were in the dark about several things, but they did a fantastic job of education us to ensure we understood all that was happening. What could have been very stressful was, in fact, painless. We recommend The Heideman Group without any hesitation!
Thank you Micah for being so awesome and keeping us updated with everything. We will OF COURSE refer you guys!!! Our friend Jory referred Robert to us and we will do the same to anyone who asks us who we used for financing etc. You and Robert have been a breath of fresh air from the start. Thank you again.
Kristen & Mark Feger
Robert and his entire team were awesome. The weekly updates kept everyone informed and on track. Robert came up with the perfect solution for our unique situation and guided us through the process as first time home buyers. A++ job.
John and Natalie Bergida
We have had several mortgage loans in the past, and we can say with 100% confidence that Robert and The Heideman Group at Delmar Financial are the best of the best in the mortgage arena. The process was seamless, smooth and simple. The communication was excellent, and we believe they have high integrity.
Wendy & John Lawrence
Robert and his team completely rocked this process! Everything was quick, simple and pain free! I’d highly recommend Robert and his team to anyone!
Melodie Heberer & Kelsi Davis
We had a great experience with the Heideman Group. The process was smooth, they worked with us to maximize value and would recommend to anyone looking for a mortgage or refinance.
This is the second time I have used The Heideman Group for my mortgage needs and made several recommendations to others. I always appreciate the efforts and professionalism of The Heideman Group.
The process was easy and helped me achieve my financial goals.
I just wanted to say my experience with the Heideman Group was way over my expectations. Great people, thanks again…
Michael G. Mouser
The Heideman Group explained and guided us through the loan process with great detail making us comfortable from beginning to end.
This was my first time refinancing by myself; with you, I found the process easier by getting the step by step things I needed to do. Thanks for the great experience!
Robert and his team are excellent and have exceeded our expectations. They provided us with all documentation in advance. It was a flawless process from start to finish. Thank you!!!
Jim & Diane Mason
The service was awesome! We were kept informed every step of the way, This was our third experience in a short time and all three were excellent. The personnel are all very pleasant, helpful, and prompt in responding to guests.
Don & Carolyn Rubsam
I was first guided to The Heideman Group for a refi on my house. Very courteous and intelligent person. We started around June 20, 2016 and closed August 2, 2016. Robert, his staff (Sarah, Allison & Jordyn) worked meticulously and sent constant daily and weekly updates. What a great team!
Bill & Claudia Browne
The Heideman Group staff was both thoughtful and diligent during our loan process. Each step was explained and communicated well. As first time home buyer; we felt comfortable with the process thanks to the staff and their hard work.
Phillip Patterson & Joey Doud
We were able to do everything online, through email and a courier service was provided as well! Thank you for all your help!
David & Julia Williams
Alli was awesome. From day one she was positive, inviting, encouraging, and willing to help. She made this frustration process so much easier. Anytime I had any questions, she was always willing to get the answers for me. I would definitely recommend her to anyone I know looking for financing.
The Heideman Group was prompt, professional, and courteous. They are responsive, friendly, and the systems they have in place for their customers are second to none. Through a combination of excellent communication and superior industry knowledge, they made the financing of our new home a wonderful experience. I would recommend them to friends, family, or anyone in need of financing.
Jim & Kristin Devoto
Third time working with you, looking forward to the fourth!
Frank and Laura Robbins
Robert was awesome! Very knowledgeable and always responded quickly to all my questions. I would recommend him to anyone looking for a mortgage loan.
Christopher and Lakesha Fletcher
Thorough understanding of process. Great communication, responded well to my questions/concerns.
I appreciated your consideration in all aspects of the process in securing my mortgage. Your knowledge helped me understand and feel comfortable with all the information that was presented. You and your staff have my compliments for a “job well done”. I can’t thank you enough and want you to know that you would be highly recommended to others.
Betty Sue Becker
My husband and I have refinanced many times, but we have never had a more satisfying experience as we had with Robert and his company. Robert explained everything, was organized, kept us updated, and the loan was finished faster than we have ever experienced before.
Katherine & Pete Makos
I put off refinancing for over a year because I was worried about how much work it would be. It was actually very simple and easy! After providing a few documents, I didn’t have to do anything! Now I am saving over $200 a month.
Robert is fantastic to work with. He is informative and helpful and was able to move the refinance along quickly and efficiently. I would highly recommend Robert to my peers.
Dan & Melanie Winograd
I have refinanced my house 3 times since I have owned it and Robert and his staff were by far the best I have ever worked with. Very accommodating and kept me in the loop every step of the way!
Robert was incredibly easy to work with. This was my first time buying a home and he helped make the process very easy. I’ll highly recommend him to anyone I know that is buy a home!
I am a very detail oriented and methodical decision maker. Robert matched my detail with a very clean, simple, and well explained refinance process. I would highly recommend his honest approach to anyone with a mortgage need.
Working with Robert and his team was a phenomenal experience. As a first time homebuyer, the task of applying for a loan seemed daunting; however Robert and his team use a Weekly Update process that made the application process seamless. I would recommend Robert to my family and friends!
You guys are great!! You walked me through the loan process as well as other issues we were having. You explained everything in detail and made sure we were happy. Melodie was amazing and helpful. Robert is the man and I knew he would be great from our first meeting!!
Dan Kimball & Alison Majers
The service I received was great. Very friendly staff.
Timely and excellent service!
Mike and Katie Spayd
Working with Robert and his team was a truly wonderful experience. I was very nervous at the beginning of the process, but he explained every step and gave me such a comfort level. I really liked the weekly status report that Delmar sends out. Robert came to the closing and thoroughly explained each and every document. He was great to work with, was very professional and also has a great sense of humor and is very personable. I would highly recommend Delmar Financial and Robert’s team to anyone looking for a good mortgage company.
Everything was handled in a professional and timely manner. It made purchasing our new home very stress free.
Doug & Debbie Conger
My husband and I are first time homebuyers and we did not know what to expect or how the process worked. Robert and his staff made the whole process very easy for us. We felt comfortable with every decision that was made and he was always available for questions along the way. We would definitely recommend Robert to our friends and family!
Cory & Amber Buerck
Robert & Melodie are both very thorough in explaining things step by step. I did not have any surprises and Robert was reachable 24/7, which I found comforting.
Melodie is a hoot and makes you feel at ease from your first conversation with her. I will recommend you. I will be contacting you on behalf of my boss for his refi.
Rodney & Karen Sloan
I’ve worked with many mortgage brokers/bankers both personally and professionally. Robert’s team’s combination of expertise, thoroughness and consistent communication is unparalleled in their industry.
Steve & Adrienne Eifler
I would refer Robert and The Heideman team to anyone and everyone looking for a mortgage company. The whole refinance process was handled quickly and efficiently while being friendly, helpful, and professional.
The Heideman Group made buying our first home a great experience! Their expert staff was extremely knowledgeable, constantly available, and always helpful. Their seamless process kept us up to date during the progress of our loan, and made financing our house enjoyable. I would highly recommend The Heideman Group; we will be using them for our next home purchase.
Garrett & Michelle Allen
This was our 4th home purchase over the years and the first time we were really taken care of and had everything explained to us completely – every step of the way. Robert and Melodie made this process enjoyable and relaxing through an otherwise stressful time. They were there for us at any time and always took the extra step to make sure all of our questions and concerns were taken care of. They are the best!!!
John & Gloria Howard
Robert and his team lead us through the home buying process by being professional and upfront about what would be expected of us as lenders. His team kept us informed at all stages of the lending process by providing weekly updates along with ‘as needed’ requests for additional documents well in advance of their due date. We would recommend The Heideman Group to anyone who wants a smooth and efficient borrowing experience.
Dan & Michaela Herbst
Everyone was really easy to work with and they explained things thoroughly to a first-time homeowner. Thank you.
I am very detail oriented and methodical decision maker. Robert matched my detail with a very clean, simple, and well explained refinance process. I would highly recommend his honest approach to anyone with a mortgage need.
This was the easiest, most hassle-free mortgage application experience I’ve ever been through. Fantastic service!
Justin & Allison Reppy
We had an issue with our loan because of my job change. But, Robert Heideman did an amazing job getting us the loan approved in the last minute. He was very professional and explained the process to us in detail. He was personally present at the time of closing to answer any questions we had. I would recommend him to anyone.
The Heideman Group within Delmar Financial did a great job throughout the process. They kept in communication with us through some difficult issues. I will be referring my daughter to them as she is preparing to buy her first home.
The Heideman Group was beyond professional when it came to purchasing our first home. Even when we asked a ot of questions, they were understanding. They answered the question thoroughly and even encouraged the questions. The group also sent out a graphic every week to show where we were in the mortgage process. This was a great feature because it gave us a visual to how the process works. Working with The Heideman Group was a wonderful and painless experience for purchasing our first home.
Matt & Kara Glosecki
Some technical issues occurred concerning dates with another party. The Heideman Group was able to work through these and complete the loan process for me on time. They kept me informed and up to date on the problems they were experiencing which helped understand the delays.
Robert and his staff were wonderful to work with – professional, courteous and helpful. This was the easiest mortgage process out of 4 or 5 total. You can’t go wrong with The Heideman Group on your side.
Five days before we were supposed to close with a different lender, they came back and told us we couldn’t do the loan we planned on using for the past 5 months. Robert stepped up and said he could fix our issue and get us in our house in 2 weeks. He worked with the builder so we didn’t get charged any penalties; got the loan we were planning to use the whole time; and saved us from having to pay an extra $300 a month. He made the process smooth. Promised and delivered. He was awesome to work with!
Ryan & Lauren Berg
Very thorough, clear process that definitely lessened the stress of the home buying experience.
After closing on our 1st house with Delmar in February, Robert contacted us to refinance just four months later. I was a little skeptical at first since it was so soon, but The Heideman Group took the time to explain the benefit and answered the many questions that we had. In the end, we saved over 10% on our interest expense with little work on our end. As usual, I am impressed with the outcome of the transaction and professionalism of the group. I can’t wait until the next opportunity to work with Robert & his group.
Garrett & Michelle Allen
The Heideman Group was a HUGE help while we were buying our house. All of our questions and issues were addressed promptly. While buying a house is never stress-free, Robert and his team certainly made is less stressful.
I appreciated your team’s consistent and reliable communication regarding the materials I needed to provide for loan processing and the timing of events. Communicate was timely, professional and courteous.
I would like to say your team was just a delight to work with. If there was anything I didn’t understand you guys were great at responding quickly and in a way I could understand. Thanks you so much for everything you did!
Michael Goins, Jr.
Working with The Heideman Group to refinance our mortgage was an overall painless and easy experience. Refinancing can sometimes be an exhausting process but The Heideman Group helped facilitate a smooth closing that did not require any heavy lifting on our part. I would definitely recommend The Heideman Group to anyone else looking to refinance.
Rob & Sarah Hempen
Robert and his team were extremely friendly and helpful at all times during our home buying process. Every time we called them they were courteous and knew exactly what was happening. I have and will continue to refer them to anyone who is looking to buy a home.
Russell & Heather Cutchall
The process was great. Everyone wa knowledgeable nice and friendly. We were kept up to date on all things about the loan. I would use The Heideman Group again! Thank you!
Tim & Kelly Hawkins
Robert and his team were a pleasure to work with. As a first time home buyer with credit questions, I always felt in the loop. Throughout the process my confidence never waivered although I had personal credit issues; this was because Robert and his team. I hold Delmar Financial and Robert’s team in the highest regards!!!
Robert was a life saver. He did excellent work in a minimal amount of time to get my wife and I out of a very stressful and frustrating situation. I wouldn’t hesitate to recommend Robert and Delmar to anyone looking to buy or refinance. Great guy who does great work. Can’t ask for anything more.
Ryan & Lauren Berg
We both agree that we really loved your service and we have refinanced multiple times with both homes, using a new person each time as we were never happy. Your service was by far the best, it was completely painless, was easy and happened on what I felt like a tight timeline, as other refinances we have completed have taken much longer with me nagging like it was a full time job ; ) saying we are happy is an understatement for sure and I know we both will recommend you to everyone we know.
Nick & Mimi Johnson
Robert and his team took a complicated and at time overwhelming task and made the experience simple. Great communication and responsiveness throughout the process.
Working with The Heideman Group was a very positive experience. Every aspect of refinancing was thoroughly explained and in addition written and video explanations were available through email. Staff were professional, informative, and available via phone, email, and in person visits.
As first time homebuyers, we were nervous about the mortgage application process. Robert and his team made the entire process so easy for us. They always gave us clear information and always made us feel welcome to ask questions. They truly led us through the entire home purchase and we are so thankful for their help!
Tiffany Schmutz & Adam McClenning
Overall fantastic! The entire team made process fun, always available to answer questions and very truthful about the market conditions. I even called Robert on a Sunday afternoon and he was doing year work yet he stopped to have a conversation with me. You can tell they care about you.
Jeff & Allison Niermann
We had such a stress-fee and easy process with both the Heideman Group and our realtor. We were very pleased with the constant updates and how quick everything went. I will definitely recommend Robert Heideman to others and will most definitely use him for our next house purchase!
Sam Gorski & Shea Hladnick
I couldn’t have asked for a better experience for the first time I purchased a house. You took an intimidating process and made it easy to understand, uncomplicated and a pleasant experience. The realtor & contractor referred to me were excellent and I look forward to working with you in the future! Thanks again for your help & patience.
My wife and I could not ask for anything better than Delmar Financials. Delmar was the best choice we made. We would definitely recommend them to any friends, family and co-workers.
Kyle & Candice Moore
I can’t speak highly enough of Robert and his group of people.. They thoroughly explain the process from start to finish as well as send video emails to guide you through the step you’re on that day. Courteous, professional and always on call. I refer them to everyone.
Robert and his team were wonderful to work with. He made sure to understand the type of process we wanted so we could be on the same page from the beginning. We will definitely use him again!
Mike & Erin Merkle
The experience was positive from start to finish. Everyone involved with assisting on our refinance were professional and efficient during the entire process. The educational videos were new to our mortgage experience and provided insight into the whole process. We were kept informed and had all questions answered as they came up which resulted in a smooth and fast closing.
Ann Buelow & Nicole Wayland
Best experience we have ever had! Short, sweet, clean & easy! The videos are right on point. Robert and his team are the BEST!
Jim & Diane Mason
Your team was great to work with. I found the tracking lists and organized process especially helpful.
We would like to commend the effort of The Heideman Group. The service that Robert and his team provided was second to none. All of our questions were answered clearly, concisely and in a timely manner, including weekends! We received weekly updates about the progress of our loan and everyone was very courteous. If we are ever in the market for another loan, we will definitely be using the Heideman Group!
Chris & Jaclyn Natsch
The Heideman Group does an amazing job of assisting clients through the mortgage process.
As a working professional this group worked with me to get the paperwork completed. I have long hours and they made it as convenient as possible. The thing I liked best was frequent and updated communication.
The Heideman Group has restored our faith in customer service. Unfortunately, it isn’t often that we say, “Wow, they are doing it right,” but we have said that time and time again with this group. They have been very professional and timely with all of their communications. Quick to reply and offer advice when needed, and excellent with follow-up and follow-through, which made the process seem less daunting. They have turned a challenging financial situation for us into a manageable one, and for that we are forever grateful. Without hesitation, we would work with them again, and recommend them to anyone seeking a mortgage solution.
Bret & Dinah Gygi
Let me start by saying this is only our second ever home purchase. The process from beginnning to end has been night and day compared to our first experience. Although a big difference in the process was a much better real estate agent, we believe that everything was able to go as smoothly as it did large due to Robert and Delmar Financial’s role. The entire Delmar Financial team was extremely compteten and speedy; because of this we were able to move our close date up by two weeks. This made all the difference in the world as we had already sold our house and had some work to do on the new house. Thanks for making a process that we dreaded into a pleasurable experience! We will definitely recommend Delmar Financial to our friends!
This is the second time Robert Heideman has helped us with a loan. He has exceptional peolple skills and never ceases to amaze me with his patience and willingness to help people with the loan process.
Amanda & Adam Schulte
Great response time, east to work with. Will recommend them and use them again!
Thank you for making my first loan experience a good one.
Best experience we have ever had! Short, sweet, clean, and easy. The videos are right on point. Robert and his team are the best!
Jim & Diane Mason
Being a first time home buyer and being so young, purchasing a home is a big and scary decision. I heard nothing but horror stories about the loan approval process. Robert, you and your team disproved all those stories and put my mind at ease. Every expectastion I had was exceeded by far and everyone was just so great to work with. Thank you all so much for everything.
I had a great experience with The Heideman Group. They were very efficient and personable.
Thank you for your entire team for making my dream of a new home a reality!
Alli and Robert were very courteous and helped us move quickly through out loan process. The weekly updates let us know the status of our loan and helped keep us on track with providing needed information. It is always a pleasure to work with them.
Lance and Michelle Duvall
Refinancing can be a daunting process. The Heideman Group immediately put us at ease as they clearly and thoroughly talked us through the process. Refinancing our home with The Heideman Group is one of the smartest financial moves we’ve ever made!
Jonathan and Leanna Butterfield
That being said, you have my vote in the “best and most professional mortgage advisor” EVER! Thank you for your service.
Very professional and helpful. This is our second re-fi with Robert and both times I was impressed with the responsiveness of his team and how quickly we were able to close our loan.
Nick and Mimi Johnson
The whole team was always available to answer any questions. That is so helpful and stress-free! I loved the weekly status sheet and liked to see my bar get closer to closing!
Ryan and Ashley Geringer
Very personable, and friendly explaining to a newbie in this type of situation.
Chris King & Stephanie Watts
This was an excellent group to work with. Everyone was kind, punctual, and easy to work with. Excellent customer service and satisfaction!
Andy and Sara Karcher
The whole team was wonderful and very professional. They were fast to respond with any questions or concerns we had. The process was smooth and simple. We would go back to The Heideman Group and Delmar Financial.
Jasmina and Zuki Menkovic